The young man there was very nice and helpful.Alicia R.
Customer Reviews for Xtreme Off Road & Performance
(U-Haul Neighborhood Dealer)
Tucson, AZ 85713
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 6 p. m.
- Sáb.: 9 a. m. - 3:30 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
- habla español
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Robert K.
El cliente no dejó un comentario.Alan S.
El cliente no dejó un comentario.Brian S.
El cliente no dejó un comentario.Ramon L.
the truck i rented smelled like a cat peed inside badRamon L.
El cliente no dejó un comentario.charles H.
El cliente no dejó un comentario.George W.
When I pulled up to the location, a man came up to me and told me I'll take the key. He was not using any type of name tag or uniform to identify him as an employee, and he did not even introduce himself. The only thing he asked me if I had any problems and that I would get a receipt.Luis C.
Again, our service was GREAT, but the location was in a dirt lot behind a business, a little difficult to find being new in town. The young man who checked us in (Darciel) was super nice, and very professional. I liked him and would do business with him again.KAREN G.
I would highly recommend U-haul maintenance thoroughly inspecting all your vehicles to ensure they are road worthy. The truck I had originally picked up was a 26 foot truck and when I got on the freeway it felt as if the right front wheel was going to fall off. It shook violently and I could barely maintain control of the truck. I am a very experienced truck driver but if a novice had been behind the wheel I can't imagine anyone not causing a severe road accident or even worse. Luckily I was able to return to the original location and the guys there at extreme off road took real good care of me and I was back on the road in no time with a truck slightly smaller but was good enough for what I needed. They did everything they could to take care of a crappy situation.Fermin R.
El cliente no dejó un comentario.sergio S.
Tighten all the wayMichael M.
El cliente no dejó un comentario.William G.
The truck drove well. It was just not clean on pickup. Someone spilled soda all over the center console and seats, which was not cleaned. The cargo area had numerous screws and dirt. Definitely not clean.JACOB R.
Excellent customer service No improvements needed.Ozella T.
When opening the trailer at home (I know - my mistake - should have done it at pick-up location), a huge Marihuana stench greeted me. That stench remained throughout my whole trip, even when unloading and returning the trailer. Any police could have stopped me and possibly arrested in states where Cannabis is illegal. Also, trailer was not cleaned. I had to sweep dirt out before I was able to load it. Unfortunately it was already late when I discovered those issues, too late for me to return the trailer as I hit the road very early next morning and had to finish loading preparations. This pick-up place is definitely not recommended, when they continue to hand out equipment in such conditions.Michael S.
El cliente no dejó un comentario.Lincoln A.
El cliente no dejó un comentario.SHAYNA V.
El cliente no dejó un comentario.Kelsey K.
El cliente no dejó un comentario.Luis R.
Employee that helped me was knowledgeable, helpful and friendly.David L.
El cliente no dejó un comentario.Kristy C.
Great cust service, went out of their way to help me and made me feel like they really cared. Highly recommend this store. Thanks for everything guys.Harris D.
Omar was fantastic!Sharon L.
El cliente no dejó un comentario.Sandra W.
El cliente no dejó un comentario.Leslie Allen T.
El cliente no dejó un comentario.GREGORY W.
El cliente no dejó un comentario.darian G.
El cliente no dejó un comentario.JOSHUA B.
El cliente no dejó un comentario.Robert G.
The people I dealt with at this location were friendly, helpful, and made the rental process as easy as possible. ¡Gracias!RICHARD H.
Better train all of your employees! To have to wait until someone who is barely capable to operate the system is unheard-of.Darryl D.
Thank u ...TRACY L.
Well...the truck was clean and ran. That was a good thing. But as I said when we dropped it off, someone, Had run into the passenger side door. It was very difficult to close tightly.PETER B.
Need more comfort in the cab area, not enough leg room, and I'm only five feet four inches.DANIEL R.
El cliente no dejó un comentario.LAWRENCE L.
Very nice helpful customer service.MELISSA B.
It was just fine the people there are great.Ken H.
El cliente no dejó un comentario.JOSE R.
El cliente no dejó un comentario.JOSE R.
My issue is with U Haul itself, not the dealers.. First I get a call telling me my trailer I had reserved at Truck Shop USA in Steven's Point Wi was given to someone else, and I had to drive an additional 70 miles to pick one up in New Lisbon WI. I received a discount, which helped make up for it. However when we hooked up the trailer in New Lisbon, the taillights did not work properly and we had to wait an hour for a mechanic, who was very nice, helpful, and courteous to trace the wiring issue and rewire it. We finished our trip to Arizona without issue, but as he just used electrical tape instead of joining the wire ends properly with appropriate splices, I'd say we were lucky. U Haul needs a documented inspection program to insure the equipment is ready to pickup.TIMOTHY H.
El cliente no dejó un comentario.Phil Y.
They where amazing and very helpfulCHRISTOPHER C.
El cliente no dejó un comentario.JUAN J G.
El cliente no dejó un comentario.GONZALEZ M.
El cliente no dejó un comentario.Sergio M.
Quick and easy.JAROD B.
El cliente no dejó un comentario.Lee K.
El cliente no dejó un comentario.Autumn G.
The person that helped me expected me to unhitch the trailer myself in a dirt lot. He begrudgingly assisted when I had difficulty undoing the tow chain and lifting the hitch.Thomas C.