Customer Reviews for Winters Auto & Sport Inc
(Distribuidor de U-Haul del vecindario)

699 comentarios

335 Fairview Ave A   Hudson, NY 12534
(Rt 9)

(518) 828-9371

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 4 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(518) 828-9371

335 Fairview Ave A
Hudson, NY 12534
(Rt 9)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 4 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Bill is terrific and makes it so easy to rent.

nancy P. 
Clasificación:
5.0

Manager at this Fairview Avenue Hudson NY location was absolutely fantastic - personable, professional, efficient, friendly, helpful, responsive - what more could you ask for from a UHaul experience! I'll definitely be returning to rent again from here - and highly recommend to anyone looking for a UH rental. 5 stars!!!! ⭐️ ⭐️⭐️⭐️⭐️

Charles W. 
Clasificación:
5.0

Bill provided great customer service. Whenever I need to rent a UHaul truck Winters is where I'll go.

george M. 
Clasificación:
2.0

The owner is very nice and I have no complaints about him personally. The location reeks of cigarette smoke horribly and the truck ashtray had all kinds of cigarette ash in it. That's pretty disgusting. The truck needs transmission work done. It's jerky on hills going down and struggles with high rpm on uphill travel.

LEISAHL S. 
Clasificación:
5.0

Great service no problems thank you uhaul.....from: freddie T

freddie T. 
Clasificación:
3.0

Read the feedback I gave when returning the truck. The truck was not clean. I want a refund for the cleaning fee. Also the drivers side door didn't close and seal properly and was very noisy on the highway etc not to mention felt dangerous. AND the transmission revved up really high at times and would get stuck for a bit before it clunked out of it and into gear. It was not ok. I relayed all of this including the dirty cab interior ie: used masks on floor and used tissues, sticky substance on seat belt and in cup holders. Also, used bottles in rear of truck that I did dispose of. Not impressed and I feel like the cost of truck plus mileage plus gas is outrageous for it not to be clean and fully functional. I expected a customer service agent to call me with my feedback when returning the truck. Love to hear from you guys and be discounted for the troubles related to this experience. ¡Gracias!

Chelsea S. 
Clasificación:
5.0

Your online experience to get the code to the lockbox did not work. It was unclear. I had a reservation but no option to pick up the truck. I was on hold 30 minutes with customer service to get the code for the lockbox.

Bridget D. 
Clasificación:
2.0

Van interior was dusty, smelled of smoke, inside windshield was streaked and the steering wheel was sticky. So, maybe an interior wipe down would be a nice touch.

Dean T. 
Clasificación:
3.0

Did a remote drop off via GPS

Christopher B. 
Clasificación:
4.0

Super easy in and out, the owner, Bill, what is friendly and accommodating. I will use this location again thank you

JOHN H. 
Clasificación:
5.0

Fix your horrible app. Some ideas: 1. Searches should return results that are relevant. 2. When searching for equipment, the user should be able to find both the equipment and the place that has the equipment. 3. Forms should allow for the sending of data, and not training users to re-write their own address several times. 4. When ordering, should be able to order. 5. When picking up, should be able to pick up without waiting on the phone for half an hour. 6. When returning, should be able to return without having to wait on the phone for 20 minutes just to be offered a callback in 40 minutes, that, when called back, hey a message to hold another 49 minutes. Fix the damn app!

jillian H. 
Clasificación:
5.0

Nothing everything was great

shontae D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry P. 
Clasificación:
5.0

Thank you Bill

THEODORE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TR M. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVENP H. 
Clasificación:
5.0

Very good a fast service we did together walk around and vehicle well make if damage.

Daniel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVENP H. 
Clasificación:
5.0

Have newer trucks.

Lucio P. 
Clasificación:
3.0

El cliente no dejó un comentario.

ELLENLAURA B. 
Clasificación:
3.0

El cliente no dejó un comentario.

thomas M. 
Clasificación:
5.0

The guy was very knowledgeable he answered all my questions so he was very helpful and I ended up using what he recommended and that worked out well. Thanks Jon

Jon R. 
Clasificación:
5.0

Both of the two gentlemen there were superhelpful, and everything worked out exactly as planned / promised... THANKS!!!!!!!!!!!!!!!!!!!!!

Adrien C. 
Clasificación:
1.0

El cliente no dejó un comentario.

FABIAN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAMELAM C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heidi V. 
Clasificación:
5.0

Can't think of anything to improve my experience was great

ronald L. 
Clasificación:
3.0

The road into Winters from Route 9 (Fairview Ave) is uneven and filled with pot holes that could be filled. Otherwise, it's been an efficient and easy rental for our thrift shop when we are picking up furniture donations. Thank you,

Carol L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Youngji L. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAMELAM C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex K. 
Clasificación:
5.0

Terrific customer service!

Chris G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary S. 
Clasificación:
3.0

Will probably never use uhaul again, I have been a customer for over 10 years. Return process for after hours drop off was horrible. Using my phone which had horrible internet service to do your job of checking me in with one thousand questions about the status of the vehicle. You need to fix this. You assume that someone has a fully charged working phone after working 8 hours moving and using it for navigation. What idiot came up with that idea. You suck.

