Comentarios del cliente para Winter Mini Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Winter Mini Storage

Grado total:

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Tracy W. en

Grado:

El cliente no dejó un comentario.

Sharon H. en

Grado:

The lady who took care of my paperwork for the uhaul I rented was very rude to me. The gas level was not what she had on this truck. The windows of the truck were not up all the way and it was raining. When I got into the truck and started it, it smelled strongly of cigarette smoke. She made a comment that I smelled like smoke. I hadn't been in the truck before. I didn't get the womans name, but she was very rude and dishonest. She did not do a walk around with me before I got into the truck, so she had no idea what the previous renter of the truck had done to the truck. I would not reccomend uhaul at this location to anyone, and I will never rent another uhaul truck again. I will use Penske if u have a future need for a moving truck.

Ronald U. en

Grado:

El cliente no dejó un comentario.

Darren A. en

Grado:

El cliente no dejó un comentario.

Ronald W. en

Grado:

Make sure your computer system is working properly on pick up day.

Phillip D. en

Grado:

Everything was perfect. That lady that helped me was great.

Dorothy C. en

Grado:

U-Haul Rental was perfect, from calls to 800#, customer service very knowledgeable, patient, to pick up from Winter's, again staff at Winter's knowledgeable and most helpful, most pleasant and location was perfect for us, definitely would use and recommend U-Haul and this location. Thanks again for great rental experience. Dorothy Crush

Alan Peter G. en

Grado:

Very experienced woman assisted us.

Derick B. en

Grado:

Not an efficient process this time. I rent a lot and I understand the busy season and it’s challenges. I must of spent an hour on the phone in total just to land a truck 20 miles away. Must be more efficient

Truett G. en

Grado:

El cliente no dejó un comentario.

Melissa C. en

Grado:

She was extremely rude and tried to tell us the truck was late. We actually brought the truck back a day early. When we tried to show her the paper documents to prove it, she didn't want to see them.

Kelly R. en

Grado:

I booked a truck from the location .25 miles from my home a month in advance. 5 minutes after booking uhaul rep called and said there were no trucks at that location and I had to go across town to hershberger rd location. Also got email confirming this. On day on pick up I drove across town to pick up truck and the man told me it was not at that location it was at the location near my home. Got to that location and they had switched the 2 truck rentals for that day and had to fix, luckily they did have a truck. This process took 2 hours. Time I could have spent moving. It would have been nice to have a rep call or email the day before to tell me the rental location was changed back to the original location I wanted to rent from.

Mark A. en

Grado:

Very clean reception area. Reps were courteous and professional.

Wes C. en

Grado:

There was an issues with U-Haul’s computer system and it was very frustrating. It took the clerks at the rental store multiple attempts in entering the request, I even received messages from U-Haul that where incorrect.

Linda A. en

Grado:

Lady told me over the phone she did not work for uhaul and hung up on me so I had to call the uhaul # to fix a problem.

Dawn B. en

Grado:

El cliente no dejó un comentario.

Edward M. en

Grado:

El cliente no dejó un comentario.

Kevin O. en

Grado:

None

Aubrey J. en

Grado:

El cliente no dejó un comentario.

Kevin O. en

Grado:

El cliente no dejó un comentario.

jeff M. en

Grado:

El cliente no dejó un comentario.

June W. en

Grado:

At last minute, smaller truck was delivered instead. None of the moving supplies (Dolley, furniture Dolley, wrappings) were in the truck and I got charged for missing items( hopefully that will be resolved soon.)

Ralph L. en

Grado:

Customer service at this location was amazing!

Thea L. en

Grado:

did not not deal with a live person; just left truck and put keys in drop box.

Larry B. en

Grado:

first off i have rented from u-haul in the past and this was my worst experience. first it started when i call ed the 800 reservation line. the two reps I talked too were not concerned about my needs, they were only in it to get my credit card info and book the reservation. they were very rude and would not let me ask any questions until I told them to be quite so i could talk to them. the second problem was in vinton when i picked up the trk. the battery was dead and luckliy they had another truck. also i was not told where to bring the trk back to and had to call the 800 number.they had no idea why i was calling and was finally told where to return the truck. this info had been given to me upon leaving where i rented from. the place i rented from could not get the resv switced to the other trk until after i left and when i turned in the trk the person had no idea whet was going on. this is the last time i will be renting from you and you probably dont care , but my friends and family will.

Tommy K. en

Grado:

El cliente no dejó un comentario.

Larry M. en

Grado:

El cliente no dejó un comentario.

Lucinda R. en

Grado:

Everything went good move successful

Michael P. en

Grado:

Hire her some help. On a Saturday she was VERY busy but did her job very well.

Catherine W. en

Grado:

Great job!

Shawn G. en

Grado:

El cliente no dejó un comentario.

DONALD S. en

Grado:

El cliente no dejó un comentario.