Customer Reviews for Woodchucks
(Distribuidor de U-Haul del vecindario)

496 comentarios

1504 Boulder City Pkwy   Boulder City, NV 89005
(On The Hwy)

(702) 294-1241

Horarios de la ubicación

  • Lun. - vie.: 7 a. m. - 4 p. m.
  • Sáb. - dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(702) 294-1241

1504 Boulder City Pkwy
Boulder City, NV 89005
(On The Hwy)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 7 a. m. - 4 p. m.
  • Sáb. - dom.: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

SHERRYL KATHLEEN P. 
Clasificación:
5.0

Easy drop off - I was in and out in a few minutes. No issues at all !

Anthony B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Austin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS JAMES P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY C. 
Clasificación:
2.0

On this rental, the packing blankets provided to me were dirty, moist, and moldy. I was called during the move about changing my drop-off location and I told the gentlemen about the blankets. He apologized, changed my location, and I received a receipt for no balance due. Well, a few days ago I received a note that I owed $25 for cleaning fees. Since this was a very small move with a few boxes, I knew the cleaning was the blankets so I called/wrote about the dirty blankets and asked them to remove the charge. I never heard anything back and today I received a note stating $55 was charged to my credit card - $25 for the cleaning and $30 for late payment. I am very disappointed with UHaul and I hope you can fix this soonest.

CHRISTOPHER JAME N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dorothy O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vincent P. 
Clasificación:
4.0

El cliente no dejó un comentario.

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD LAWRENCE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

BERNICE MARIA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erica C. 
Clasificación:
3.0

The steering was very loose

PAMELA LEE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD LAWRENCE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

FREDERIC DOMINIQ D. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tony G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH CHARLES P. 
Clasificación:
5.0

Nothing!!! GREAT JOB!

Michael D. 
Clasificación:
2.0

The truck was dirty from the outside and when I asked the employee to clean the windshield he became unfriendly and grudgingly ff the bugs off the window.wiped. the windshield wiper were barely working which became a hazard on the trip when it rained all day. The truck's steering was off also

Sybille A. 
Clasificación:
4.0

Everything went great!

Kelly C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD LAWRENCE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTINA D R. 
Clasificación:
5.0

Very easy to rent, friendly and professional to pick up and drop off. Great people

ANDREA LEE M. 
Clasificación:
4.0

Nice, thorough, fast.

Todd Q. 
Clasificación:
5.0

Chris and Jasmine at Woodchuck's are fantastic, very helpful, courteous and great people in general.

Anthony M. 
Clasificación:
4.0

The wood in truck was not great and hard to tie down the furniture

Sherri K. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN FLOYD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Merrileen S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLISON MARY I. 
Clasificación:
3.0

Air bag suspension so you can adjust the quality of ride with light loads. The new 26 foot truck was a REAL buckboard!!

Lee R. 
Clasificación:
5.0

The service overall was good. What's disappointing is that this is the second time I rented from u-haul. In mid August 2020 you rented me the exact same 5x8 trailer for $160 plus tax and insurance.... this time around your markup was almost 4 times the amount at almost $700. We were shocked especially at this time when nation wide we are losing our jobs because if covid and living off of our limited unemployment benefits so every penny matters . We feel that u-haul is definitely taking advantage of the fact that we have no choice because those are no other companies like yours that rent trailers across the country and instead of helping Americans with this transition... you are hurting us . The definition of price gouging is according to Wikipedia is a term referring to when a seller increased services or commodities to a level much higher than is considered reasonable or fair . And is considered exploitative ... potentially to an unethical extent . We understand the this is a matter of supply and demand and to a reasonable extent ... we did expect to pay a little more but from $160 to almost $700 in a little more that a 3 month period is gut wrenching. Especially when we have no choice .... we lost our jobs . We had to move back home and we have to start over . We just expected better from a reputable company like yours .

Gamaliel M. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRISTINE RUTH G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly K. 
Clasificación:
5.0

Great friendly and easy to work with!

Blayne C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nichole S. 
Clasificación:
3.0

Rude people. Was not ready or clean. Equipment was old and did not work well.

Shaun C. 
Clasificación:
5.0

I would not refer the movers that were sent to me. They were an hour and a half late and I was not comfortable with their behavior. I would not use them again.

Sherri K. 
Clasificación:
4.0

Great service and very friendly.

Jeffrey M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly M. 
Clasificación:
4.0

Friendly staff. Had what i needed.

SCOTT H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sonya T. 
Clasificación:
5.0

Solid place to pick up your equipment. They were ready and waiting for me to come in. The service was fast and they knew what they were doing. I was a GM for y'all in Texas and it was like I was at a center with their professionalisms and their customer service. I would recommend this location over a center. It was a 5 star experience. Gracias

Brian H. 
Clasificación:
4.0

El cliente no dejó un comentario.

JONATHAN C. 
Clasificación:
5.0

Great social distancing!! Very well thought out and felt very safe and welcomed. All employees were wearing a mask.

DAVID MARVIN K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cindy C. 
Clasificación:
2.0

We were not CV informed that the vehicle was at a remote location.

kelly G. 
Clasificación:
5.0

Nothing. Everything met expectations.

linda S. 
Clasificación:
5.0

VERY NICE PEOPLE, RENTAL PROCESS WAS VERY SMOOTH..

