Customer Reviews for Yahweh Properties LLC
(U-Haul Neighborhood Dealer)

628 reviews

537 E 5th St   Washington, MO 63090

(636) 239-4710

Office Hours

  • Mon-Thur: 8:30 am–5 pm
  • Fri: 8:30 am–4:30 pm
  • Sat: 8:30 am–12:30 pm
  • Sun: Closed
Special Operating Hours
  • 4/20/2024: Closed
  • 4/21/2024: Closed

Services at this Location:

Contact Us

(636) 239-4710

537 E 5th St
Washington, MO 63090

Services at this Location:

Office Hours

  • Mon-Thur: 8:30 am–5 pm
  • Fri: 8:30 am–4:30 pm
  • Sat: 8:30 am–12:30 pm
  • Sun: Closed
Special Operating Hours
  • 4/20/2024: Closed
  • 4/21/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Rudy Ryskey 
Rating:
5.0

Customer did not leave a comment.

GREGORY CURRAN 
Rating:
5.0

Customer did not leave a comment.

Sarah Case Murphy 
Rating:
5.0

it was quick and convenient no problems or issues. great job .

Floyd Mcmullin 
Rating:
5.0

Good communication and easy pick-up.

Manuela Schnider-Schmitt 
Rating:
5.0

Customer did not leave a comment.

Bennie Strange 
Rating:
5.0

Steve did a great job of taking care of us!

JEFF SLOAN 
Rating:
5.0

Friendly and competent- will definitely use again.

Cheryl Day 
Rating:
5.0

Customer did not leave a comment.

Benjamin Scheel 
Rating:
5.0

Great customer service. In and out in no time. Don't change anything.

mark cook 
Rating:
5.0

Customer did not leave a comment.

Steve Schoolcraft 
Rating:
5.0

Customer did not leave a comment.

Christopher Maye 
Rating:
5.0

Not only are they super friendly, but super helpful as well. It was fast, easy and definitely what we needed. 100% would recommend to anyone looking to move stuff.

Chelsey Brown 
Rating:
5.0

Customer did not leave a comment.

Kevin Snyders 
Rating:
4.0

The gentleman who runs this location was extremely helpful. He helped me make a change to my original reservation that saved a significant amount of money and made the move much more efficient.

Katherine Huxol 
Rating:
5.0

The truck was ready when we arrived, the owner was there to greet us, and there was no delay to return. Overall a great experience.

Timothy Flagg 
Rating:
4.0

Customer did not leave a comment.

Ray Ellebracht 
Rating:
5.0

Service was great, owner was very friendly.

don duntton 
Rating:
5.0

Customer did not leave a comment.

Aaron Tyree 
Rating:
5.0

Would say be nicer to customers.

Denana Briugemann 
Rating:
5.0

Thank you for making the process so quick and easy!

Nikki Melvin 
Rating:
5.0

Customer did not leave a comment.

nick SHANDERS 
Rating:
5.0

very easy grab and go

Mark Bushor 
Rating:
5.0

I had excellent service picking up and dropping off the trailer I rented. I would recommend this UHaulblocation to others

WILLIAM GLASER 
Rating:
1.0

Customer did not leave a comment.

Mike Mabe 
Rating:
5.0

Customer did not leave a comment.

Mark Holdinghausen 
Rating:
5.0

Not a thing I can recommend to improve this location is great and customer service top notch

Patrick Lewis 
Rating:
5.0

Excellent customer service. Very helpful and friendly. Answered all questions over the phone and was very patient with us while we did the online checkin

Samantha Elbert 
Rating:
5.0

Thank you

Scott Curnutte 
Rating:
5.0

Customer did not leave a comment.

THOMAS FRANKE 
Rating:
1.0

It took forever to obtain our keys. We sat on the phone for an hour and the company whose number is listed would not answer their phone to assist us in our time of need so we had to sit on the phone with the one 800 number and online until we finally got connected with somebody online after getting disconnected from somebody on the phone multiple times. It took way too long just to get verified to get access to get keys to the truck to be able to use it. And what’s the point of having a phone number for the business if you’re not going to answer it?

