Comentarios del cliente para Winston-Salem Lockbox LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Winston-Salem Lockbox LLC

Grado total:

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Herman P. en

Grado:

Nothing, this team has it down

SEAN H. en

Grado:

El cliente no dejó un comentario.

John M. en

Grado:

El cliente no dejó un comentario.

David W. en

Grado:

Excellent service.

Taylor J. en

Grado:

El cliente no dejó un comentario.

Alma W. en

Grado:

El cliente no dejó un comentario.

Blake W. en

Grado:

El cliente no dejó un comentario.

Alex F. en

Grado:

That whole mobile experience was horrible. I had to stand in line even though I booked everything on the mobile app. Also, the trucks gas Tank was only half full not full as indicated in the paperwork. The associate at the location was very helpful, he made the experience a bit less painful. He is the real MVP not U-Haul.

Polly T. en

Grado:

Rubber gasket around drivers door kept falling off. I had originally asked for a trailer, didn’t have one in sight so they referred me to a sight 6 miles out of the way. I had no desire to drive well out of my way and time to go get the trailer. I asked if it could be brought. I was told no This was all after I was told there was a trailer on my selected location. I ended up having to rent a truck which cost me a lot more money and when talking to customer service about adjusting the rate for me they said no because there was one in another location. I thought that was unfair since I was told I had a trailer where I needed it.

Herman P. en

Grado:

The man who helped us deserves a promotion and a raise!

Asa Lee D. en

Grado:

El cliente no dejó un comentario.

Keith K. en

Grado:

El cliente no dejó un comentario.

James M. en

Grado:

El cliente no dejó un comentario.

John M. en

Grado:

El cliente no dejó un comentario.

Kevin S. en

Grado:

El cliente no dejó un comentario.

Christine E. en

Grado:

El cliente no dejó un comentario.

Glenda F. en

Grado:

El cliente no dejó un comentario.

Timothy B. en

Grado:

Charging a full days rent for 1.5 hours is an abuse and overreach of brand building. I will not use U-Haul again. Also, your website is deeply flawed, overly complicated and user awkward. Needs vast improvements.

Robert C. en

Grado:

El cliente no dejó un comentario.

David C. en

Grado:

El cliente no dejó un comentario.

Quintina D. en

Grado:

El cliente no dejó un comentario.

Douglas C. en

Grado:

El cliente no dejó un comentario.

Cherell R. en

Grado:

I did not like this location after returning my uhaul. They charged me for a second day when I was only a hour and 20 minutes late returning my uhaul. I called ahead to let them know I was running late because I was still moving and the guy over the phone made a big fuss about it. He said I was interfering with someone else’s reservation, but I was told by someone else their reservation wasn’t until 4pm. They charged my card again without me knowing until I arrived to drop off the uhaul. I had better uhaul service than this before.

Spencer S. en

Grado:

Very helpful and courteous personnel helped us. I would highly recommend this location for U-Haul rental.

david N. en

Grado:

El cliente no dejó un comentario.

Richard V. en

Grado:

El cliente no dejó un comentario.

Michael D. en

Grado:

Great service - I did a last minute, walk-in rental and couldn't have been easier, or a more pleasant person to help me

Robert F. en

Grado:

El cliente no dejó un comentario.

George W. en

Grado:

El cliente no dejó un comentario.

William Y. en

Grado:

Winston Salem Lockbox is a great location for U-Haul services and storage. The representatives are fast and efficient. My only issue was with U-Haul corporation that contacted me telling me to go to a different location to pick up my truck. Then, when I was at that location, called me again to tell me to go back to Winston Salem Lockbox. U-Haul corporation is no help whatsoever. As Clark Howard says 'customer NO service'.

Rachelle C. en

Grado:

El cliente no dejó un comentario.

Jodie J. en

Grado:

My reservation was first with Boones Enterprises, and when I arrived he would not rent to me, said they closed at 9:30 am! I was not made aware of that! I was then sent to Jonestown and Justin the manager was great! I will definitely use this location from now on.

Kayla Y. en

Grado:

The location seemed busy and was only staffed by one person, so I felt bad that the situation looked stressful for the employee. However, he was very helpful with some problems we had with our reservation and did everything he could to make our pickup experience quick and painless. The equipment was clean and in great shape. We would use this location again!

Michael B. en

Grado:

El cliente no dejó un comentario.

LOUIS J. en

Grado:

The agent made this a very smooth process.

Juanita S. en

Grado:

This reservation was cancelled 2 weeks ago...please make sure that there is not a charge to my account. Thanks...

William Y. en

Grado:

Service was phenomenal. I highly recommend using this U-Haul location and it’s storage facilities. Justin was friendly and fast. Thank you for being so efficient and considerate of our time.

BRIAN M. en

Grado:

Well done. Easy to store.

Julie B. en

Grado:

Great service, very professional.

J. Denice L. en

Grado:

Justin was extremely professional and provided wonderful custermer service in checking in my Uhaul truck and rental as well as assisting me with finding the right storage unit. Thank you Justin!

germaine r. en

Grado:

great storage unit!

MARTHA M. en

Grado:

I had a very good experience with this facility. I recommend it for anyone.