El cliente no dejó un comentario.Devona P.
Customer Reviews for Xclusive Auto Detailing & More LLC
(U-Haul Neighborhood Dealer)
Knapp, WI 54749
Servicios en esta ubicación:
- Mon–Fri7 a. m. - 5 p. m.
- Sábado7 a. m. - 12 p. m.
- Domingo8 a. m. - 11 a. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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El cliente no dejó un comentario.Joe K.
El cliente no dejó un comentario.Twyla W.
The owner was very helpful and accommodating to our needs and schedule. He had the truck warmed up and waiting for us. It couldn't have been easier! ¡Gracias!Virgijia Z.
This location was inconvenient for us as it was significantly further than stated by the employee I spoke to on the phone when she explained that we could not do a pick up in Eau Claire.Grace N.
El cliente no dejó un comentario.Steve O.
Right brake light and blinker didn't work. Pivoting deck of the tow dolly was looser than I have ever seen before. Strap on the right side was tightened so far that it was bound up and frozen. The strap on the left side was just sitting on top and froze down until I hit a few bumps, then it fell off and was dragging on the road. I realize most of this is from how the previous renter left it, but it did not make for an enjoyable evening for me.Mike S.
El cliente no dejó un comentario.Joshua B.
Take ice & snow off trailer & attachment before customer arrivesThomas T.
Every thing was pretty goodFelix T.
El cliente no dejó un comentario.ADAM I.
My life was in danger because of the advice of this location. The sensors on the truck said low pressure in the left rear and the rep assured me he test drove it and though the sensor said low air it was fine. I drove it from Knapp to Menomonie like that, and could've blown a tire and crashed. Thankfully my sister and brother in law were more experienced and said there was definitely something wrong, so I called customer service to get a mechanic out. Then it showed low oil an hour out from my destination and I had to stop to find, buy and fill the engine oil. My life was in danger from lack of this locations prep, especially as an inexperienced moving truck user.Pang V.
The charge for gas on the final bill is wrong. We returned the track at the exact same gas level. How do I contest the charge?Michael C.
Very friendly.Stephen A.
Miscommunication regarding process for drop off. Challenging to find an employee to assist with pick-upJaydn A.
El cliente no dejó un comentario.Anthony H.
Call me day before. I had to call them to confirm at 5pm day before.AnnMarie W.
El cliente no dejó un comentario.Michael G.
Your over all way of treating customers is not customer friendly. I set up a trailer beginning of week to pickup close to where I was going to pickup a couch. Friday afternoon I get a call that the only trailer available is 45 minutes west of my selected pick up. So now I'm 1 hr and 15 minutes away from trailer. The person on the phone found another location but It was 40 minutes in the wrong direction she tried to help. Why would your system wait till I no longer have any other options other than drive the extra miles. The guys that met us when we picked up our trailer were customer focused and helpful. I'm done with this rental company as I had another poor experience in June. You have monopolized the rental business and pushed out the local companies who are customer focused and wouldn't call at that last minute to change a reservation.Kevin B.
El cliente no dejó un comentario.Todd G.
U-Haul was great and so where the people! There were issues with processing my debit card but that was finally fixed and everyone worked hard and diligently to get it corrected! My overall experience was excellent and I appreciate uhaul customer service and the locations on both ends for all the help!!!!!Linda W.
El cliente no dejó un comentario.Cheng C.
El cliente no dejó un comentario.Eric H.
Very friendly, but the right guy wasn't there at the rental time: the other guy at the shop had to call him, because apparently only one person knows how to do U-Haul rentals. However, he showed up soon (5-10 minutes tops) and got the rental going quickly, so we weren't that delayed. Good overall.Mark D.
No cell service. Nobody answered the phone therePamela U.
El cliente no dejó un comentario.David H.
El cliente no dejó un comentario.Traci M.
truck wondered / needs steering / front end checkedStevenW B.
El cliente no dejó un comentario.ROBERT H.
El cliente no dejó un comentario.Troy N.
El cliente no dejó un comentario.Spencer P.
Clearer sign as to where to pick up, Google took us to the back of a shedMartin B.
El cliente no dejó un comentario.Jennifer S.
El cliente no dejó un comentario.Matt P.
El cliente no dejó un comentario.Chad B.
The units were located around a building that had no public entrance and I was unsure whether I should just take the trailer. After attempting to locate someone to ask, I finally left with the trailer after sending a message to the contact number. More accessibility at the location would be helpful.Brent S.
El cliente no dejó un comentario.Craig R.
Uhaul was very dirty. I had to drive around the building and go through a random side door to find someone to see where to rent it. After I dropped it off they said I went 30 miles over what I actually went plus I filled the tank up before I left and there was still more gas in it then when I picked it up. Not impressed and would like at least $40 back.Michaela K.
El cliente no dejó un comentario.Mike R.
El cliente no dejó un comentario.Troy S.
El cliente no dejó un comentario.Colin P.
The location's address wasn't marked really clearly but the gentleman who helped me more than made up for my initial confusion.Martin P.
No cellular service at this location and spotty wifi. Unable to complete return equipment process via mobile.Matthew K.
