Customer Reviews for Wylie East Self Storage
(U-Haul Neighborhood Dealer)

358 reviews

1511 E FM 544   Wylie, TX 75098

(469) 606-2345

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 5/27/2024: Closed
  • 7/4/2024: Closed
  • 7/5/2024: Closed
  • 9/2/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(469) 606-2345

1511 E FM 544
Wylie, TX 75098

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 5/27/2024: Closed
  • 7/4/2024: Closed
  • 7/5/2024: Closed
  • 9/2/2024: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Lorena McDaniel 
Rating:
5.0

Customer did not leave a comment.

Janis Garner  |  Overall Experience 
Rating:
1.0

I was promised a 25 mile credit for picking up the truck away from my location and didn’t get it and was charged for 23 miles over.

Lamarcus White 
Rating:
5.0

Keep this location exactly as it is.

DANIEL DEMEYER 
Rating:
5.0

Great staff!!! Helpful and clean!! Highly recommend!!

Ronald Downing  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph Kearney 
Rating:
5.0

Customer did not leave a comment.

LLOYD TITTLE  |  Overall Experience 
Rating:
5.0

The staff here was amazing and went above and beyond!

Briana Lindsley 
Rating:
4.0

Customer did not leave a comment.

Greg Matthews 
Rating:
5.0

The entire process was awesome! I would recommend this location to anyone and Miss Sharon is an awesome person I wish there other people with her personality. That you so much for all you do!

Vincent Williams 
Rating:
5.0

Customer did not leave a comment.

Esayas Zewge 
Rating:
5.0

Customer did not leave a comment.

Ronnie Luckey 
Rating:
1.0

Better up keep of the truck would be amazing. I have rented from U-Haul for many years and this was the worse experience I have ever had. The brakes were almost nonexistent. The inside of the cab door was falling off and had been repaired with some foam that had given up on holding. The door to the back kept getting suck because the wheel was off the track. I will not be using this location anymore.

ALISON MCCLENDON 
Rating:
3.0

There was broken glass on the ramp and my son cut his hand and foot on. And I tried to opt out of the 15 dollar whatever insurance safe whatever and could not!! I didn’t need it I was able to opt out in past So no not very happy not satisfied

Rita White 
Rating:
5.0

Customer did not leave a comment.

sherri rogondino 
Rating:
5.0

Customer did not leave a comment.

Wanda Johnson 
Rating:
5.0

Customer did not leave a comment.

Anthony Auer 
Rating:
5.0

Pleasurable experience. Quick in and out.

robert mitchell 
Rating:
4.0

We returned after hours, the facilities looked clean

Noel Reyed 
Rating:
5.0

N/A

Jessie Henderson 
Rating:
4.0

everything went good - app gave us some problems but other than that easy

Carl Estes  
Rating:
5.0

Very good, professional and friendly Mrs. Sharon.

Robert SENDANYOYE 
Rating:
5.0

Customer did not leave a comment.

JARRED DAVIS 
Rating:
5.0

Customer did not leave a comment.

Tumeakia Smothers Murphy 
Rating:
5.0

Customer did not leave a comment.

Rashad Jafarli 
Rating:
5.0

The lady at Wylie East Self storage was very friendly and had a great attitude. She made the process easy and simple.

George Peraza 
Rating:
5.0

Customer did not leave a comment.

William Agundes 
Rating:
5.0

Your agents were wonderful, very professional and extremely helpful! When in Texas m, I will be using this same location!! A great experience!!

Lupe Stokes 
Rating:
5.0

Customer did not leave a comment.

David Grimes 
Rating:
5.0

Everything that I asked for was there for me.. And the agent was very helpful and polite.

DAVID JOHNSON 
Rating:
5.0

Ms Sharon was awesome and very professional I will refer Wylie East to all my friends

Lindsay Williams 
Rating:
5.0

Great experience- would rent storage again if needed.

Philip Lemons  |  Overall Experience 
Rating:
5.0

Very friendly and helpful

Aaron Huffman 
Rating:
3.0

Customer did not leave a comment.

MARK SCHUBERT 
Rating:
5.0

Clean equipment and great service.

Michael Farmer 
Rating:
5.0

The online system was a complete mess. Creating an account after reserving a truck was not good. The reservation could not be found on my end I had to call customer service several times. The gentleman was the only highlight of this whole ordeal. I was extremely dissatisfied with the online process. I much rather find an actual location and speak to a person. Truck was good. Customer service was a huge help

Jose Alcendra 
Rating:
5.0

Loved the lady in the office, so sweet and personable!

JENNIFER CLEVELAND 
Rating:
5.0

Customer did not leave a comment.

Eddie Leck 
Rating:
5.0

Customer did not leave a comment.

Dawn Najera 
Rating:
5.0

Customer did not leave a comment.