Grant Scott 
Rating:
5.0

Steve was great to work with!

Mark Holdinghausen 
Rating:
5.0

Customer did not leave a comment.

carrie riebold 
Rating:
5.0

Customer did not leave a comment.

Timothy Johnson 
Rating:
5.0

Customer did not leave a comment.

William Dickinson 
Rating:
5.0

Good customer service, fast and efficient. Reserved online and it was a easy process to check in and pickup equipment.

Joseph Stroupe 
Rating:
5.0

Customer did not leave a comment.

Yvonne Neiner 
Rating:
5.0

Customer did not leave a comment.

Robert Goppert 
Rating:
5.0

Customer did not leave a comment.

Mitchell Aguilar 
Rating:
5.0

Customer did not leave a comment.

Gina Vanek 
Rating:
4.0

In and out quick. On time and equiptment was like new. Good service.

mark cook 
Rating:
5.0

Customer did not leave a comment.

Natasha Abrolat 
Rating:
5.0

Customer did not leave a comment.

PATRICIA SISCO 
Rating:
4.0

The person receiving our vehicle was friendly and informative re: the final charges to be incurred. I wish he would have bought back the unused boxes we purchased thru U-Haul.

jennifer burns 
Rating:
5.0

Customer did not leave a comment.

Jenna Crider 
Rating:
5.0

Warn me about the link to avoid a $20 charge. I didn't check my text and email because I was busy loading and unloading the truck. I returned the U-Haul before 5 and dropped the key in the outside box as instructed. I rented it at 2 and returned it before 5 p.m.

John McFarland 
Rating:
5.0

Steve the owner is very nice

TRACY WILLIAMS 
Rating:
5.0

this uhaul dealer is a great location easy access and a very polite person.

Kathleen Jensen 
Rating:
5.0

Customer did not leave a comment.

Michael Baker 
Rating:
5.0

Customer did not leave a comment.

Kary steiner 
Rating:
5.0

he went beyond great service.

Janet Mapps 
Rating:
5.0

I had some problems initially with the app accepting my credit card details, but someone was able to offer assistance and it ended up working fine. It is a bit tedious if you pick up when they're not open, but very understandable.

Kelly Nieder 
Rating:
5.0

Customer did not leave a comment.

Macy Pulliam 
Rating:
5.0

Customer did not leave a comment.

GREGORY CURRAN 
Rating:
2.0

This was my first time renting a U-Haul. When my fiancé and I arrived to pick up the U-Haul van, the person at the location asked if I had checked in on the U-Haul app. I had not done so (I thought all I needed to do was complete the reservation online and then pick up the keys), and when I told him that, he proceeded to lecture me about using the app to check in at least six times, repeating the same information over and over and over. As he was getting me set up, he then made a sexist joke about women towards my fiancé, who became so annoyed that she actually stepped outside until I was done. The equipment was clean and plenty big enough to haul all of my items, however, I will certainly not be renting a U-Haul from this location ever again.

Michael Bauer 
Rating:
3.0

Charge for gas correctly the first time and not after I catch the mistake and call you to complain.

Jenna Sanders 
Rating:
3.0

Customer did not leave a comment.

Jasmine Rhoads 
Rating:
5.0

Steve is always great to work with. Highly recommend his uhaul service.

TIMOTHY HYMER 
Rating:
5.0

Very Friendly! Got me hooked up and going in no time. Will use this location everytime.

ERIK STAEBEL 
Rating:
5.0

Keep up the good work

Wendi Jennings 
Rating:
5.0

Everything great friendly helpful service easy access plenty of equipment

Dean Ley 
Rating:
5.0

Steve was very friendly and accommodating. He even called to let me know I could pick it up earlier, due to pending snowstorm, that we were trying to get in front of.

Eric Dickerhoof 
Rating:
4.0

Customer did not leave a comment.

