your website was the most difficult part of the job
mike B.
Customer Reviews for Woody's Marine & RV
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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It's easier for the person renting if the gas tank is full and of course would need to filled when returning.
RICHARD L.This has been the best location thus far in thunder bay. No complaints at all
Kia W.Friendly and helpful staff. highly recommend this location. Vehicle was clean and ready to go.
gary K.Make drop off to any location free of charge or atleast don't charge 2x the initial rental rate $50 wrong destination fee seems like a fair price $150 fee when the rental was $75 is absolutly obsered everyone I spoke to where amazing and it would have been perfect if the wrong destination fee wasn't so absolulty ridiculous
Joe M.The woman I dealt with was awesome! Highly recommend this place.
Jamie H.Cindy was amazing and very helpful. Was not happy that I needed to drive to a separate location to pick up equipment that I requested. For future rentals, if the customer has reserved equipment, have it in good working order and placed in the trailer.
MURRAY B.We had a bit of an issue with the lights on the first trailer, so it might be something that each day, the trailers are checked to make sure everything is working to avoid people having to wait and switch trailers. Also, it was a bit hard to return the trailer because the gate to the lot was closed, thankfully there was a smaller side entrance, but if someone had a smaller car than we had, they might have had trouble navigating it, since t was rather bummpy.
Katherine M.Always great service at this location!
Robert M.The friendliest, helpful service ever.
Monika K.Great service! Definitely using this location again!
Julie P.The wiring on this trailer was not working properly at all, definitely needs some maintenance!!
Cam D.Trailer worked well Was not happy that when I picked up trailer it was frozen into a pool of water. Couldn't lift the tongue or move the trailer. Had to tie a strap to it and break it loose. Receiver was frozen with ice and had to be chipped loose for hook up. Some help would have been appreciated. When someone books a rental in advance it should be ready to roll when the customer arrives.
Stuart C.Don't send the only auto transporter trailer in the whole city in for service the day before departure, without another one available. Or at least be prompt with the service/repairs the equipment needs. Usually customers are on a time schedule and when the equipment isn't available at the time of pick up, it becomes frustrating.
Alex M.They were very helpful, I was towing a vehicle from Thunder Bay Ont, to Fort Myers Florida. They insured that the trailer was available on time and in excellent condition.
Thomas L.All good. Thanks
Robert L.