Customer did not leave a comment.
Gary Knisley
Customer Reviews for Wooten Automotive And Towing LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Wooten’s made it extremely convenient to pick up and return the truck and had all the equipment in great shape that I needed to make our move successful! Thank you!
Caroline RussellClean, kind, and very helpful! They went above and beyond to make sure everything was good with the rental truck for our long-distance move! Best looking Uhaul I've ever seen!
Rebecca BaymanI did not receive the size truck I ordered. Thankfully, they had a smaller truck available. Although I called the day prior to confirm the rental/equipment (left a message), I recommend calling and talking with the location that your equipment is available.
Cortney PorterShould oil your ratchet on your car haulers that tighten down the car
Wade Wilhelmgreat transaction. much appreciated
SCOTT KUNKELJust were not prepared for us. Still friendly and a pleasure to deal with.
constance mannYour mobile check-in process is painstaking and long and I was there for several hours before I was able to pull away in a U-Haul
Jarvie PlotnerNothing at all because it was a quick professional process.
Dan BaileySuper friendly folks. Super easy drop off.
sarah shoopTruck had no cruise control!!! Very poor gas mileage for such a small truck.
Norman SeidersOnly thing I had an issue with that I couldn't get my truck through the self pickup cause I had slow service in the area.
Edward FindleyI love doing business at Wooten's auto. Very nice people. This is a very convient location .
ROGER EATONThe steering alignment on the U-haul truck that I rented is off. Seemed to be aligned at 11:00 o’clock instead of 12:00 o’clock. Made for a awkward drive.
ROGER EATONLittle expensive but Wooten’s service and Supoort where I rented from was excellent!
Matthew ShafferRental was easy and went well.
HAROLD LINGOGreat customer service.
Doug ZerkleTruck was a real dog
Shelley MayerThere was a key drop in the door. I returned the vehicle on Sunday before the first 24 hours was up and was charged an extra day of $40. No one was at the location at drop off. I took a photo of dropping the keys in the drop box.
Meredith Goldsmithcalled on short notice and equipment was ready when I got there.
Harold LingoMake it cheeper rent so much in a year get a discount
Craig BrownBecause the location was far from my home, it was not convenient. That is not their fault - and they can't do anything about that. However, when I went to pick up the equipment, I drove around the building twice, because I couldn't find the entrance. the girls at the "desk" were not veterans at U-Haul rentals. However, the owner of franchise was there, and he was not only friendly, informative, helpful, but also funny. Ultimately, this was a very good experience. Even if it wasn't very close to my home!
Barbara LurieWooten’s always taken good care of us.
Holly HessSpread out the rental equipment better, so that one location doesn’t have five of a needed item, having to drive past 20 dealers that have nothing for an hour+ to get what you need is a little disconcerting.
Tal Cooknice, clean, well maintained vehicle. made it a quick trip and got the moving trip done!
Bryan PineEverything was perfect!
Dustin MacyThe clerk was very helpful and friendly. Efficient as well.
timothy DeadyNothing. Excellent service.
Doug ZerklePeople were very nice and all equipment was very helpful.
Kenneth Herringnothing
John BakerJust out of he way
Mark or Linda Milhoan2 years ago, I rented a truck, the ac kept breaking down, this was in June, in Florida, the hottest month in 95°f weather. They said they would not charge me for that fuel. They did. Thanks for the broken truck and the miserable trip from Florida to Ohio. Your employees in Piqua said, You Don't Care. I guess they were right.
Charles GillisOverall positive experience.
RANDY GAMBILLThe associate at the front desk was very friendly and helpful. she went out of her way to help my mother-in-law and I during our rental process and we greatly appreciated all of her kindness and help she provided us. She was very kind and understanding.
Megan CLINEWe ordered a truck and it wasn't there. Due to time constraints we rented a trailer therefore moving took twice as long. The person at the pick up located was as accommodating as he could be, but no one bothered to contact us to let us know the truck would not be at this location. Very poor customer service!! Not at all happy with Uhaul.
Brian Funderburghjack stand needs to be put on front of trailer for hooking up and unhooking
david meyerSuper nice check out girl
Brian RoegnerThe owner was 15 minutes late. While he was very nice he was rather slow.
Michelle McCrackenFirst of all, the truck was not clean, the floors were dirty and there was a plastic bottle at least that I noticed for sure, there may have been even more trash. Second of all, we made sure to fill up the gas tank even slightly above where the line was before we took the truck yet we were charged for gas and they LIED about how much was in it. I have picture proof. Showing mileage and gas gauge.
Trevor Pickering