Comentarios del cliente para Wright Auto Repair
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de Wright Auto Repair
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Chloe S. en
The back where you load up your items wasn’t swept out when I had picked it up. No big deal. I just swept it out quick
JOE Y. en
In and out quickly
Karen R. en
Easy drop off
Maureen G. en
The hours for pick up did not match the hours that this location was open.
Megan S. en
Have the truck in the location requested. I had to go way out of my way to get the truck
Maureen H. en
Harley was accommodating and streamlined the rental process.
Richard J. en
When I dropped it off I asked if I needed to submit, turn in or sign something that I dropped off the trailer. I was told I needed to do nothing, but that I should receive an email later that I returned it. Never received an email and when we check the website we found out that the system moved our return to the next day since we did not return the trailer. We had to call Uhaul to clear it up. Obviously not a good experience.
Linda K. en
Harley did an excellent job of providing outstanding customer service. There were some problems with your customer service line and a rep there who canceled my reservation. Fortunately Harley was still on site after hours and able to straighten things out for me.
Michael B. en
My only concern is the hours of business. Just wish it held open longer and weekends. But, very great service.
Gregory H. en
Hard to find. However, the staff was very friendly.
Robert L. en
Staff was friendly & efficient.
Robert C. en
I just wanted to say the customer service was excellent. The operator was very helpful and accommodating. It was wonderful to be able to understand the person I was speaking to. Thank you!
Michael B. en
Hours of rental and be open on Sundays. I am very happy with the service I received.
Mike S. en
I was a bit disappointed with having to pick up the 25 ft truck at the Germantown location. I live about a mile from the Saukville location and had made a reservation there for the truck and had anticipated picking up the truck there. If someone had explained that I might have to pick up the truck at a different location when I made the reservation I would not have been disappointed.
Kent M. en
U-Haul trailer met our needs, no problem whatsoever.
joe C. en
Truck and service were great - I will be back ! Joe
RICK S. en
The truck worked and ran well. The interior of the cab had not been cleaned. The cup holders were full of brown crud and flakes of tobacco. looked like it had been used as a spitoon. Cleaned as best I could before returning. The fellow running the place was very helpful and friendly tho.
Marlayne R. en
after we returned U-haul truck the very same day we rented it … all day still receiving e-mails into the next day regarding where to return truck and reminding that we had to return the truck … what?? Does anyone do their job??? #FAIL!!!
Brandon B. en
Friendly people
Steve D. en
Good job helping unload trailer .thankyou
Adele K. en
I did not appreciate receiving an email immediately after electronically returning the trailer stating that I was being charged a cleaning fee. The trailer was returned clean, and this was very upsetting.
bruce S. en
Trailer smelled strongly of gas inside and floor was gritty/sandy. Would have been much better if that was not the case.
marvin w M. en
Nothing that I can see
Daniel S. en
The trailer had grass clippings and wood chips on the floor. I'm sure it was just an oversight since the other time I rented a trailer from here, I had no issues. The owner and his boys were very friendly and helpful. They hooked me up right away and even gave me tips for a better tow.
jim A. en
Great service again....as usual....!!
glenda E. en
Lower your rates for one way trip
jim A. en
Exactly what you did for me, give them prompt service !!
Eric S. en
Great service from initial contact and during checkout. Very accommodating on schedule. Equipment worked great.
walley B. en
Very nice people to work with.
Margaret O. en
Super nice and very helpful! would recommend this facility to others!!
troy W. en
The Germantown location was a last day change and was not convenient as it was further from my actual load than my 3 preferred locations. The additional time and stress (especially for my wife) started the move weekend off poorly. I also was not prepared for an unattended checkin and do not see that as a customer convenience or improvement - especially since the wind was whipping and I needed to fumble through a new system with cold slow moving fingers.I know that I was given a $50 credit - but that additional time/hassle/stress caused me more consternation than that and make it less likely that I will rent from UHaul moving forward.
Joseph R. en
Great
Daniel H. en
efficient and friendly