Customer Reviews for Yakkys
(Distribuidor de U-Haul del vecindario)

32 comentarios

131 Forest Dr   St Albert, AB T8N3E2

(587) 764-0391

Horarios de la ubicación

  • Lun. - sáb.: 9:30 a. m. - 7 p. m.
  • Dom.: 8 a. m. - 7 p. m.
Horario especial
  • 5/20/2022 - 5/27/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(587) 764-0391

131 Forest Dr
St Albert, AB T8N3E2

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9:30 a. m. - 7 p. m.
  • Dom.: 8 a. m. - 7 p. m.
Horario especial
  • 5/20/2022 - 5/27/2022: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
1.0

El cliente no dejó un comentario.

PATRICK S. 
Clasificación:
3.0

Wasn't cheap

Steve S. 
Clasificación:
5.0

El cliente no dejó un comentario.

VINCENT KEITH F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel M. 
Clasificación:
4.0

The equipment was clean but did not find it safe to drive. The tires had no grip, and slipped everywhere.

Tamas S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Roger B. 
Clasificación:
1.0

I had a truck booked at a location close to my house but then I got a call that I needed to go to another location which was in the middle of a city 16km farther. And I drove past where I wanted truck from numerous times with u haul moving and they had 4 trucks like the one I needed that never moved. Plus the little shit hole store where I got truck from was suppose to be open at 9am and no one even showed up till 9:15.

Louise K. 
Clasificación:
2.0

worst service pic up time should be 9 am .8:48 am somebody texted me that the incharge for the shop gonna be late so they move the appointments at 9:30, 9:30 am im at the site still the shop is close .i texted again the guy and he said there coming and even say that gonna give a discountsend up finish the transaction at 9:59.brought back the truck and end up paying no discounts coz the guy said the website is not allowing him to do discounts…end up paying my movers for almost 1 hour doing nothing

Catherine J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron F. 
Clasificación:
3.0

My only concerns, I had ordered both a half dozen blankets and a flat 4 wheel dolly when I made reservation but at this location I only received 2 blankets and no dolly. While removed from my bill, this made the move more difficult for sure. This should not happen without advance notice.

Brian P. 
Clasificación:
5.0

When first picking up...have the vehicle warmed up for customer when -30 c.🤪😉

Diane C. 
Clasificación:
3.0

Better communication when the truck pickup is delayed Pre warning about how Uhaul charges for estimated rental costs

Raymond S. 
Clasificación:
5.0

Everything was quick and easy. The only thing I would suggest is some indicator of km/h as that is what posted speed limits are in Canada.

Lawrence S. 
Clasificación:
1.0

Store was closed, when it was supposed to be a 900 am pickup. Did not get it until almost 1000 am, did nothing to apologize or compensate.my movers did not stay around waiting so caused all sorts of problems.

Richard C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sandra K. 
Clasificación:
1.0

the staff don't know what they are doing. why even bother booking online with everything i want when i show up they make me do another booking because they don't even know how to access their own system waste of time

Ashley H. 
Clasificación:
2.0

Did not want to have the auto transport dropped at this location There was no prior notification Not good

Garry R. 
Clasificación:
5.0

ND

Brian N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derald L. 
Clasificación:
3.0

Lower the prices

CHARLIE WILSON C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edeloisa M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Edgardo R. 
Clasificación:
2.0

The reservation process was horrible. It took 3 separate calls to finally get the vehicle that I wanted and the time I wanted. The counter staff was friendly and helpful. The process was painful. Trying to scan the licence didn't work. The gas gage wasn't at full and it was confusing to find out how much gas to return it with. Every other rental I have dealt with, with the exception of Uhaul had the tank full. This way it is much easier to know how much gas was used. This needs to change immediately. The truck was not swept out and was full of grass and dirt. It was an American vehicle so trying to obey the speed limits was difficult but not impossible. A Canadian speedometer would have been preferable. I was being charged by the KM but the truck showed mileage, also a pain in the ass. Lastly I was forced to return the truck before 24hrs and was not offered a discount on the daily rate. This was also a huge inconvenience. Overall not happy. This was the first and last time I rent from Uhaul. I feel bad for the representative at store he was nice, understanding and helpful. Too bad this and the fact it was very cheap were the only positive points about my experience.I guess you get what you pay for. I would only recommend this Uhaul location because of the customer service at the store level. Otherwise stay away.

FABRIZI M. 
Clasificación:
5.0

Ravi went above and beyond to help us out. We're very grateful for all his help!

barbara R. 
Clasificación:
1.0

When we got to the rental location in St. Albert it took an hour and 15 minutes until we had the keys in hand. The clerk was having a very difficult time. He couldn't scan the licence efficiently, the debit machine for the rental was not working, he was the only one in the store so he kept assisting other customers in between whatever he was doing to get us on our way. We were told that we could return the vehicle at a drop off location close to our destination off Whyte Avenue. We tried calling uhaul/customer service to confirm a drop location and were on hold 45 minutes. As such, we returned back to St. Albert, incurring a large expense on our distance charge fee. We were so late getting the vehicle which inconvenienced everyone helping with the move, the telus wifi appointment and meeting the landlady to go over a few things - that all of those things had to be re-arranged. This was our daughter's first move to her own apartment and she was in tears due to the terrible start to our morning. I was not impressed at all. From the start the whole process was confusing, not well organized and the experience at the rental location was just horrible.

Coleen H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marie Cecile K. 
Clasificación:
3.0

The online check in and return process was terrible and cost me over 40 minutes of my rental time when picking up this morning. The online portion was failing for both me and the Yakkys cashier on 2 separate devices. It continues to kick us back to the input information portion 4 times and was a huge waste of my rental time. Not happy with the online portion at all. The location was fine and the vehicle was fine as well.

Paulina N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carmi S. 
Clasificación:
5.0

The server at Yakkys was excellent in providing the info and service. I highly recommend this location. Two thumbs up.

Minhwan K. 
Clasificación:
5.0

They were willing to accommodate an earlier drop off time which I appreciated.

Megan R. 
No se han enviado comentarios para esta ubicación.

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