Comentarios de los clientes para Woodys Automotive & Towing

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Woodys Automotive & Towing

Clasificación general:

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Fredrick V.
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El cliente no dejó un comentario.

Debra V.
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El cliente no dejó un comentario.

Larry O.
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El cliente no dejó un comentario.

beverly Z.
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El cliente no dejó un comentario.

STEPHEN F.
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El cliente no dejó un comentario.

patti C.
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El cliente no dejó un comentario.

Rhonda S.
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Nice trip.

travis R.
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El cliente no dejó un comentario.

Jerris M.
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El cliente no dejó un comentario.

Christopher J.
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once again you Uhaul website wasn't working

Janice L.
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El cliente no dejó un comentario.

julia M.
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The van was easy to drive and it was good to be sitting that high up for easy traffic views.

kyle I.
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El cliente no dejó un comentario.

Douglas B.
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El cliente no dejó un comentario.

Ron A.
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Very pleased with the service

Gregory C.
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El cliente no dejó un comentario.

lisa I.
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El cliente no dejó un comentario.

jim R.
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I really had a great experience with you guys liked the service everyone was so nice and kind to me my wife passed on and i appreciate what you did to help .

Irene J.
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lady at the desk helped me out when the miles was skewed, very helpful and nice.

Kevin W.
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El cliente no dejó un comentario.

Eli D.
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I lost my car keys and they happened to find them in the uhaul seat, and reached out and got ahold of me and let me know I forgot them. They then placed them where I could pick them up after hours. Very good customer service and would recommend them, and use them again.

Randy H.
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The uhaul trailer that I reserved was not at the designated location: Pacific Gas, Gardnerville, Nv. After arriving on time, was informed that the closest trailer was 112 miles in the opposite direction that I had to go to load the trailer for my move. I had to drive a total of 250 miles beyond originally planned thus preventing me from loading as planned. Not to mention the extra $90 in gas required for my truck. You owe me more than the rental cost. The eventual pickup place was great. I highly recommend Woody's in Hawthorne, Nv. The place that I intended to drop off: Neighborhood uhaul in Marina, Ca sucked. When I arrived there was a sign on the door stating that the staff would return more than an hour later. And this wasn't during lunch. So I drove to Monterey, Ca and the drop off there was great.

james N.
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El cliente no dejó un comentario.

Allen L.
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El cliente no dejó un comentario.

Christopher C.
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This location was great to deal with but dealing with Uhaul as an overall experience was very horriable. Uhaul had my first reservation cancelled a few days before pick up. I booked with them nearly 5 months out. Within those 5 months I called 3 times to confirm my reservation and everything was fine. When Uhaul cancelled my reservation they provided me with another location that was in another state. When I arrived to pick up the box truck in California they cancelled this location as well since I was 1 hour and 45 mins late. I called this location 2 hours before my scheduled pickup time to notify them that I would not be there by 2pm since I had to drive to another state to pick it up. They notified me that it was fine but it was not..... after all was said and done I was over charged for the rental on how many days were needed. So not happy!!!!

Tiece F.
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It was all good, will rent from here again

Marianna R.
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Woodys was great! Unfortunately I had to drive 2 hours to get the trailer because there was nothing in the Reno/Sparks area for a week, even after I made a reservation. It's my understanding the California isn't letting anything leave the state creating shortages.

Eric B.
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El cliente no dejó un comentario.

Natasha C.
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El cliente no dejó un comentario.

Carleigh W.
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I reserved a trailer well in advance. The day i reserved it i went to the U-Haul store who then redirected me to a different store. When asked why they didn't tell me this when making the reservation they just shrugged me off. I went to the correct store where i waited in line for 30 minutes. Once i spoke with an agent they informed me they did not have a trailer for me regardless of the reservation. No notice. No call. The agent in the store had a terrible attitude and made the entire frustrating situation way worse with his zero remorse attitude. I had to drive 3 hours away to get another trailer. Although they charged me very little i would've gladly paid more than my original price to not have to go through that experience. I would tell anyone not to go to that store ever. Couldn't feel more highly about not ever using U-Haul due to the terrible service and unreliability. So disappointed. U-Haul caused me so many problems due to their lack of capability to just have what they promise. Worst experience of my life.