Stephen Baker 
Rating:
3.0

Customer did not leave a comment.

Ken Leverich 
Rating:
3.0

I was charged for the extra I ordered even though they were not included and I reported they were not! I called, was told I would not be charged.

Greg Traffas 
Rating:
5.0

Nice guy!

Ken Leverich 
Rating:
5.0

Customer did not leave a comment.

CLAYTON STEIGER 
Rating:
5.0

Customer did not leave a comment.

ROGER LIEBHERR 
Rating:
5.0

The staff was friendly and helpful and I would use this location again,

kent graham 
Rating:
5.0

Customer did not leave a comment.

Michael Baker 
Rating:
5.0

Customer did not leave a comment.

Jeff Oetterer 
Rating:
5.0

Customer did not leave a comment.

Justin Kaminski 
Rating:
5.0

Customer did not leave a comment.

Gary Dusseault 
Rating:
5.0

Customer did not leave a comment.

GL Bedwell 
Rating:
5.0

Customer did not leave a comment.

Dimity Curry 
Rating:
5.0

Very nice place to rent a uhaul.

ERIK TARANGOBLANCO 
Rating:
5.0

Customer did not leave a comment.

Joesph McConville 
Rating:
5.0

Customer did not leave a comment.

Paul pyattt 
Rating:
2.0

The man running the place was rude, slow, and didn’t take care of customers in an appropriate order. He then blamed my truck for the trailer light not working until I tested it with my multi meter and showed him. Then he tried saying my meter was wrong because he didn’t know how to use his plug to check the trucks connector. Finally he could not fix the trailer light so he let me leave with one working light.

Jacob Schneider 
Rating:
5.0

Customer did not leave a comment.

Cynthia MCClune 
Rating:
5.0

worked out perfectly

Steven Landing 
Rating:
5.0

Customer did not leave a comment.

Christopher Dunn 
Rating:
5.0

Customer did not leave a comment.

Henry Schaper 
Rating:
5.0

Great experience provided by Steve Will recommend to others

JEROME DICKHERBER 
Rating:
4.0

The online process is very convenient in theory, but in reality, it is awful. It took a really long time to get checked out because the website kept crashing and I had to start over and over. Returning was even worse. After 45 minutes of trying I just couldn’t complete the return without a crash of the website. This is sooooo frustrating!!!!!! This needs to be fixed. Other than that, everything else was great.

Marty Derner 
Rating:
5.0

Customer did not leave a comment.

Michael Wood 
Rating:
5.0

Customer did not leave a comment.

Erin DeClue 
Rating:
5.0

Great location. The owner was very personable and knowledgeable.

Gaye Eskew 
Rating:
5.0

Customer did not leave a comment.

Jack Avezzano 
Rating:
4.0

Customer did not leave a comment.

Robert Powell 
Rating:
5.0

Customer did not leave a comment.

David Hood 
Rating:
3.0

Customer did not leave a comment.

Michael Deckys 
Rating:
5.0

Very friendly and efficient. Couldn’t ask for better service and the 26-foot truck was easy and comfortable to drive.

Jim Cummings 
Rating:
5.0

Customer did not leave a comment.

Jake Moore 
Rating:
5.0

Customer did not leave a comment.

Joy Lynn Schien 
Rating:
5.0

Steve took excellent care of me when I needed a truck.

Bob Laune 
Rating:
5.0

On the app, it would be helpful if, on the first screen, it said “Do not turn in keys until check in is complete”. We had already formed in our keys and locked the truck so we couldn’t get a photo of the odometer.

Kathlyn haddox 
Rating:
5.0

Steve is a pleasure to work with. I would recommend him to anyone.

SCOTT MCCOLLUM 
Rating:
5.0

Great customer service!!

Debbie Byers 
Rating:
5.0

Steve went above and beyond helping put together our 2 truck move to Texas. Thank you Steve!

bob hornbuckle 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Trucks for Sale

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