Customer Reviews for Wolf Bay Storage N
(U-Haul Neighborhood Dealer)

113 reviews

20121 Baldwin Beach Express   Robertsdale, AL 36567

(251) 213-2072

Office Hours

  • Mon-Fri: 9 am–3 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(251) 213-2072

20121 Baldwin Beach Express
Robertsdale, AL 36567

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–3 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Worked Great it was perfect !

Jason Allen 
Rating:
5.0

Thanks so very much for getting us in to store are things when we needed a storage facility.. we had used your facility. several years ago y’all are the best ‼️

Trudy Points  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ryland Murden  |  Overall Experience 
Rating:
4.0

Everything was exactly as it should have been. They were fast and courteous in all phases. Great pickup and drop off. I always use U-Haul when I need a truck.

Roger Davis 
Rating:
5.0

The drop off location Was very helpful period they unhook the trailer for me in the front door and process. My bill and I did not have to do anything else. I would recommend them.

FRANK GENTRY 
Rating:
5.0

Customer did not leave a comment.

Melissa Dubej 
Rating:
5.0

Customer did not leave a comment.

David Cole 
Rating:
5.0

Thank you.

VERNON EDINGTON 
Rating:
4.0

No wifi access or cell coverage made the online process difficult

Jeffrey Bynum 
Rating:
5.0

Customer did not leave a comment.

Russle Smith 
Rating:
5.0

Great experience! The drop off was easy & the staff was helpful.

Chad Nordhoff 
Rating:
5.0

Customer did not leave a comment.

ELINOR THOMAS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Keith Manning 
Rating:
5.0

I was in and out in 5 minutes. After a long drive and unloading it was a great pleasure

Paul Robinson 
Rating:
4.0

Customer did not leave a comment.

DALE FRANKLIN  |  Overall Experience 
Rating:
5.0

Great experience. Nice clean trailer to make my move . Great staff to work with. Thanks

William Saxon 
Rating:
5.0

Customer did not leave a comment.

timothy burleson 
Rating:
4.0

Customer did not leave a comment.

Luther Burgin 
Rating:
5.0

Easy in and out. Plenty of room to maneuver.

Shawn Guenther 
Rating:
5.0

Customer did not leave a comment.

Rachelle Creel 
Rating:
5.0

Very kind and thoughtful during the flood and then Hurricane Sally.. Thank y’all again

KATE TAYLOR  |  Overall Experience 
Rating:
5.0

Easy drop off on a Sunday.

Joyce Snow 
Rating:
4.0

Everything was good. Thanks

William Saxon 
Rating:
5.0

Customer did not leave a comment.

Rich Seals 
Rating:
5.0

You guys were great. I will be back when I need storage space again.

TIM HOGAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jenelle Harris 
Rating:
5.0

Igreat customer service

Minita Lakatos 
Rating:
3.0

Customer did not leave a comment.

David Gandy 
Rating:
5.0

Customer did not leave a comment.

Glenn Taylor 
Rating:
5.0

Customer did not leave a comment.

Hugh DeWitt  |  Overall Experience 
Rating:
5.0

It was great, no improvement needed.

William Saxon 
Rating:
3.0

Make easier check- in

Christina Johnson 
Rating:
5.0

Not one thing

William Saxon 
Rating:
5.0

Customer did not leave a comment.

Dale and Carol Kenning  |  Overall Experience 
Rating:
5.0

Very professional staff. Kindness goes a long way in these times we are in. They provided top notch service for us. Never had a problem in the 15 years we rented from them. A+++

CAROLINE DIANE DAVIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Glenn Taylor 
Rating:
5.0

ALL WAS GREAT!!!!

James Swinney 
Rating:
3.0

Customer did not leave a comment.

Khemraj Lachhman 
Rating:
4.0

This was just the drop off hoping my deposit will go back as well as being refunded for the dolley thanks

Aaliyah Abdullah 
Rating:
5.0

Customer did not leave a comment.

Tony Wilkinson 
Rating:
4.0

Customer did not leave a comment.

tracy summerville 
Rating:
5.0

Customer did not leave a comment.

Greg Baker 
Rating:
5.0

Great service and friendly staff

William Saxon 
Rating:
5.0

Customer did not leave a comment.

William Saxon 
Rating:
5.0

Customer did not leave a comment.

RICHARD PYRON  |  Overall Experience 
Rating:
5.0

Everything was fine.

HENRY KAISER 
Rating:
5.0

Customer did not leave a comment.

David Palmer 
Rating:
5.0

Customer did not leave a comment.

JEREMY STRICKLER 
Rating:
4.0

None

Taylor Austin 
Rating:
5.0

Send a confirmation of return

Mike Chamblee 
Rating:
5.0

Customer did not leave a comment.

Haden Holley 
Rating:
5.0

Customer did not leave a comment.

John Childress 
Rating:
5.0

Customer did not leave a comment.

Kevin Becky Ruland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL BRAYMAN 
Rating:
5.0

So very pleased with wolf bay storage. It was economical and professional. I have spoken very favorably to my friends about my experience with them.

Daryl Schweitzer  |  Overall Experience 
Rating:
5.0

He answered all of my questions and was at the business and answered the phone each time I called. This made my mind up to use this location!

Brenda Hartzell 
Rating:
5.0

It was a very good experience Thank you

kay Robertson 
Rating:
5.0

Effecient and fast, an easy drop off!

lauren dorging 
Rating:
5.0

Nothing

Scott Wright 
Rating:
5.0

Customer did not leave a comment.

JERRY WAITS 
Rating:
5.0

Customer did not leave a comment.

