Customer Reviews for Woodbury Farm Feed and Power Equipment
(U-Haul Neighborhood Dealer)

806 reviews

47 Main St S   Woodbury, CT 06798

(203) 586-4132

Office Hours

  • Mon-Fri: 8:30 am–5:30 pm
  • Sat: 9 am–4 pm
  • Sun: 10 am–2 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 4/7/2024: Closed
  • 4/14/2024: Closed
  • 4/21/2024: Closed
  • 4/28/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(203) 586-4132

47 Main St S
Woodbury, CT 06798

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–5:30 pm
  • Sat: 9 am–4 pm
  • Sun: 10 am–2 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 4/7/2024: Closed
  • 4/14/2024: Closed
  • 4/21/2024: Closed
  • 4/28/2024: Closed

Show All Hours

No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Quick and easy!!

Linda Barry 
Rating:
5.0

Customer did not leave a comment.

rory centanni 
Rating:
5.0

Customer did not leave a comment.

Douglas Christie 
Rating:
5.0

Kevin was extremely helpful and welcoming. I have just moved to the area and will use this location going forward. Was an easy and excellent experience. Many thanks for all of the help!

Margaret Kuntz 
Rating:
5.0

Such a convenient location and service. My third time renting here!

Justin Bette 
Rating:
2.0

App is terrible. Employee at store not helpful.

Mark Warshofsky 
Rating:
5.0

Kevin was very helpful polite and accommodating. He made our move simple. I would rather rent from him than any other dealer in the area. I was in and out less than 10 minutes to rent and the return took less than 5 minutes. Excellent!!!!

SANTO SAMPINO 
Rating:
5.0

Customer did not leave a comment.

Tom Burgess 
Rating:
4.0

The back of the bed was full of sheet rock but it was a quick turn over, the store didn't have time to clean it between rentals the person before me should've cleaned their mess, otherwise great place to rent from..

Tina Vaccaro 
Rating:
1.0

The extra fuel charge was bogus. I left the truck with almost 3/4 of a tank of fuel and it had to start between a half and 3/4. The person that rented me the truck was full of crap when he thought it was 7/8 of a tank, I will never rent another vehicle from this person ever again. He knows he’s a liar about the fuel and the $27 charge is totally crap. Couldn’t be more dissatisfied with the treatment I got from these people they they oughta learn how to run a business .

Eddie Castellan 
Rating:
4.0

Customer did not leave a comment.

John Kelly 
Rating:
2.0

I felt the gentlemen that helped me was a bit rude.

Jennifer Burwin 
Rating:
5.0

Customer did not leave a comment.

tammy spakowski 
Rating:
5.0

Everything was great. Thank you Kevin for immediately addressing a billing error. I have rented from them before and have always been pleased with the trucks, the service and the ease of the process.

Jean McGavin 
Rating:
1.0

Lack of information

robert lawson 
Rating:
5.0

Easy, efficient and friendly service by the owner. The entire process was seamless and easy. Will definitely use this location again for future truck rentals.

Kayvan Izadpanah 
Rating:
5.0

Not a negative thing to say!

Loretta Gillotti 
Rating:
3.0

Improve attitudes/ skills expectations of your partners. That are neither welcoming nor competent.

John Kelly 
Rating:
5.0

Customer did not leave a comment.

TRACEY ALLEN 
Rating:
5.0

Customer did not leave a comment.

Daniel Knowles 
Rating:
4.0

Customer did not leave a comment.

Gary Seaborn 
Rating:
5.0

Customer did not leave a comment.

Deanna Carten 
Rating:
5.0

Customer did not leave a comment.

LORETTA GILLOTTI 
Rating:
5.0

Streamline mobile pickup process. We began the check in process around 730am but did not depart until almost 745 - yet our return time was still 130 (not a full 6 hours of 145). Gathering alternate pickup names, emergency contact, and photo ids 1w hours before would greatly speed up the process.

Jaymee Krauchick 
Rating:
5.0

Woodbury, CT is lucky to have this U-Haul location. The staff was VERY friendly and knowledgeable. The ease of use was amazing!

eric buban 
Rating:
4.0

Customer did not leave a comment.

Yvonne Bregman 
Rating:
4.0

Customer did not leave a comment.

Lisa Sylverne 
Rating:
5.0

Customer did not leave a comment.