Tiece F.
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El cliente no dejó un comentario.

GLENN C.
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This location has been very accommodating any time we need their service

Larry H.
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Be kind and courteous like the people work to us

james C.
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Very friendly and courteous staff Very knowledgeable in the handling of the equipment And its workings.

damon P.
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Superb customer service, opened up on a Saturday and helped us in an emergency. I highly recommend!

Jeff H.
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Drop off after hours, closed on Saturday, touched base Monday And all was good.

Tiece F.
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Over all went smooth, got what I needed moved and did not take to long in the office to get me under way, no improvements needed, thanks

Debbie J.
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Quick and easy.

Carole S.
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El cliente no dejó un comentario.

John T.
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El cliente no dejó un comentario.

John T.
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Lite on drop box

Lynda S.
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Excellent people and service

Edeyrose B.
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my sister and brother in law dove from san dieg to reno nv to help me move.The night before me move I was to pick up the 20 ft u haul and triailer I was told by the u haul on oddie in reno that my rentals were there.Well next morning when my famly arrivied u-haul tells me no trailer and we have to go to hawthrone nevada to get one.My household is in front of my apartment ready to load so my family had to drive clear to hawthrone to pick up eqiptment.And back to reno thats six hours of driving before the actuall move!!!!!!!!my sister just had cataract surgery the day before THIS WAS MORE THAN AN INCONVIENCE

Mercelita C.
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El cliente no dejó un comentario.

Michael L.
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El cliente no dejó un comentario.

KENNETH A.
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Having to back the rental truck down that long drive is probably not wise. Either have the truck facing out or provide a space to turn around.

david M.
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El cliente no dejó un comentario.

John B.
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It was not possible to rent blankets, hand-trucks or buy supplies at this location.

Genette T.
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El cliente no dejó un comentario.

randy R.
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Could have used a trailer in steed of a tow dollie

John T.
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El cliente no dejó un comentario.

robert R.
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El cliente no dejó un comentario.

andrew C.
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Service was excellent!

Scott W.
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El cliente no dejó un comentario.

donald H.
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El cliente no dejó un comentario.

REBA H.
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Simply dropped off truck, business was closed.

Barbara L.
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Nothing everything was great Thanks

GREGORY P.
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The guys were super helpful and friendly! Thank you

jay W.
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El cliente no dejó un comentario.

Paula S.
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El cliente no dejó un comentario.

VIKKI B.
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El cliente no dejó un comentario.

Phillip R.
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El cliente no dejó un comentario.

Phillip R.
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El cliente no dejó un comentario.

GARRY S.
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Very professional and very knowledgeable plus took little of time great people

John T.
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El cliente no dejó un comentario.

Ron S.
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Rented a 5x8 trailer from Carson City and returned it next day to Hawthorne. Returning the trailer was extremely easy. Facilities were less than inviting. Location has heavy smokers which is normally an automatic turn off but I had to return the trailer. Since they are the only game in town, you'll have to suck it up. Other than that, great experience all the way around.

Michael P.
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Second time I've done business with this location and I have no complaints.

TERESA G.
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Woody's went out of their way to be helpful and kind.

JAY G.
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They were very helpful and professional. I was in and out in no time, and I am very pleased.

Maukali D.
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This was way to far for a customer to drive when I places a request a month in advance. But because you people fucked up and gave me and my family the run around even after your rep gave this guy a Hugh discount to bring back the 26 foot box truck early so I can pick it up the next morning by 9. That facility in Carson City Nevada gave all my equipment away. Then in order for me to start my move I had to drive 2 hours out and 2 hours back just to pick up a truck. I should not have paid a dime for the inconvenience.

leonard L.
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El cliente no dejó un comentario.