Tim Courtright 
Rating:
5.0

Gentleman was out to assist me before I could get out of my car. Was friendly and quickly unhooked the trailer and I was finished checking the equipment it and on my way in less than 5 minutes.

Marcella Curry 
Rating:
5.0

Drop off was fast and efficient

Herbert Brown 
Rating:
5.0

Customer did not leave a comment.

Jerry Webb 
Rating:
5.0

Very friendly and helpful environment.

FERNADO LOPEZ 
Rating:
5.0

Rental experience was terrific!

Teresa Wilkinson 
Rating:
5.0

I have had my boat at Wolf Bay for about ten years. During this time I have been very pleased with the service, price and security of the facility, I really liked the ability to flush my motor there, I highly recommend Wolf Bay storage. The reason my boat is not there is that I sold my boat and mover from the area. thanks WBS.

RANDLE BRENDA CASSADY  |  Overall Experience 
Rating:
5.0

Nothing

William Saxon 
Rating:
3.0

Customer did not leave a comment.

Forrest Borre 
Rating:
5.0

Really wanted to stay but needed a larger unit. Thank you for such a secure and clean location for my prized possessions.

MIRIAM SHULTZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ron Bringle 
Rating:
5.0

Very nice manager who knows her job.

Thomas Moo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Lanciotti  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darren Jones 
Rating:
5.0

Great. Everything went good from trailer pick up to return, no problems. Will rent again.

William Saxon 
Rating:
5.0

I think you need a jack on the 6x12 trailer it was tough to raise to the car hitch when I took the trailer off. Other than that all great. Guy that helped me was friendly, quick and very helpful.

Barry Abbott 
Rating:
5.0

We moved our camper to a covered storage facility. We would have continued at your facility if it provided a covered area.

Rod Lueders  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

STEPHEN OLIVER 
Rating:
5.0

Customer did not leave a comment.

BEAU FERGUSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tracy Kruse  |  Overall Experience 
Rating:
5.0

David was very nice and helpful. Everything was excellent.

Jennifer Patterson 
Rating:
5.0

Customer did not leave a comment.

Colleen Vorwald 
Rating:
5.0

I have been storing my RV at Wolf Bay Storage for the past 4 plus years and have been extremely satisfied. Having sold my RV I no longer need their services but rest assure if I need any type of storage in the future I will go to Wolf Bay Storage.

LINDA BROKAW  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donna Frederick Holman  |  Overall Experience 
Rating:
5.0

I think that it was a very nice place when the mother was running the place about 7 years ago now that other family members have taken over it and have a new location I think they have become very greedy for more money since they think they have to meet hope that all the old customers pack their stuff and move out of their location to someone that really treats them like a person not just a place to put their stuff and take advantage of them by jacking the price up every 3 months

LEON DEWEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Bosarge  |  Overall Experience 
Rating:
5.0

Everything was great!

William Brown 
Rating:
4.0

Customer did not leave a comment.

ROBERT JAMES 
Rating:
5.0

Customer did not leave a comment.

Edmond Henson 
Rating:
5.0

This location did nothing wrong. My issued is with UHAUL. They advertised a free month of storage and this location would not honor UHAUL's advertised deal.

Mark Mackey 
Rating:
5.0

Keep up the excellent customer service thanks

GARY FORD 
Rating:
5.0

The Uhaul online return process did not work so I just dropped the keys in the return box.

Jonny Walton 
Rating:
5.0

Customer did not leave a comment.

Gary Craft 
Rating:
5.0

Customer did not leave a comment.

Noah Lloyd  |  Overall Experience 
Rating:
4.0

Thank you 😊

Crystal Bates 
Rating:
5.0

Very pleased.

Daniel Girard 
Rating:
4.0

Customer did not leave a comment.

Gary Neely 
Rating:
5.0

Customer did not leave a comment.

JAMES JOHNSON 
Rating:
5.0

Customer did not leave a comment.

Ashley Nichols 
Rating:
5.0

never had a problem.Good to work with.

Fred Francis  |  Overall Experience 
Rating:
5.0

Excellent service! Very helpful and friendly! (A+)

Ben Suthers  |  Overall Experience 
Rating:
5.0

This is the best storage facility I have ever used you can’t beat great Security

John Rogers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Phelps  |  Overall Experience 
Rating:
1.0

After making the reservation in line i was told two hours later the tell me there was a mix up they only have the biggest unit which would have doubled my price.

Cassandra Cushman  |  Reservation 
Rating:
5.0

Friendly helpful management. The facility served my storage requirements at an affordable rate.

LAWRENCE MICKWEE  |  Overall Experience 
Rating:
5.0

Most helpful staff,I have experienced in any business.Completely happy.

zdenek pechous  |  Overall Experience 
Rating:
5.0

Good job guys

JOHN DEBUSK  |  Overall Experience 
Rating:
5.0

Definitely recommend! Staff was very helpful and responsive!

Warren Adam  |  Overall Experience 
Rating:
5.0

Great customer service

GREG PARKER  |  Reservation 
Rating:
4.0

Everything was very professional. Thank you!

RONALD LUCE  |  Overall Experience 
Rating:
5.0

Due to some changes in our destination we did not move into facility. We will definitely call again if need arises.

Privacy Request  |  First Impressions 
Rating:
5.0

Was worried it would be too small. Turned out to be perfect. As usual service was spot on. Clean and ready for me to move in. Nice and air conditioned which made it easier. Highly recommend !

Privacy Request  |  First Impressions 
Rating:
5.0

Did not use but very friendly staff!

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

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