Nathan Heflin 
Rating:
5.0

Great experience!!!

Gary Chapman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Taylor Trammell 
Rating:
5.0

Very friendly and a great experience.

Shannon Ogerly 
Rating:
5.0

Customer did not leave a comment.

Shannon Ogerly 
Rating:
5.0

Very very helpful nice people

Richard Shaffer 
Rating:
5.0

Just loved the staff

JOHN GUTHRIE  |  Overall Experience 
Rating:
3.0

The website did not work for me. It took me nearly two hours to finalize the truck rental. Long waited time drop calls the experience was not good at all.

SANDRA WAGNER 
Rating:
5.0

good choice Great 3 mo special @ $50/month for 12x20 with AC.

Gregory Bantel  |  Overall Experience 
Rating:
5.0

Very nice place nice lady and very very affordable units. Wylie Storage gets ⭐️ ⭐️⭐️⭐️⭐️ Form me thank you for all the help.

Jesssica Cordova  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CURTIS VAUGHN 
Rating:
3.0

Just have a sign pointing to where the Uhaul place is, I was walking into the propane office.

LaShuntra Thompson 
Rating:
5.0

Very friendly and helpful. Wonderful experience

Vicki Milner 
Rating:
5.0

You can make sure your next customer talks to Sharon! That will make their experience absolutely wonderful!

Tommy Mack 
Rating:
5.0

Keep supporting the community

James Adams  |  Overall Experience 
Rating:
5.0

This is the best place. Everything good that you can think of I can’t list them all. It have so long that I really take the time to submit a review because thuu it s place deserve it. The best place.

Sang Duong 
Rating:
5.0

Customer did not leave a comment.

Micheal Losurdo 
Rating:
2.0

Truck would not start -battery was dead. I had to call UHaul roadside assistance to jump battery because location is not open on weekends.

Lynda Clark 
Rating:
5.0

Customer did not leave a comment.

Eddie Thomas 
Rating:
5.0

Keep doing what you’re doing. Seem less transition. Sharon did an awesome job. Sometimes during closings thing get pushed to a different time or day. Sharon was able to help with our pickup time.

Eddie Thomas 
Rating:
5.0

Great team

Miguel Urbina 
Rating:
5.0

Everything okay ftom my perspective.

Dedan Kimotho 
Rating:
5.0

Customer did not leave a comment.

Lucas Shupe 
Rating:
5.0

Customer did not leave a comment.

James Oswald 
Rating:
5.0

great staff and very convenient

Sean Swayze  |  Overall Experience 
Rating:
5.0

Outdoor camper parking. Moved for covered parking.

Dina Wolff  |  Overall Experience 
Rating:
5.0

NA

Beniyam Gebru 
Rating:
5.0

Customer did not leave a comment.

Mark Chavez 
Rating:
5.0

Customer did not leave a comment.

ronnie dunn 
Rating:
5.0

Customer did not leave a comment.

Patrick Conaway 
Rating:
5.0

Customer did not leave a comment.

Sean Reynolds 
Rating:
5.0

Thank You!!! For making moving easy

Markenous Matthews 
Rating:
5.0

People are awesome, so friendly and helpful! I was even asked if I needed help loading my trailer!

Kim Simpson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kyle Woodard 
Rating:
5.0

Everything was great

Aaron Morrow 
Rating:
5.0

The facility and the staff are absolutely amazing and would recommend to everyone. Thank you I will be back.

Rob Max  |  Overall Experience 
Rating:
4.0

Great service

Karl Campbell 
Rating:
5.0

Fast and easy

Andrew Jones 
Rating:
5.0

Customer did not leave a comment.

John Poston 
Rating:
5.0

Customer did not leave a comment.

DAVID PYLE 
Rating:
5.0

Customer did not leave a comment.

Reynaldo Ocampo 
Rating:
5.0

Excellent self storage facilities

Lila Burnett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Sladky 
Rating:
5.0

Very friendly and understanding staff!

Mark Cheesbro  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Joseph La Master 
Rating:
5.0

Customer did not leave a comment.

Edward Gray 
Rating:
5.0

Customer did not leave a comment.

ERIC CATHEY 
Rating:
5.0

Absolutely best Uhaul experience. From the minute I walked in the door it was all smiles from the staff. It was a seamless process to pick up and return. I highly recommend this location!

Tyler McDaniel 
Rating:
5.0

Customer did not leave a comment.

DUC VO 
Rating:
5.0

The employee’s were extremely friendly and very helpful!!

ROBERT HAIDACZUK 
Rating:
5.0

Customer did not leave a comment.