Louise N.
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The overall experience was terrible

linda S.
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Drop off was not open on a Saturday. had to leave trailer on groung asked for a call back to make sure that they got the trailer never heard from them.

katherine M.
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El cliente no dejó un comentario.

Shawn H.
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Sadly, not all of the US is connected to the internet 24/7, so my truck wasn't ready and waiting for me since they didn't get the online check-in from U-Haul. They still got things ready for me within half an hour, and they were jovial, as were the company pets- who absolutely loved the attention!

Jody D.
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We've needed this in a pinch 2 times in one short month and anticipate several more. Always on short notice! They get us in a d get us out and are pleasant and professional. Just glad they are here for us for a large project we undertook. ~ THANKS Woody's!

Shannon N.
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Well considering I was called less than twenty four hours from my confirmed reservation pick up time and told I would have to make a six hour round trip journey across Nevada if I wanted a rental truck, I'd say I would never in a million years recommend U-Haul to any one!!!!! My complaint is not with the location I was duked into picking up from, it's U-Haul as a company.

JOSPH A.
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El cliente no dejó un comentario.

Curtis D.
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El cliente no dejó un comentario.

patty S.
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El cliente no dejó un comentario.

cherie H.
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The price for the rental was extremely high! Also, I was told I could NOT return the van to Reno which meant I had to drive it all the way back to Hawthorne and pay a lot of extra money to drive an EMPTY truck over 100 miles. I did not have the extra $150 to drive over 2 hours back to where I moved from! Plus, Hawthorne only had a 20 ft truck and I did NOT need a truck that big! I'm very unhappy with the inconvenience and cost. I'm going to have to rent another truck to finish moving and I don't think I will rent from your company again!

Peter O.
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We needed an auto hauler after a 4x4 failure. Very helpful and easy to work with, in case you're in central western Nevada. Small inventory, but they had what we needed.

Mike W.
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I made arrangements to pick up a car trailer in Bishop California. At the last minute to change location to Hawthorne Nevada. We had a drive250 extra miles to pick up the trailer. Not very happy

Patty B.
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We were able to drop the trailer off at this location after hours, which made turning in the equipment much easier for us. There was no one at the facility so we cannot comment on personnel. Everything went smoothly.

LINN M.
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Very helpful after late night breakdown of personal vehicle, tow to Hawthorn facility, and we had to rent vehicle to continue important and time sensitive trip.

BRENT K.
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El cliente no dejó un comentario.

TIMOTHY N.
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Broke down in the middle of nowhere. Tow driver Travis took us to Hawthorne, NV. He was helpful and wonderful in a very stressful situation. A tow all the way home (120 miles) was cost prohibitive. Travis is the one that suggested we tow it ourselves with a U-Haul & tow bar because it would be a lot cheaper. It saved us about $250.

jon S.
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El cliente no dejó un comentario.

Monique A.
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El cliente no dejó un comentario.

robin F.
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The place reeked of smoke, the office personnel is a little impatient, they do not carry any packing materials and the nearest location that does is an hour away.

George A.
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I had to disconnet the trailer myself. The technician just stayed inside and left me to disconnet the trailer myself.

Jay S.
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This auto transport is old and very rusty. Needs to be retired. It worked, but was worried that it would break down at anytime. TG it didn't.

JOHN H.
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Travis that helped me out was great.

JOHN B.
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El cliente no dejó un comentario.

Les H.
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El cliente no dejó un comentario.

Loan L.
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El cliente no dejó un comentario.

Casey S.
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FUCKING TERRIBLE. WAS LIED TO ABOUT A RESERVATION MADE 11 DAYS IN ADVANCE, THEN TOLD TO DRIVE 200 MILES TO "ANOTHER LOCATION" AT MY EXPENSE. CALLED, AND SPENT 3 HRS ON HOLD, TO BE HUNG UP ON 5 TIMES. SAVE YOUR MONEY AND FUCK UHAUL.

GENETTE T.
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El cliente no dejó un comentario.

LINDA G.
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location to Woody's if you don't know area, needs to improve off hwy 95

KENNETH M.
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El cliente no dejó un comentario.

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