El cliente no dejó un comentario.Alex B.
Customer Reviews for Xpress Shipping
(U-Haul Neighborhood Dealer)
Chino, CA 91710
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- dom.: 8:30 a. m. - 6 p. m.
- 8/10/2022 - 8/31/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Guillermo S.
Truck barely started multiple times on me.Jason D.
El cliente no dejó un comentario.David L.
Unfortunately no one was there when I went to pick up the Uhaul. Had to wait a half hour for someone to show up. Made a reservation in the morning for noon and no one came back until 12:30 and it cut into the time I would have to return the Uhaul. And another unfortunate situation occurred when I went to drop off the Uhaul as well. No one was there again. The sign said they closed at 6 and I arrived at 4:45 to drop it off. I had to use the online thing to complete the return so I would not incur an additional charge for coming back tomorrow. My phone was on 1% & was not sure if I could complete the transaction. It is stressful to move but this made things worse. Sorry will not be using you guys again :(BIANCA C.
El cliente no dejó un comentario.RONALD M.
El cliente no dejó un comentario.VICENTE F.
Great jobMarco G.
El cliente no dejó un comentario.qi Y.
No one was there to service us. Had a bad experience. Not professional at all.Phillip dang L.
El cliente no dejó un comentario.LUOWEN L.
El cliente no dejó un comentario.David B.
El cliente no dejó un comentario.YU L.
El cliente no dejó un comentario.JUN Z.
El cliente no dejó un comentario.AMIE S.
The truck was dirty with old food wrappers, cups and dirt all over. It was bad. It's crazy how they even let me rent it. Then I call the customer service and was suppose to get a call from a regional never got any calls. I got an instant call when I wanted to rent it lol but bad customer service when I they provide me with a dirty truck.Samantha H.
Honestly everything was great.EDGAR M.
El cliente no dejó un comentario.SILVERIO Z.
The truck was clean. However the cab area could've been cleaner. The smell was musky and the floor was on the dirty side.EDRIC A.
El cliente no dejó un comentario.BELAL B.
El cliente no dejó un comentario.ROXANNE ADANTE A.
I was charged inaccurately, I was told I would receive an email with charges but not given a receipt when I turned in the truck. When I received the email with charges the next day there was inaccurate mileage reported (I have photos of before I left and when I returned) I was overcharged by $65 on mileage and charged $20 after hours fee even though I returned the vehicle at 4:30 which was prior to that time. Very bad experience, I also called to have this fixed and the call was never returned. Highly disappointed, worst experience I've had and I feel misled.ANTOINE R.
El cliente no dejó un comentario.Haining W.
people who work inside know nothing about this rental , poor bad services.STEVEN S.
Too many fees paid 170 $ for one trip from Chino to fullerton and I even filled the gas up and they kept my 100$ deposit.... Bull shit location guy there charged me 70$ for back n forth and still kept my 100$ after he said only pay the milesrenee R.
Rented a 15' truck that was only 12 â€˜ long box. Lucky enough I got what I needed to do done. Location is sub par very clutteredKevin G.
Great customer service!Thomas R.
El cliente no dejó un comentario.NELSON R.
El cliente no dejó un comentario.Sofia S.
El cliente no dejó un comentario.Erica G.
Estuvo todo muy bienfrancisco G.
I had the worst customer service experience with all locations I was sent to for this moving truck. Never again with uhaul. I drove to 4 different spots with the worst experience. I can't believe the.poor collaboration from the people met during this poor experience.Ophelia A.