Douglas Christie 
Rating:
5.0

If it isn’t broke, don’t fix it!

Mark Vaghi 
Rating:
5.0

Customer did not leave a comment.

Timothy Sheets 
Rating:
5.0

A rear left turn light, inaccessible/not visible where it was parked, was broken. Noticed when we were loading at home. Otherwise a perfect experience. Thank you!

Christopher King 
Rating:
5.0

Overall the customer service was great and communication was very clear. I was a little surprised how the fees and taxes added up so quickly, but overall the rental experience was professional and relatively easy. The truck was clean, had modern conveniences, and performed exactly as needed.

Joshua Szwed 
Rating:
3.0

Let them know it takes time to pick up your truck if you want to use the app. The app was very slow and froze. Took me 20min to get through it all. Have a check for the inside of cab while going through the process. The seat wouldn't recline and it was very annoying.

Jani Reeder 
Rating:
4.0

Would have preferred to do regular pickup but the location has varied hours so we were forced to do 24/7 app pickup which was a terrible experience.

Keenon Snell 
Rating:
5.0

Customer did not leave a comment.

Stephen Norris 
Rating:
5.0

Greeted and treated respectfully as a customer. Very convenient location. Quickly in and quickly out for pick up and return. Thanks and much appreciated.

Michael Falaguerra 
Rating:
5.0

Customer did not leave a comment.

Jeff Grasso 
Rating:
5.0

Frequent customer, never any problems, fast checkout, clean trucks.

GREGORY PECK 
Rating:
5.0

Love renting from this location, convenient , staff very friendly! Always s positive experience.

GREGORY PECK 
Rating:
5.0

We’ve rented many times from this location, trucks clean reliable, great customer service. Would not hesitate to refer a friend or business associate.

GREGORY PECK 
Rating:
5.0

Always a positive experience, great customer service!

GREGORY PECK 
Rating:
5.0

As always, renting from the Woodbury Feed store is the best. Everyone is helpful, courteous, and kind: Like the world should be :) I know it's just a rented truck... but a friendly face makes all the difference when you're moving stuff.

Jenna DeAngeles 
Rating:
5.0

Such a convenient location and helpful and friendly staff! Highly recommend

Judy Carr 
Rating:
5.0

Excellent customer service.

Michael McGowan 
Rating:
5.0

Check the brakes!

Bettina Krainin 
Rating:
5.0

Fourth time renting here. Never any issues.

Gary Hemmingstad 
Rating:
4.0

Easy and quick check in and local location. Positives - truck was in good shape and easy to drive and load. Negatives - age if the truck. Crank windows, no auto door lock, no blue tooth or cruise control. Also, the window fogged up and the defogger took a long time to kick in. Overall I'd use again.

Richard Lynch 
Rating:
5.0

Customer did not leave a comment.

robert didato 
Rating:
4.0

As above fix the rain dripping from above the cab. Tks David

david snieckus 
Rating:
5.0

This is the third time using this location. Very professional. I will always go back for all my moving needs.

Pam Adams 
Rating:
5.0

Staff was very helpful. They helped me with my reservation after I experienced difficulty with the website. When I picked up the trailer Steve was cheerful, professional, and had a wonderful sense of humor.

Greg Holmes 
Rating:
5.0

Hard to improve on the exceptional experience & friendly customer service.The vehicle was exactly what I had ordered and it was clean and waiting for my arrival..which changed from my original arrival time and they were courteous and flexible and made it all possible..Its like stepping back in time when customer service was job 1...Thanks VERY much for another 5 star rental!

Paul Largay 
Rating:
5.0

Customer did not leave a comment.

Helen Hickey 
Rating:
5.0

Customer did not leave a comment.

Douglas Christie 
Rating:
5.0

Customer did not leave a comment.

Douglas Christie 
Rating:
5.0

The gentleman at the front counter was very kind and helped me out in a timely manner. The van was very clean and worked great. I only used it for an hour and a half and they charged me correctly. Will be using them again for sure. Support local business.

Joseph Gicker 
Rating:
5.0

Customer did not leave a comment.

jack rosenberg 
Rating:
5.0

Friendly customer service

Stephen Bryant 
Rating:
5.0

Customer did not leave a comment.

Douglas Christie 
Rating:
5.0

great experience

George Bachman 
Rating:
5.0

Site pick up and staff clean efficient, friendly. Pleasant easy experience.