DEREKGAVIN M. 
Clasificación:
4.0

Easy to conduct transaction

john K. 
Clasificación:
5.0

Bill was very helpful and calmed my fears about getting a truck on time and at his location. Very good service!

donna B. 
Clasificación:
1.0

Picked up van, fuel gauge said full. Drove off the lot and 20 miles later ran out of gas. Gauge went to E when we ran out. Bought gas can 1.5 gallons gas and poured it into van and it started. Got to gas station but van would not take anymore gas. Drove van back to uhaul could not use it

GERALDROGER D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph W. 
Clasificación:
5.0

Couldn't ask for more! Efficient? Friendly, professional and at an very good price. This UPS office on Fairview Ave Hudson NY is excellent

Rory C. 
Clasificación:
4.0

El cliente no dejó un comentario.

KIMBERLYY E. 
Clasificación:
5.0

Service was excellent in every way. Don't have anything to suggest for improvement

Rory C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence P. 
Clasificación:
5.0

Bill VanAlstyne went above & beyond in accommodating our needs when our rental date suddenly changed. He was kind, courteous and so helpful! We will definitely be back. ☺️

MAURAM N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Audrey L. 
Clasificación:
5.0

Bill was awesome to work with, very efficient. I've used Winters several times over the years and my family has as well - thank you for being a trusted business.

Sarah C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNALAN T. 
Clasificación:
3.0

El cliente no dejó un comentario.

JOSEPH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vakhtang E. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMASPATRICK JR M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stanley O. 
Clasificación:
5.0

Reliable, nice ,easy in and out rental. Only thing I could say that was off was there was a lot of dog hair on the seat and a used mask so obviously the truck wasn't cleaned/wiped down in the cab which with covid concerns (or not) is not that comforting . Could have been missed though so no need to steal a star!

Steven A. 
Clasificación:
4.0

El cliente no dejó un comentario.

MATTHEW S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Laura B. 
Clasificación:
5.0

Nothing. As always excellent customer service

William K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff A. 
Clasificación:
5.0

Very well run and friendly. Thank you!

gary R. 
Clasificación:
4.0

El cliente no dejó un comentario.

KIMBERLY E. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMMYL L. 
Clasificación:
5.0

Went smooth as butter! Staff was professional and friendly.

John K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ammi R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd M. 
Clasificación:
2.0

The app and website for mobile check in are AWFUL. it took TWO HOURS to get it to work and waiting on hold with customer service for over 45 minutes. All of that time I was paying my movers $200 an hour to just WAIT!

Tabitha H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNJ JR P. 
Clasificación:
3.0

Better signage. GPS sent us nextdoor. Repair deep potholes/craters in all the driveway.

CHARLES W. 
Clasificación:
5.0

Bill was perfect. I was robbed 1800 $ from another moving company. Bill worked with us held the uhaul. Thanks so much. $e0

nicholas D. 
Clasificación:
5.0

Easy puck up and great customer service! Gracias.

Susan E. 
Clasificación:
4.0

El cliente no dejó un comentario.

LEONARD P. 
Clasificación:
5.0

Awesome service, friendly guy

jillian H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gali C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth P. 
Clasificación:
5.0

Maybe fill some of the driveway pot-holes. Kind of bumpy.

JONATHANN H. 
Clasificación:
3.0

They need to wash and wipe the dash down

MICHAELJ D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lindsay F. 
Clasificación:
1.0

The wrong key was in lock box had to call 1-800-U-Haul to go tjreough boxes and find a key to a dirty truck and wasted an hour checking ik and checking out was almost as bad

Gerald C. 
Clasificación:
4.0

The owner was very nice and service was very good.

MARKA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANNAMARIADIANA A. 
Clasificación:
5.0

Ninguno

JONATHANMICHAEL L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christina D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron L. 
Clasificación:
5.0

All good

Steve S. 
Clasificación:
5.0

Everything was perfect!

Patrice M. 
Clasificación:
5.0

Excelente

JOHND D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANNAMARIADIANA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

SIMONERSKINE L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Peter S. 
Clasificación:
5.0

All fine

LINDAL M. 
Clasificación:
5.0

I've been renting trucks from Winters Automotive for years. They're incredibly easy to deal with, the trucks are clean and in good shape, and they're ready to go. Couldn't be happier.

David K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth N. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEREKGAVIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry S. 
Clasificación:
5.0

Everything was great

alexis E. 
Clasificación:
5.0

This location has been so helpful and they are very caring about the needs of the people coming into there store.

EDWARDB J. 
Clasificación:
5.0

They went out of there way to make everything possible for me when I was at a loss of what I could do.

Danial J. 
Clasificación:
5.0

El cliente no dejó un comentario.

HEIDIMICHELLE V. 
Clasificación:
4.0

The guy who helped me was great, even offered to take me to train station..just too far from train station..will use another location next time!

Charles D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carol L. 
Clasificación:
5.0

Great customer service. Smooth transaction.

george M. 
No se han enviado comentarios para esta ubicación.

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