Julie Kuebler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ladd Lange 
Rating:
5.0

This was so swift and efficient I could hardly believe it! The woman helping us was wonderful! Thank you very much!! Thanks!! Anne

Anne Hall 
Rating:
5.0

I paid over $70 for a Uhaul when the advertised price was $19.95. The website didn’t want to work, so I downloaded the ap. That didn’t want to work at first either. Renting a uhaul is supposed to be easy and inexpensive. It was anything but easy and inexpensive. Checking it out was a nightmare bc the website and the app didn’t want to work. Funny how checking it back in was less of a hassle than anything else. Uhaul needs to get it together. It’s Uhaul as a company not the place we rented it.

Joseph Hardesty  
Rating:
5.0

Customer did not leave a comment.

BRUTON STEPHENS 
Rating:
5.0

I would highly recommend Wylie East self storage, great staff, very easy to work with only leaving because I have a new shop buy I will definitely keep getting my uhaul rentals there as needed. Thank you all again

Jennifer Murphy  |  Overall Experience 
Rating:
5.0

I tried to only rent one dozen blankets. For some reason we were charged for four dozen blankets. We didn’t use any blankets. We would very much appreciate being reimbursed for the cost of the blanket rental.

Trent Rickman 
Rating:
3.0

I was charged for an extra day & was never told that they would. I think they're ripping people off!

Sue Ella LEWIS 
Rating:
4.0

Drop off location small. Dropped off trailer in easiest location possible.

CHRISTOPHER JOSE AGUIRRE 
Rating:
5.0

Customer did not leave a comment.

John McCollum 
Rating:
5.0

Customer did not leave a comment.

Shannon Ogerly 
Rating:
2.0

Customer did not leave a comment.

JOHN HODGE 
Rating:
5.0

Customer did not leave a comment.

Bobbie Harris 
Rating:
5.0

Customer did not leave a comment.

Daniel Gansz 
Rating:
5.0

Customer did not leave a comment.

Charles Asante 
Rating:
5.0

The people were so friendly and they did not belittle me into buying insurance like the other Uhaul place I went to.

JOHNNY LARA 
Rating:
5.0

No improvement needed. Excellent experience.

SUSAN BERTOLINI 
Rating:
5.0

Easy and quick service Friendly staff

CHRISTIE STONE 
Rating:
5.0

Fast and friendly.

Martin Nelsen 
Rating:
5.0

This was the best experience I've ever had renting a Uhaul! She was very kind and helpful and they made the experience seemless and easy!

Amanda French 
Rating:
5.0

Excellent, very helpful at a time when needed most.

Mike Clampitt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy King 
Rating:
5.0

I've rented many storage units over the years. This one is the best I've come across.

Devin Pauly  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Doug wood 
Rating:
5.0

Mike was awesome there. Very nice and very helpful.

RENE LUCIO 
Rating:
5.0

keep on doing what you are doing

JAMES MAXWELL 
Rating:
5.0

Customer did not leave a comment.

MELBA DAVIS 
Rating:
4.0

Customer did not leave a comment.

John Scott 
Rating:
5.0

Mike was always responsive and friendly. Great facility!!

Tina Guerrero  |  Overall Experience 
Rating:
5.0

Nothing. They were all wonderful

KELLE STORY 
Rating:
5.0

Customer did not leave a comment.

Vincent Pagliaro 
Rating:
5.0

The staff was very helpful and friendly. I will definitely recommend them to anyone who needs a storage facility.

Vic Eggemeyer  |  Overall Experience 
Rating:
5.0

Thank you for allowing us to store our extra boxes this past year. Everything was well maintained.

Phil Norman  |  Overall Experience 
Rating:
5.0

I will recommend this facility and will not hesitate to use them again.

Roger Lawson  |  Overall Experience 
Rating:
5.0

Easy peasy.

CARTER LOUDIN  |  Overall Experience 
Rating:
5.0

Employees were very friendly and helpful. The owner actually helped me jump my car. Facility was convenient, well maintained, and had plenty of room to load and unload!

Larry Knutson  |  Overall Experience 
Rating:
5.0

Mike was great!

Kenneth Solis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steve Dobson  |  Overall Experience 
Rating:
5.0

Mike is super. Best storage unit I’ve ever used. I would recommend this place to anyone.

Darryll Jones  |  Overall Experience 
Rating:
4.0

good service

James Williams  |  Reservation 
Rating:
5.0

Leighann was very helpful and great! Very smooth moving in!

Kimberly Johnson  |  Reservation 
Rating:
5.0

The staff is incredible and very friendly. I would highly recommend this facility to anyone!

Daryle Good  |  Reservation 
Rating:
5.0

We cancelled the storage we did not utilize

arul thomas  |  Reservation 
Rating:
5.0

They go above and beyond to help move you in and make sure all is well afterward.

Renee Routly  |  Reservation 
Rating:
5.0

What a wonderful experience. Mike was the best, handling everything with a great personality! He gave me the extra mile and was a valuable service to my move!! Thanks Mike!!!!

Gerald Dyson  |  Reservation 
No reviews have been submitted for this location.

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