Comentarios del cliente para Wise Tire & Auto Center Inc

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Wise Tire & Auto Center Inc

Grado total:

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Todd R. en

Grado:

easy process of checking in and out using my phone. all turned out perfect

BRIANDA R. en

Grado:

El cliente no dejó un comentario.

Janice H. en

Grado:

El cliente no dejó un comentario.

Mark H. en

Grado:

Make sure that location follows U-Haul regulations like hooking up the trailer for the customer.

joe T. en

Grado:

The equipment that I reserved was not available. The customer rep at the location said they didn't have an appliance dolly, while the rep on the phone said they did and reserved it for me. Thankfully, the location had a utility dolly and rented that to me for the day. However, when I picked up the dolly, I was told I had to have it back by 1pm even though my reservation was until 6pm. Very disappointed with Uhaul's lack of organization and communication between reservation office and locations.

ed S. en

Grado:

Your after hours check out is a pain in the ass

SCOTT C. en

Grado:

vehicle as expected, no issues

Anne E. en

Grado:

Both online and in person dealings were easy, informative and courteous.

Keith N. en

Grado:

Hard to find at first, not a big sign but the large amount of trucks in the adjacent lot told me I was there.

Scott B. en

Grado:

Would be much easier if the truck started with a full tank of gas instead of having to refill to 7/16 of a tank.

Kenneth D. en

Grado:

The front right corner of moms attic leaked and destroyed some of the boxes in the vehicle. The truck needs to be checked for leaking areas. The brakes made quite a bit of noise when stopping.

mary H. en

Grado:

El cliente no dejó un comentario.

Crystal J. en

Grado:

El cliente no dejó un comentario.

Wilson S. en

Grado:

El cliente no dejó un comentario.

Ecoria W. en

Grado:

The day before my move, was redirect to a different location other than the one I reserved. Location was 22 miles away, which caused an additional 44 miles, no compensation or anything was given for the inconvenience.

Judy S. en

Grado:

I had no trouble returning vehicle, wish the pick up could have gone this good at the location i where picked it up.

Maureen M. en

Grado:

I am a 59yr old with rheumatoid arthritis... the staff offered no help placing the trailer in their parked ready for the next person lot or unhitching the trailer. It truly was self serve... no checking the trailer for damages etc. I was very very disappointed and dissatisfied.

RON W. en

Grado:

El cliente no dejó un comentario.

James S. en

Grado:

El cliente no dejó un comentario.

ROBERT S. en

Grado:

Speed up the registration process.

ANDREW C. en

Grado:

Wise Tire and auto overcharged for the use of furniture pads. The rental rate is $10 per 6 pads. We requested 12 pads and were charged $40.

john D. en

Grado:

El cliente no dejó un comentario.

JOE M. en

Grado:

El cliente no dejó un comentario.

Stephen N. en

Grado:

No problems. Great service at the drop-off

John S. en

Grado:

El cliente no dejó un comentario.

chris B. en

Grado:

El cliente no dejó un comentario.

Mark R. en

Grado:

Jo is very responsive and always on "the ball".

WILLIAM T. en

Grado:

El cliente no dejó un comentario.

Michael D. en

Grado:

Nothing, great job

Lawrence Y. en

Grado:

Awesome, efficient and organized

Kevin K. en

Grado:

Quick and easy

LEONARD Z. en

Grado:

Best customer sevice in town. Great experience.

Dana C. en

Grado:

El cliente no dejó un comentario.

TIMOTHY J. en

Grado:

El cliente no dejó un comentario.

Stephen A. en

Grado:

El cliente no dejó un comentario.

Stephen A. en

Grado:

El cliente no dejó un comentario.

lance A. en

Grado:

The auto transport tire blew out on the way to my destination. All the other tires were low on air and the engine was low in oil. The emergency road side service man had to add gals of oil to engine and to adjust air in multiple tires.. I my trip was delayed by 4 additional hours

Maureen M. en

Grado:

El cliente no dejó un comentario.

George B. en

Grado:

El cliente no dejó un comentario.

JOE D. en

Grado:

Great experience, thank you

Keisue M. en

Grado:

Great customer service

WILLIAM V. en

Grado:

El cliente no dejó un comentario.

JOE M. en

Grado:

All good

Phillip F. en

Grado:

Nothing at this time

David C. en

Grado:

El cliente no dejó un comentario.

Ricardo S. en

Grado:

Better service and help with the trailer hookup.

LAURA F. en

Grado:

The lady at the desk (can't remember her name), she was SUPER nice!!

Lorie V. en

Grado:

El cliente no dejó un comentario.

LISA K. en

Grado:

El cliente no dejó un comentario.

