Comentarios del cliente para Woodville Rental

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Woodville Rental

Grado total:

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Jason R. en

Grado:

Highly dissatisfied with equipment. Rental truck was used for marijuana transport by a previous renter now all my furniture, clothes,and everything I own reeks of marijuana.

Andrew L. en

Grado:

El cliente no dejó un comentario.

Joseph J. en

Grado:

I reserved a 20’ truck but was called a day ahead and was told that I would get a 26’ truck since a 20’ truck wasn’t available for the same price. That was fine but when I showed up, neither truck was available. Since I was paying for moving labor, this really put me in a bind so I took the only truck available which was a 15’ . This ended up costing me an additional $80 since it took additional truck loads to move everything. I feel that that I should be compensated either by a refund of $80 or the cost of the 15’ truck whichever is cheaper.

gabriela G. en

Grado:

El cliente no dejó un comentario.

dan F. en

Grado:

El cliente no dejó un comentario.

pat S. en

Grado:

Have equipment where the pickup request location is and not make them drive out of their way when you don't have the equipment available.

doug P. en

Grado:

Uhaul was not clean, the tires had very little tread left, yet we had like 900 miles to travel and hope. Not a good feeling. This location was not in my local town. I had to go pick up. They were helpful and friendly. The location was very crowded. It went well, but just felt like it was a flip of a coin if the tires would make it.

Daniel M. en

Grado:

I like the hinged doors on the 6x12 enclosed trailer better than the roll down gate. Even better would a a door that opened from a bottom hinge to form a ramp. A ramp is often seen on “toy” haulers in the RV industry, so would not require much engineering.

Kelly K. en

Grado:

El cliente no dejó un comentario.

mark S. en

Grado:

After a rather unfriendly experience with Casey at the Medford UHaul located at 2688 Crater Lake Hwy Unit 6, Medford, OR 97504. I was sent to see a hardworking man named Tim at the Rogue River U haul. Casey and the Medford Uhaul shoved a piece of paper in my face said sign this and then walked to my vehicle looked at the trailer and angrily said you can't have this rental item it's missing a part. In stark contrast, Tim at Rogue River took the time to hook up the rental item to my vehicle and explain some tips on how best to use the rental. Don't ever plan to revisit the Medford Uhaul and will not recommend them to anyone!!! On the other hand, would be willing to drive 30 minutes out of my way to go to the Rogue River U haul where they know how to properly treat their customers. Thank you, Tim, for restoring my faith in good customer service you deserve a raise!!!

John L. en

Grado:

I completed all required information online when I made the reservation but had to spend 15 min. at the counter when picking up to give them the exact same information. What is the point on online reservations if you have to redo them at the counter?

Deanne W. en

Grado:

El cliente no dejó un comentario.

Kerry S. en

Grado:

El cliente no dejó un comentario.

Russell P. en

Grado:

The Woodville employees were responsive, polite and professional. They helped us solve a problem that arose because of the faulty trailer hitch.

daniel B. en

Grado:

El cliente no dejó un comentario.

Sonia B. en

Grado:

El cliente no dejó un comentario.

Kimberly N. en

Grado:

This location was 20 miles from my house, the location where I made and prepaid my reservation was only 2.5 miles away and had the equipment onsite yet I was forced to go out of my way. I had to travel up the freeway to a different town to pick up a truck that was defective and had to wait for roadside assistance to swap it out for a different truck. I was then charged the 19 miles I drove on the defective truck... I am very angry.

Jennifer S. en

Grado:

I was promised an additional 50 miles cause of where I was moving to. This location would not honor this and was very rude to me.

Charles J. en

Grado:

El cliente no dejó un comentario.

Tina B. en

Grado:

El cliente no dejó un comentario.

Dan W. en

Grado:

Excellent customer service. Easy rental transaction.

grant L. en

Grado:

My local contract connected me to regional manager who is able to arrange the truck I wanted and have it at the location for me to pick up. I was picking it up on Mother’s Day and they arranged a special time so that everybody could be with mother and I could pick up the truck. Great guy.

Karin L. en

Grado:

Karin Drop off was bull crap. Charging more for gas when forced up a hill and twelve miles more is bull crap and the transmission not shifting properly and being stuck in third is dangerous and extremely poor service to allow an unsafe vehicle to be on the road. It cost more for gas and had to be driven slower to keep motor from blowing up. Rate it as a F------------ or worse if a lower grade is possible. You can honestly say, This was only a good experience because of being a very skilled and experienced truck driver. Tell them another 15 foot towing a car passed us twice doing easily 70 with no effort. After they charge all they intend on charging I will express my dissatisfaction on Yelp. Lowest rating and their truly lying service.

Tony H. en

Grado:

El cliente no dejó un comentario.

Tina B. en

Grado:

Not send them to send customers to two different locations to pick up truck and car trailer; especially when ordered 3 to 4 days in advance. Wasted two extra hours, that could have been spent loading truck.

Katherine S. en

Grado:

El cliente no dejó un comentario.

Dolores R. en

Grado:

El cliente no dejó un comentario.

Ronald J. en

Grado:

the man (Larry) at the rogue river site was great moved things around with another client to help me. cant say enough good things about him. I will return.

Walter C. en

Grado:

El cliente no dejó un comentario.

jesse B. en

Grado:

I always use Booth Street whenever I can for my U-Haul needs. I would love it if you would give them a pick-up truck.

kyle J. en

Grado:

They were closed when we went to take back the truck