Heather Middlebrook 
Rating:
5.0

NOTHING , I had a great experience.

EDWARD Jankowski jr 
Rating:
5.0

Customer did not leave a comment.

Chris Ryder 
Rating:
3.0

Make your system work so it’s quicker and more convenient to get in and out Also there is a lack Of consistency with U hauls pricing depending on where you rent it’s really a roll of the dice

Ralph Arbitelle 
Rating:
3.0

Windshield was cracked. Belt slipping going up hills. Took 35 minutes from the time I got there to pull out with the truck with only 1 person in front of me.

Clifford Bates 
Rating:
5.0

Customer did not leave a comment.

Dawyn Alter 
Rating:
5.0

Nothing to improve. Great place to do business!!!

Brian Wright 
Rating:
3.0

Customer did not leave a comment.

Joseph Hook 
Rating:
5.0

Customer did not leave a comment.

Brian Luddy 
Rating:
5.0

Customer did not leave a comment.

Cynthia Halas 
Rating:
5.0

Great customer service!

Cathlin Sutton 
Rating:
4.0

Kevin gave us great service.

Bruce Weinstein 
Rating:
5.0

Very efficient and professional service @ the rental location.

Jeffrey Grasso 
Rating:
5.0

Very convenient and efficient.

John Novak 
Rating:
5.0

wonderful experience

BRIAN FLOOD 
Rating:
5.0

Customer did not leave a comment.

Zaritma Minaya 
Rating:
5.0

Customer did not leave a comment.

Karen Waterman 
Rating:
3.0

Customer did not leave a comment.

Bruce Weinstein 
Rating:
1.0

They were not friendly or helpful. Over charged and refused to explain the additional charges. Trailer was missing tie down anchors in the rear of the trailer. Will never rent from this location again

Anthony Vinca 
Rating:
4.0

Customer did not leave a comment.

Lindsey Luszczak 
Rating:
4.0

Customer did not leave a comment.

STEVEN MCGOVERN 
Rating:
5.0

Perfect experience! The truck I rented was brand new and very clean - the whole process was easy, and friendly, and from what I saw, they had a large inventory of trucks and vans on site.HIGHLY recommend!

Jenna DeAngeles 
Rating:
4.0

Very convenient U-Haul location in Litchfield Co. I called at about 3:30 to inquire about a rental truck and by 4 o’clock I was in the truck. Easy and convenient reservation process.

renee kehinde 
Rating:
5.0

Customer did not leave a comment.

Tracy Evans 
Rating:
5.0

Customer did not leave a comment.

Douglas Christie 
Rating:
5.0

Woodbury Farm Feed and Power Equipment has always been my goto place to rent a UHaul. They are very friendly and provide clean, up-to-date rentals!

Steve Lerner 
Rating:
5.0

Customer did not leave a comment.

Clive Milton 
Rating:
5.0

Customer did not leave a comment.

Alan Pero 
Rating:
5.0

Customer did not leave a comment.

Peter Lentz 
Rating:
5.0

Customer did not leave a comment.

Chris Satawa 
Rating:
5.0

Excellent job.

Jonathan Guenthner 
Rating:
5.0

Quick and easy. Staff was very helpful and had answers to all my questions. I will be renting from this location again in the future!

Sean Llewellyn 
Rating:
5.0

Customer did not leave a comment.

Michael Helfer 
Rating:
5.0

Customer did not leave a comment.

Sam Dick 
Rating:
4.0

Have smaller box trucks available at this location.

MICHAEL CARBONNEAU 
Rating:
3.0

This was the most frustrating process ever! Take the Uhaul app & shove it. All the questions I was asked at pick up should have been asked when I made the reservation! Get your shit together!

Gina Jacobs 
Rating:
3.0

The online check-in and return are a huge hassle. Taking pictures and uploading time consuming and troublesome. Had to take picture of license 4x even though I did the extensive pre check-in from home. Also need to make 24 hr processing more clear. I wanted to pick up at 8am and return 8am the next day and system only lets me book for hours when store is open even though box with key is available 24/7.

Salvatore Sorce 
Rating:
5.0

Everything went smooth.

LOUIS SHERMAN 
Rating:
5.0

Customer did not leave a comment.

Joseph Arsenault 
Rating:
5.0

Equipment was super clean and well maintained.

Joseph Arsenault 
No reviews have been submitted for this location.

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