David C. en

Grado:

El cliente no dejó un comentario.

MELANIE M. en

Grado:

El cliente no dejó un comentario.

Ronald B. en

Grado:

El cliente no dejó un comentario.

carl C. en

Grado:

El cliente no dejó un comentario.

Mildreka P. en

Grado:

El cliente no dejó un comentario.

Dagmar N. en

Grado:

El cliente no dejó un comentario.

Brian W. en

Grado:

Should have just dropped off after hours so I didn't have to wait. Uhaul is a secondary operation to the actual business. Again, I like to use apps so I don't have to feel disappointed dealing with people.

bart C. en

Grado:

El cliente no dejó un comentario.

DANQUIS D. en

Grado:

The Hampton and Richmond locations couldn’t keep up with customer demands. They were all over the place with reserving equipment then canceling the reservation because the equipment wasn’t available. It’s was a chaotic experience over the course of 3 days. I’m happy it’s over and I’d personally never use uhaul again if I could avoid it. The Smithfield location was amazing and so patient. They were our saving grace in this whole mess

Christian L. en

Grado:

El cliente no dejó un comentario.

JACKIE C. en

Grado:

As this was my first experience renting a vehicle like this, I had a grw questions that Jo, the lady in the office, happily answered. I have done business with Mr. Wise in the past and have always been pleased with the custom service. This was no exception. Thank you

bob H. en

Grado:

El cliente no dejó un comentario.

James D. en

Grado:

El cliente no dejó un comentario.

kizzie H. en

Grado:

El cliente no dejó un comentario.

PATSY W. en

Grado:

Jo was wonderful to work with. Thank you for the professional service. Ms. Watson

IKE T. en

Grado:

Excellent Customer Service.

ALCATROUS J. en

Grado:

Everything was handled professionally by the staff, especially Jo. (female). She was very polite and my tow dolly was ready 1/2 hour after we called for it. We will definitely go back if we have other needs. Thank you.

Christopher O. en

Grado:

Right turn signal not working on van.

TIM S. en

Grado:

El cliente no dejó un comentario.

TREVER B. en

Grado:

Provide more trucks available for college weekend moving. Was really hard to find a truck.

Eugene M. en

Grado:

El cliente no dejó un comentario.

Ronald M. en

Grado:

El cliente no dejó un comentario.

Amanda S. en

Grado:

I desperately need someone to contact me back about my experience

Brian L. en

Grado:

El cliente no dejó un comentario.

Charles B. en

Grado:

Pleasant transaction. Will definitely use again..Truck was in very good condition as well as low mileage..Employees were very nice. UHaul has come a long way from years before when I rent.. Definitely recommend using.

Joseph S. en

Grado:

Very pleasant to deal with.

Richard P. en

Grado:

El cliente no dejó un comentario.

Garland L. en

Grado:

El cliente no dejó un comentario.

shaun J. en

Grado:

El cliente no dejó un comentario.

alfred S. en

Grado:

Been dealing with this facility for over over 10 years and have never been disappointed and if you knew me you would know that isn't easy.

Stephen A. en

Grado:

El cliente no dejó un comentario.

art H. en

Grado:

Return was very easy and fast.

Alonzo T. en

Grado:

Perfect customer service

DAVID W. en

Grado:

nothing service was great

Selena J. en

Grado:

Counter person very helpful

PAMELA C. en

Grado:

Ms. Joe, the clerk, was very attentive to my Uhaul needs for the second time in one month due to faulty equipment at my apartment. Thanks again.

Greg C. en

Grado:

El cliente no dejó un comentario.

ronnie E. en

Grado:

El cliente no dejó un comentario.

PHILIP T. en

Grado:

El cliente no dejó un comentario.

Achim Z. en

Grado:

El cliente no dejó un comentario.

STEVE B. en

Grado:

N/A

Robert M. en

Grado:

The muffler sounded like it needed some attention. No fault of the issuing personnel, they agreed.

LESTER W. en

Grado:

The staff was very friendly and professional with the rental transaction. I would recommend this location to others as well.

CHARLES M. en

Grado:

El cliente no dejó un comentario.

Michelle J. en

Grado:

Customer service was good, although they said they would check the mileage and gas tank level, but did not. I verified the information directly to be sure it matched.

Aaron W. en

Grado:

Check breaks!!!

Edward W. en

Grado:

Absolutely smooth drop as well

JIM F. en

Grado:

El cliente no dejó un comentario.

Ryan H. en

Grado:

El cliente no dejó un comentario.

ANTHONY D. en

Grado:

El cliente no dejó un comentario.

ARTHUR J. en

Grado:

Wasn't clean or inviting and at first site couldn't tell it was a U-Haul location.