ANTHONY RANDELL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROLYN JEAN O. 
Clasificación:
5.0

Woodchucks was good. But I originally reserved with Craig Road, LV. They called me a couple days before pickup and said they didn't have one, so refered me to Rancho Street, LV for pickup. The morning I was suppose to pick up, Rancho called me and said they didn't have one. Fortunately, one was found in Boulder City (Woodchucks) which averted a financial disaster for me. Not too happy with having to drive 30 extra miles one-way to pick up the trailer. People need better insurances that the RESERVED trailer is available when they are suppose to pick up. As for Woodchucks, they did great job and got me on the road.

Jack L. 
Clasificación:
1.0

No packing supplies visible have to ask for them. Did not know that metal bars for wardrobe boxes came separate. Did not care that tires on Trailer were serviceable ( tread down to wear bar and dry rotting between treads)

Michael C. 
Clasificación:
4.0

Professional and courteous service.

Greg S. 
Clasificación:
3.0

Wasn't very clean

Cindy S. 
Clasificación:
5.0

Thank you for your efficient excellent service

Duncan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew C. 
Clasificación:
1.0

The whole process was a joke from the beginning. I will never be renting from uhaul again and would like a call from a manager to discuss a refund.

Ashleigh O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mireille W. 
Clasificación:
5.0

The Gentleman was very helpful and made it really easy and convenient to drop off the truck.

Diego S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John D. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
4.0

El cliente no dejó un comentario.

chris P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory M. 
Clasificación:
5.0

Ok as is.

GEORGE M. 
Clasificación:
5.0

Outstanding customer service!

Lynn Y. 
Clasificación:
5.0

Extraordinario servicio al cliente

Ronald H. 
Clasificación:
3.0

The experience i had was ridiculous. I will never rent from Uhaul again. Inconvenient, expensive and annoying. Nothing personal about the employees, everyone I talked to was nice. It was the online crap and being transferred seven times to different locations until finally being charged for using a 16th of a tank and going 3 miles over the mileage allowed which is NOT ENOUGH, by the way. $160 later I'm left perturbed about the entire experience.

Christina C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janice M. 
Clasificación:
5.0

Educate the one in California City on what types of oil to use and what the light means in to check it out thoroughly before renting it out to the next customer so that the customer can feel comfortable while driving from one destination to the other

STACEY B. 
Clasificación:
5.0

Customer service is great.

Sandra L. 
Clasificación:
2.0

This location is directly off of a busy Parkway and there is no parking or trucks especially the truck with the trailer behind it. The gentleman that seem to be running it was very nice and helpful but I told him the story about my radiator cap and the overheating and there was absolutely no offer on his part to reimburse me for the money I had to spend on those items

tom T. 
Clasificación:
5.0

El cliente no dejó un comentario.

David L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian S. 
Clasificación:
5.0

Truck was full of cat hair and cat dander and I am allergic to it and it needed to have been vacuumed or cleaned on the inside! Someone in your central office named Rebecca was very much an advocate and tried doing the best she could! I commend her

Tommy B. 
Clasificación:
5.0

Great experience over all...

Nathan G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian S. 
Clasificación:
4.0

El cliente no dejó un comentario.

LINDA B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Alfred K. 
Clasificación:
5.0

Windows and mirrors were very dirty and could not see until cleaned. Otherwise all was great!! Always get good service here.

Patti-Ellen F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIGUEL R. 
Clasificación:
3.0

No one present - left it after hours.

gary M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard H. 
Clasificación:
5.0

We love Woodchucks! Always helpful and professional. We wouldn't go anywhere else!!!

Christine S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Christopher L. 
Clasificación:
1.0

Service was slow and they seemed like they didnt know what they were doing. I was in a hurry because uhaul messed up my reservation. I reserved a truck to pick up 8 am and when they called to confirm at 6 am! they had me down for a 12 pm pick up. They seemed like they didnt care the time was wrong and i had to drive almost 30 miles to pick up my truck. Then to have to wait 30 more min because the rude, inhospitable man at the counter couldnt care less about my service but tried to help the MAN behind me before helping me. They didnt pull the truck forward and didnt put the correct equipment in the truck. I had to go back in and ask for correct equipment. the truck was parked so close to another truck I had to get in the passenger side and scoot over. Wheels on appliance dolly were bad and made it hard to maneuver. Awful location!!!

Brandi P. 
Clasificación:
5.0

El cliente no dejó un comentario.

glade M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry H. 
Clasificación:
4.0

My reserved truck was not available and they went out of their way to provide a viable solution to fit my volume needs. The truck operated well and I arrived at my destination without incident.

Beverly W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rhonda B. 
Clasificación:
5.0

Chris was informative, polite and professional.

REBBECA R. 
Clasificación:
5.0

I was 20 mins. early and he kept apologizing to me for not having the truck ready and went right away to go get it. Very friendly.

patti F. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA B. 
Clasificación:
5.0

The man who took my trailer back in Boulder City was way more than accommodating and super nice

James S. 
Clasificación:
5.0

top notch friendly service! Thank you. mp

Michael P. 
No se han enviado comentarios para esta ubicación.

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