The problem was the online pickup and then the poor position of the lock box for the key and the difficulty opening it.Sarah O.
This a run down location, with barely any cell service and no one on hand to help.Scott F.
El cliente no dejó un comentario.MICHAEL S.
The truck was not there I had to wait and have uhaul find another. They did and I had to drive 40 minutes for it. The truck was horrible, tires bald, it shook so bad driving my worst experience everCharlotte K.
El cliente no dejó un comentario.JESSICA S.
El cliente no dejó un comentario.robert N.
Had trouble finding the front door of the buildingRyland E.
El cliente no dejó un comentario.Patty T.
Just dropped off the truck, No one on site.Cheryl M.
I got a trailer for in town day use which I would assume that means I had it for 24 hours. But I got charged after I returned it for another day. So I have 2 charges on my account for equipment I only used for less than 24 hours. I picked it up around 4:30pm and I returned the equipment around 3pm the next day.Dakota W.
The gentleman in charged was very pleasant...DAVID B.
Such great and quick service! Answered any questions we had too!Michelle O.
Didn't interact with anyone from this location outside of a phone call I placed asking if I was late with dropoff if there was a particular place to leave my trailer. The representative was clear and concise letting me know to just drop the trailer next to others he had on property. Good interaction overall.Douglas D.
El cliente no dejó un comentario.Joseph P.
Why don't you visit the place yourself and find out.SCOTT F.
I had to drive 20 miles round trip for a smaller truck than I wanted.. Now I paid a $20 fee for not responding to the return email because there wasn't phone service in Knapp sufficient enough and by the time I got back the email had timed out.. Yeesh...Andrew B.
El cliente no dejó un comentario.Shane C.
Have better WiFi for after hours service. Website did not work well. We were on hold with customer service for over 40 minutes! The first time we were transferred and the second person hung up on us, so we had to call again. The second time we got very helpful service!Angela A.
We called the U-haul dealer in our area and she worked VERY VERY VERY hard to get us a trailer. We we so thankful for her! It all worked out very well.James P.
El cliente no dejó un comentario.Debbie E.
El cliente no dejó un comentario.CRAIG C.
El cliente no dejó un comentario.Steve M.
Very helpfulPaul C.
El cliente no dejó un comentario.CHERYL K.
location was closed on sundayVerleen M.
Nothing. Everything went smoothly and was able to easily reach the shop owners that carried the truck.Nhia Y.
Absolutely not, I was told as long as I brought it back I would get a $100 credit for all the bull crap they gave me and nothing. Shady as hell, you don't tell someone one thing and do another.Jewel G.
The amount I was charged was $66.54 more than what I was quoted. I made a phone call and Matthew was going to check it out for me and get back to me, but I have not heard back. The U-Haul was picked up on Sunday morning and was returned on Tuesday. It was rented for six days and I'm surprised there was no refund or bonus for returning it back early. I would be happy with a refund of the $66.54 that I was overcharged. Other than that, it was the sure way for us to go.Moira M.
Make the return process less smartphone dependent. It would be great if I could just lock the truck and toss the keys in a dropslot and be done with it.Derek H.
El cliente no dejó un comentario.Greg G.
Fast , smooth transactionMichael B.
the guys were awesomeKELLY Z.
El cliente no dejó un comentario.Christopher G.
El cliente no dejó un comentario.stacey B.
Not charge for SafeMove, if the customer does not request it. Provide clean furniture pads.Timothy L.
El cliente no dejó un comentario.Dawn P.
El cliente no dejó un comentario.Albert C.
Completely satisfied!Barbara L.
El cliente no dejó un comentario.Brock B.
El cliente no dejó un comentario.Doug G.
Employees were so easy to work with! Thank you! Kevin Cooperkevin C.
we were charged for gas after we filled the truck to the point it was when we rented it. Rented at 3/4 tank and had it at 3/4 when returned. We put in 51.00 on a 130 mile trip to get it to the 3/4 mark. We got charged 26.00 for gas which they put in and still told me that it was at 1/2 tank. Matthew was kind but neither one of us could figure out what happened. He said to call corporate Monday and they would refund me.Stan M.
El cliente no dejó un comentario.doug K.
Could not check in online because there was no internet accessRYAN F.
El cliente no dejó un comentario.chris R.
Satisfied-fast efficient rental experiancedon T.
El cliente no dejó un comentario.Darrin F.
Dropped off trailer when nobody was there. Checked back later and was pleasantly surprised with the friendliness and thorough process. Was a bit worried since we just dropped it off without â€˜checking it in' , but we went back later to verify and were glad we did! Nice guys. We'll be back. (Trump 2020!!)sandra A.
El cliente no dejó un comentario.Lorna V.
El cliente no dejó un comentario.Scott B.
El cliente no dejó un comentario.John S.
He gave us an "estimate"and come to find out, we owe him roughly $100 yet!john H.
El cliente no dejó un comentario.Stan R.
El cliente no dejó un comentario.brenda F.
Nothing! Staff was excellent to deal with.Kelly C.
El cliente no dejó un comentario.Lystra Y.
Workers incredibly helpful and kindROBERT K.
Servicios adicionales en esta ubicación
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