Customer did not leave a comment.
Eli N
Customer Reviews for Withee Tire LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Can't think of anything
Ron BSnow was built up all around the wheels. The trailer was stuck for 20 minutes, and nobody came to assist.
Robbie KRented car dolly. When I loaded vehicle on dolly noticed tire had a bulge in tire. I immediately notified location. When I returned dolly they mentioned uhaul rep was going to be at facility that day and he would decide if I get refunded. I expected refund. Never was refunded. I do not blame rental facility I blame uhaul apparently they wanted me to haul my vehicle with an unsafe dolly. I have been a uhaul customer for many years first problem I've ever had.
DOMINIC HConvenient and a good price
Douglas LUhaul snuck $40 extra into our bill for insurance that we did not elect to carry. Good job Uhaul; you ripped off a customer. Make it right.
Judy BIf the customer reserves the UHaul on a Sunday, please call him/her as soon as possible to make changes to the reservation. Do not wait.
Edgar PNothing , everything was great
ROB TWe made a reservation in eau claire, WI about month ago and confirmed at 48 hours before the pickup date. They then called about a day out and from they they informed us we had to relocate our pickup since they didn't have the equipment we reserved. We had us drive an hour to Withee. When we showed up they had rented out the tow dolly we reserved to someone else that morning and only had a 26 foot truck which was a severe difference between our original 15 footer. They only had a full auto tow trailer for our car which they offered in place. However the jack was broken so we were forced to manually remove the hitch and carry the broken pieces. The staff complained of inventory and logging problems to us to explain the situation and how they hadn't been trained. Overall an extremely frustrating situation and was not pleased with uhauls issues.
mariah hDidn’t have utility cart that I asked for week in advance
Julie WWe caught the person after they were supposed to be closed...stayed open to accommodate us....and got a reasonable price for the job needed....
sandra aThey were great!
Bruce MThe pre check in did not go through. Not the fault of the location looks like it is something I. There U-Haul system.
Stacey KThey didn't take the trailer off the name of person who rented it before me. They knew of the problem when I picked it up, told me they were going to correct it and didn't. It was a problem in Mankato at my drop off, and they lied to them when they spoke on the phone.
Robert RNone
Steven K