Customer did not leave a comment.
Vicki B
Customer Reviews for Worley Body Shop Woof Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Much nicer than pick up location.
Charley SNo complaints at all. The owner loaned me a hand truck when I moved my stuff out. Nice facility. Very nice.
HANANBA W | Overall ExperienceVery good
Pakorn PI didn’t catch the man’s name at this location but could not ask for better service. You need to give that guy a pat on the back. Very good representative of U-Haul.
David WThe door on our trailer was very hard to open and close. Perhaps check things like that to keethem working with ease
Tomas SThis guy was amazing. It was very easy. Happy to do business with him
ADRIANLISA RIt was perfection at its best!
Dev WThis was such an easy transaction, it made moving much easier.
Brandi MNothing keep up the good work
jonathon sYou are doing an excellent and efficient job. I'm understanding some customers are not returning Dolly's. This is disturbing. I hope you find a way to correct this problem. Good luck
Susan Gthe ratchet didn't work very well when tried to get it to loosen to get car off. took a bit. and never received the deposit back after the return of the equipment. but it was needed so I''m glad it worked and we were able to get the vehicle to a shop
Lilly HGreat service!!
Armando Lto be allowed to go back to regular hours
Melet PGreat customer service!
Steven SDefinitely a great experience through the whole process.
RITA JReally helpful
Shirley Hvery nice
donna sIt was an ok thing to do for the first time. I DO NOT APPRECIATE FEELING CHEATED OUT OF 40 DOLLARS FOR GAS I PUT IN THE TANK. I WAS NOT REIMBURSED OR COMPENSATED IN ANYWAY LIKE IT WAS A GIFT....no... I am a grandmother helping out my family on a very low fixed income. I dont have 40 dollars to freely give a big company that has no issue taking people's money with no problem or compensation.
angie rNeed to have a better place to park the return
bill kWell we reserved a 26' truck and we're informed 2 days before my reservation I got a message saying that they couldn't fulfill my order. This made it more difficult for us to do what we needed to do. So I would say, have what you need for your customers if they make a reservation a month in advance!!!
GARY MThe man was so nice. He used a forklift to unload the washer and dryer out of the trailer, and then into the pickup. My husband has had surgery and not supposed to lift, and his 80 year old uncle shouldn’t either. Your employee went above and beyond.
marty sNot screw me on the pricing. I reserved online and it said it was going to be 228 with taxes and all. I was charged 355. Called uhaul and the representative was hateful. I will never use uhaul again
ChelseaKeaton RThe owner of this location was very helpful and easy to deal with.
Quanah HThe proprietor is always very polite and honest! We had no trouble at all in picking up the U-Haul or dropping it off.
DEANA HNo improvements needed.
TRENTON BVery knowledgeable Very helpful Understands what your saying
sandy gna
WILLIAM KU haul lady was fantastic...
DAVID CEverything was great i do recomend this to everybody
CHRISTINE mUnfortunately because uh ail could not provide the equipment that I reserved 10 days in advance this move COST ME $250 MORE than it should have. UHaul dropped the ball on this rental and cost this customer money and time.
RICHARD CThe man on duty was a pleasure to deal with. He was very up to date on the details of my rental, and did everything he could to take care of me. Well Done...
GEOFFREY BThis location was great. If only they had had a truck on location in the first place before I had to travel all over Oklahoma because ur dispatch department doesn't know what they are doing.
vickie dMichael was very friendly and professional. I was traveling cross country when my truck broke down. Michael met me at the store after hours and helped me (he did most of the work) load my vehicle on the transport and then made sure that I was in a secure location while I waited several hours for my fiancee to arrive with her truck. Excellent customer service!
JEFFERY JHave the truck at the location where it was reserved, I had to drive 82 miles out of my way to get truck. I also did not have all my accessorys,ie furniture dolly,blankets
KEVIN OIt was just a typical body shop. Although your site said it had 24 hr drop off when we contacted the location they said to just leave the keys in the uhaul if they were not open. NOT comfortable with that so we had to make special arrangements in our schedule to compensate for that.
Jeramie HThe only problem we had was that we had to drive 30 minutes from Vernon, Texas where we lived and had a U-Haul center to Quanah, Texas to pick up the truck. It was a slight inconvenience.
RAYMOND GI had a bad experenice at the Childress store. I had reserved a truck there and the day before I was suppose to pick it up I called and the guy said that he wasnt going to have a truck for me. Rusty Freeze area manager out of Quanna came to my rescue and found a truck and made my moving experience a great one. I will only use him as my contact from now on.
KEVIN FI was not told that just because I ordered a truck to be picked up in a certain town there was a very good chance that "I" would have to drive to another location to pick up the truck. I was not happy about having to do that at all even though I was given extra miles!!! I ordered the truck in Wichita Falls, Tx to be picked up in Childress, Tx but was informed the day before the scheduled pick up that I would need to pick the truck up in Quanah Tx. The Quanah site had nothing to do with this and he was exceptional!!!
RICKI L