Very fast and efficient. Equipment is very clean and well maintained, would not hesitate to rent from this location again!
Kevin B
Customer Reviews for Woodbury Farm Feed and Power Equipment
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The need to to pick up an 8 foot cabinet came up at *am too complete a project and ready it for next day's work. I was able to drive down to Woodburyy Uhaul, order and pick up right sized vehicle and get the job down. Same day pick up and return. Kevin was helpful.
Dave SI was very pleased with the service provided by Woodbury Farm Feed and Power Equipment. I would not hesitate to recommend their U-Haul rental service.
Neal SQuick and easy!!
Linda BKevin was extremely helpful and welcoming. I have just moved to the area and will use this location going forward. Was an easy and excellent experience. Many thanks for all of the help!
Margaret KSuch a convenient location and service. My third time renting here!
Justin BApp is terrible. Employee at store not helpful.
Mark WKevin was very helpful polite and accommodating. He made our move simple. I would rather rent from him than any other dealer in the area. I was in and out less than 10 minutes to rent and the return took less than 5 minutes. Excellent!!!!
SANTO SThe back of the bed was full of sheet rock but it was a quick turn over, the store didn't have time to clean it between rentals the person before me should've cleaned their mess, otherwise great place to rent from..
Tina VThe extra fuel charge was bogus. I left the truck with almost 3/4 of a tank of fuel and it had to start between a half and 3/4. The person that rented me the truck was full of crap when he thought it was 7/8 of a tank, I will never rent another vehicle from this person ever again. He knows he’s a liar about the fuel and the $27 charge is totally crap. Couldn’t be more dissatisfied with the treatment I got from these people they they oughta learn how to run a business .
Eddie CI felt the gentlemen that helped me was a bit rude.
Jennifer BEverything was great. Thank you Kevin for immediately addressing a billing error. I have rented from them before and have always been pleased with the trucks, the service and the ease of the process.
Jean MLack of information
robert lEasy, efficient and friendly service by the owner. The entire process was seamless and easy. Will definitely use this location again for future truck rentals.
Kayvan INot a negative thing to say!
Loretta GImprove attitudes/ skills expectations of your partners. That are neither welcoming nor competent.
John KStreamline mobile pickup process. We began the check in process around 730am but did not depart until almost 745 - yet our return time was still 130 (not a full 6 hours of 145). Gathering alternate pickup names, emergency contact, and photo ids 1w hours before would greatly speed up the process.
Jaymee KWoodbury, CT is lucky to have this U-Haul location. The staff was VERY friendly and knowledgeable. The ease of use was amazing!
eric bIf it isn’t broke, don’t fix it!
Mark VA rear left turn light, inaccessible/not visible where it was parked, was broken. Noticed when we were loading at home. Otherwise a perfect experience. Thank you!
Christopher KOverall the customer service was great and communication was very clear. I was a little surprised how the fees and taxes added up so quickly, but overall the rental experience was professional and relatively easy. The truck was clean, had modern conveniences, and performed exactly as needed.
Joshua SLet them know it takes time to pick up your truck if you want to use the app. The app was very slow and froze. Took me 20min to get through it all. Have a check for the inside of cab while going through the process. The seat wouldn't recline and it was very annoying.
Jani RWould have preferred to do regular pickup but the location has varied hours so we were forced to do 24/7 app pickup which was a terrible experience.
Keenon SGreeted and treated respectfully as a customer. Very convenient location. Quickly in and quickly out for pick up and return. Thanks and much appreciated.
Michael FFrequent customer, never any problems, fast checkout, clean trucks.
GREGORY PLove renting from this location, convenient , staff very friendly! Always s positive experience.
GREGORY PWe’ve rented many times from this location, trucks clean reliable, great customer service. Would not hesitate to refer a friend or business associate.
GREGORY PAlways a positive experience, great customer service!
GREGORY PAs always, renting from the Woodbury Feed store is the best. Everyone is helpful, courteous, and kind: Like the world should be :) I know it's just a rented truck... but a friendly face makes all the difference when you're moving stuff.
Jenna DSuch a convenient location and helpful and friendly staff! Highly recommend
Judy CExcellent customer service.
Michael MCheck the brakes!
Bettina KFourth time renting here. Never any issues.
Gary HEasy and quick check in and local location. Positives - truck was in good shape and easy to drive and load. Negatives - age if the truck. Crank windows, no auto door lock, no blue tooth or cruise control. Also, the window fogged up and the defogger took a long time to kick in. Overall I'd use again.
Richard LAs above fix the rain dripping from above the cab. Tks David
david sThis is the third time using this location. Very professional. I will always go back for all my moving needs.
Pam AStaff was very helpful. They helped me with my reservation after I experienced difficulty with the website. When I picked up the trailer Steve was cheerful, professional, and had a wonderful sense of humor.
Greg HHard to improve on the exceptional experience & friendly customer service.The vehicle was exactly what I had ordered and it was clean and waiting for my arrival..which changed from my original arrival time and they were courteous and flexible and made it all possible..Its like stepping back in time when customer service was job 1...Thanks VERY much for another 5 star rental!
Paul LThe gentleman at the front counter was very kind and helped me out in a timely manner. The van was very clean and worked great. I only used it for an hour and a half and they charged me correctly. Will be using them again for sure. Support local business.
Joseph GFriendly customer service
Stephen Bgreat experience
George BSite pick up and staff clean efficient, friendly. Pleasant easy experience.
Heather MNOTHING , I had a great experience.
EDWARD JMake your system work so it’s quicker and more convenient to get in and out Also there is a lack Of consistency with U hauls pricing depending on where you rent it’s really a roll of the dice
Ralph AWindshield was cracked. Belt slipping going up hills. Took 35 minutes from the time I got there to pull out with the truck with only 1 person in front of me.
Clifford BNothing to improve. Great place to do business!!!
Brian WGreat customer service!
Cathlin SKevin gave us great service.
Bruce WVery efficient and professional service @ the rental location.
Jeffrey GVery convenient and efficient.
John Nwonderful experience
BRIAN FThey were not friendly or helpful. Over charged and refused to explain the additional charges. Trailer was missing tie down anchors in the rear of the trailer. Will never rent from this location again
Anthony VPerfect experience! The truck I rented was brand new and very clean - the whole process was easy, and friendly, and from what I saw, they had a large inventory of trucks and vans on site.HIGHLY recommend!
Jenna DVery convenient U-Haul location in Litchfield Co. I called at about 3:30 to inquire about a rental truck and by 4 o’clock I was in the truck. Easy and convenient reservation process.
renee kWoodbury Farm Feed and Power Equipment has always been my goto place to rent a UHaul. They are very friendly and provide clean, up-to-date rentals!
Steve LExcellent job.
Jonathan GQuick and easy. Staff was very helpful and had answers to all my questions. I will be renting from this location again in the future!
Sean LHave smaller box trucks available at this location.
MICHAEL C