Customer Reviews for Winters Storage
(U-Haul Neighborhood Dealer)

94 reviews

202 Roxboro Rd   Oxford, NC 27565

(919) 690-0378

Office Hours

  • Monday - Friday:
    10 am - 12 pm / 1 pm - 4 pm
  • Saturday:
    10 am–1 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(919) 690-0378

202 Roxboro Rd
Oxford, NC 27565

Services at this Location:

Office Hours

  • Monday - Friday:
    10 am - 12 pm / 1 pm - 4 pm
  • Saturday:
    10 am–1 pm
  • Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

First Class all the way. Very helpful.

ernest mallard 
Rating:
5.0

Customer did not leave a comment.

Mitch Mitchell 
Rating:
5.0

Everything was wonderful 👍🏽👍🏽

Albert Booker 
Rating:
5.0

The U-Haul app is terrible. It would hang, go dark, and be unresponsive. It made for a very frustrating experience.

Millard Taylor 
Rating:
5.0

Customer did not leave a comment.

Shakishu Eaton 
Rating:
5.0

Very efficient

Joseph Hardie 
Rating:
2.0

The app would not work for me but the lady at Winters finally helped me obtain the truck. HOWEVER< I was double charged at Winters and at Buffalo Junction. I called the uhaul number and that lady was no help

Lisa Scott 
Rating:
3.0

We had little interaction because we used the app to turn in our vehicle.

Tyler VanZandt 
Rating:
5.0

Unfortunately, I found the experience of renting and returning the U-Haul to be very frustrating and time consuming. I will not recommend U-Haul to anyone.

Lisa Bowen 
Rating:
3.0

The truck was filthy inside. I went into the storage facility and got wet paper towels and wet wipes and wiped down the entire inside of the truck. Something had been spilled in the cup holders and it was sticky and dirty. Uhaul should make sure their trucks are cleaned out before the next rental.

Brian Belicic 
Rating:
2.0

No help what so ever with the staff that was there. Had to go through all of these extra steps just to get the vehicle. Staff cannot process paperwork at this location which makes the process of getting the vehicle lengthy and aggravating.

Paris Wilson 
Rating:
4.0

Customer did not leave a comment.

ALEXANDER KIM 
Rating:
5.0

Customer did not leave a comment.

Briancah Speed 
Rating:
5.0

Customer did not leave a comment.

Ashley Gill 
Rating:
3.0

Customer did not leave a comment.

Emily Wyant 
Rating:
4.0

The verification process took forever but other than that no issues

Dwayne Briggs 
Rating:
5.0

Customer did not leave a comment.

Wayne Guess 
Rating:
4.0

Customer did not leave a comment.

Chea Hang 
Rating:
5.0

Nothing everything was PERFECT!!!!

Gail Moore 
Rating:
3.0

I needed shrink wrap and this location did not have it. This made my last minute packing unsuccessful. I would never expect a U-haul agency to be without shrink wrap.

Virginia Weaver 
Rating:
3.0

Employee at the location could not help at all with online rental. App froze up and I had difficulty unlocking the key box when provided the code. The check in process was way to time consuming and was frustrating.

Chelsea Smith 
Rating:
4.0

Electronic check in and return was a long process. Shorten the process would be better.

Timothy Colie 
Rating:
5.0

Customer did not leave a comment.

Justin Farris 
Rating:
2.0

Customer did not leave a comment.

Nitianndra Boyd 
Rating:
1.0

No body was there. We were told to return on line and the instructions were horrible. It was difficult and I was not happy. I called the uhaul assistant and they were less helpful. I finally got my son who lives in AZ to help me.

Barry Moore 
Rating:
5.0

Customer did not leave a comment.

staton taylor 
Rating:
5.0

Well because of the coronavirus it was kind of like a scavenger hunt to rent his truck but I kind of enjoyed it

Richard Sechler 
Rating:
5.0

Easy to rent ! Fair price!

Linwood Harris 
Rating:
5.0

Customer did not leave a comment.

Margaret Burt 
Rating:
4.0

Make sure to check miles and gas

wendy owens 
Rating:
5.0

Customer did not leave a comment.

joyce terry 
Rating:
5.0

Customer did not leave a comment.

Hector Ramos 
Rating:
2.0

No follow up at all from location after drop off.

Mark Averette 
Rating:
3.0

Customer did not leave a comment.

James Reed 
Rating:
5.0

a flawless drop off

Shane Cox 
Rating:
5.0

Customer did not leave a comment.

Wayne Mills 
Rating:
5.0

Customer did not leave a comment.

henry derr 
Rating:
5.0

Customer did not leave a comment.

John Ragland 
Rating:
5.0

Nothing in my opinion, staff was friendly and service was excellent. I would recommend them to others.

ricky brogden 
Rating:
3.0

Customer did not leave a comment.

Tommy Huff 
Rating:
3.0

When you make a reservation 2 months in advance to prepare for a college student move date, it is not a good business practice to call the customer one day ahead of the pickup time to advise them there is no trailer available. Why have a reservation system?

Larry Lee 
Rating:
5.0

Good Experience

Frank Strickland 
Rating:
3.0

Customer did not leave a comment.

Cassandra Hamilton 
Rating:
4.0

Customer did not leave a comment.

Christopher MICHELLI 
Rating:
3.0

Driver’s side front axle tire had no visible tread. Completely bald others were normal

Ronnie L. Whitt 
Rating:
5.0

Customer did not leave a comment.

Myca King 
Rating:
5.0

Customer did not leave a comment.

Shontrell Watson 
Rating:
5.0

The u-haul rep. ( Ed ) was extremely polite and professional.

PAUL VOLZ 
Rating:
5.0

Customer did not leave a comment.

Tyriek Taylor 
Rating:
3.0

This location needs new equipment and not givin the POS'S cause they in a small town. Employees were nice its the damn equipment. Don't use until they get new equipment!!!!!!!!

mary stec 
Rating:
5.0

Customer did not leave a comment.

Doreen Shells 
Rating:
3.0

It would be great if they had a $19.95 vehicle to rent!!!! GaleSanford

Gale Sanford 
Rating:
3.0

Customer did not leave a comment.

Brent Bedwell 
Rating:
5.0

Customer did not leave a comment.

Brent Bedwell 
Rating:
5.0

Customer did not leave a comment.

darryl smith 
Rating:
4.0

Customer did not leave a comment.

Amy Blackwell 
Rating:
5.0

Nothing at all very professional

Robert Alexander 
Rating:
5.0

Customer did not leave a comment.

George Tucker 
Rating:
5.0

Customer did not leave a comment.

Mark Meador 
Rating:
5.0

Customer did not leave a comment.

Michael Christensen 
Rating:
3.0

This location was great, but your uhaul.com website was very hard to work with, both for me when I made the reservation and for the person at Winters Storage. This was not the Winters' person's fault, it was the website.

Treadwell Davison 
Rating:
5.0

Customer did not leave a comment.

VASSIE MORGAN 
Rating:
1.0

Due to the problems I had I was given a $50 credit so my charges should had been $9.35 instead of $59.35. Please credit my card back the $50. Thank u.

Susan Cooper 
Rating:
3.0

The older lady working there couldn't have assisted at all if I had needed it. I was basically told to just back over near the fence and drop it off..

DOUGLAS MCFEE 
Rating:
5.0

It is pleasant to have people greet you when you enter. it may seem trivial. thanks you ladies

Jeanette Douglas 
Rating:
3.0

Customer did not leave a comment.

Rebecca Cantaffa 
Rating:
5.0

None that I can think of.

Teresa Henderson 
Rating:
5.0

Customer did not leave a comment.

Fred Yancey 
Rating:
5.0

Brenda was great I will use them anything

LINDA Strother 
Rating:
5.0

Customer did not leave a comment.

Johnny Taylor 
Rating:
5.0

Will be my local uhaul choice.

Donald Hite 
Rating:
3.0

Store hours indicated they open at 8:30 a.m. Had to wait 15 minutes before someone opened the business.

Timothy Parker 
Rating:
4.0

Customer did not leave a comment.

Danelle Hawley 
Rating:
2.0

Upon picking up our rental truck we were told we had until 5pm to drop the truck off due to bad weather on Sunday, causing delays in packing and driving. When we dropped off the truck we were told it was supposed to be back by 10:50 am and were charged for an extra day. I am very disappointed with this whole issue and we will not be using uhaul nor recommending them in the future.

Daniel Bennink 
Rating:
3.0

Customer did not leave a comment.

Edward Collier 
Rating:
4.0

Customer did not leave a comment.

Graham Sutherland 
Rating:
5.0

Customer did not leave a comment.

JAMES REED 
Rating:
3.0

Prices are ridiculous, Price for the truck was cheap, but then you all the outrageous other fees, $14.00 insurance,$10.00 for a dolly that supposed to come with truck. Had to replace gas in the truck, if you put $50.00, it will still be on a 1/4 of a tank. All together I paid $147.00 for a truck was $29.95 a day and I only kept it a day...: ((((((((

Mary Davis 
Rating:
4.0

Customer did not leave a comment.

Michael Terrence 
Rating:
5.0

Customer did not leave a comment.

Marcia Taft 
Rating:
3.0

Customer did not leave a comment.

LAKEISHA MARSH 
Rating:
4.0

Customer did not leave a comment.

Bradley Marshall 
Rating:
3.0

Limited selection but everything was clean and ready to go. Staff was very good and I would definitely use this location again.

Bradley Marshall 
Rating:
5.0

The computer program had problems accepting my credit card and the associate had to keep scanning it numerous times and go back into the program. This was not the associate's fault, but the program itself.

william wheeler 
Rating:
5.0

Customer did not leave a comment.

Jimmy Wrenn 
Rating:
5.0

Customer did not leave a comment.

James Currin 
Rating:
5.0

WONDERFUL PERSON VERY HELPFUL. I WILL DEFINITELY COME BACK OR RECOMMEND THIS LOCATION

Jefferey Parker 
Rating:
4.0

Customer did not leave a comment.

Michael Reynolds 
Rating:
5.0

Nothing. It was exactly what I needed.

Douglas Peters 
Rating:
4.0

Customer did not leave a comment.

Stephen Deck 
Rating:
5.0

My experience was good.

Herman Hawkins 
Rating:
4.0

no problems with pick up, use, or return

Douglas Whitt 
Rating:
4.0

Customer did not leave a comment.

Richard McWIlliams 
Rating:
4.0

Customer did not leave a comment.

jackie nelson 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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