Customer Reviews for Winona Hardware
(U-Haul Neighborhood Dealer)

116 reviews

1014 State Hwy 19   Winona, MO 65588
(Hwy 19 N next to the Medical Clinic)

(573) 325-8332

Office Hours

  • Mon-Sun: Closed

Services at this Location:

Contact Us

(573) 325-8332

1014 State Hwy 19
Winona, MO 65588
(Hwy 19 N next to the Medical Clinic)

Services at this Location:

Office Hours

  • Mon-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

CARL SHOFFNER 
Rating:
5.0

The Winona, Mo location offers the best equipment with the best customer service. I have been renting U-hauls regularly at this location for over two years and will continue to do so. I wouldn't want to go anywhere else.

KATHLEEN FULLER 
Rating:
5.0

This lady at this location was awesome, she helped us so much

Ronald Porter 
Rating:
3.0

Customer did not leave a comment.

Robert Dekeno 
Rating:
5.0

Customer did not leave a comment.

Cassidy Bland 
Rating:
4.0

To much personal info required for rental. Even info for another individual not involved with rental. Also, uhaul contract makes you responsible even if it's not your fault or due to their equipment malfunction.

Ricky Shutt 
Rating:
3.0

Customer did not leave a comment.

ronald fears 
Rating:
5.0

Customer did not leave a comment.

Todd Young 
Rating:
4.0

Customer did not leave a comment.

Brandon Phillips 
Rating:
5.0

Customer did not leave a comment.

Gary Wood 
Rating:
1.0

I ordered the furniture dolly and appliance dolly I didn't get the furniture dolly. The appliance dolly didn't work, the strap wouldn't tighten.

Rebecca Needels 
Rating:
5.0

It was a great experience it Wynonna picking up the trailer I felt like I had known the owner a lifetime customer service was excellent and would recommend it to anyone they were above and beyond

John Cline 
Rating:
5.0

They have excellent customer servixe

Colby Voyles 
Rating:
5.0

Customer did not leave a comment.

Briar Dodson 
Rating:
5.0

Customer did not leave a comment.

ERRIN Willson 
Rating:
2.0

Train some one else besides the owner..she is not available daily and doesn,t make call backs

Robert Carnahan 
Rating:
5.0

Customer did not leave a comment.

Jason Bagley 
Rating:
5.0

Cruse control would be very nice to have

AW Hall 
Rating:
1.0

Driver had to wait over an hour to have an agent check him out. Then the agent changed with the reservation without my permission. They were supposed to add the driver that picked up the tow dolly as a driver but they instead put him as the renter then changed how the reservation was written. So not cool.

Austin Jones 
Rating:
5.0

Customer did not leave a comment.

Kevin Atkins 
Rating:
4.0

Be able to pick up on Sunday.

Thomas Dearlove 
Rating:
3.0

Customer did not leave a comment.

WILMA DIRKERS 
Rating:
5.0

Everything was excellent.

james Gee 
Rating:
5.0

I rent U-Haul's here often. They have great customer service and are very accommodating.

KATHLEEN FULLER 
Rating:
5.0

No improvement needed; always excellent service.

KATHLEEN FULLER 
Rating:
5.0

Partial Day (2 hours over charged full day plus insurance, etc.)

mark Janak 
Rating:
5.0

Customer did not leave a comment.

STEVE JONES 
Rating:
4.0

Customer did not leave a comment.

James Huffman 
Rating:
5.0

Winona Hardware staff offer ecellent customer service; they are fast, friendly, and accommodating, always going the extra mile for their customers. I highly recommend Winona Hardware for all of your U-Haul needs.

KATHLEEN FULLER 
Rating:
5.0

Very nice helpful staff. I used before and I’ll use again.

dian Carton 
Rating:
4.0

Nothing!

james Gee 
Rating:
4.0

Equipment was at wrong location, had to drive 2.5 hrs one way to get u-haul and pay for gas and moving men and etc. For 5 hrs waiting on truck to get there. Very unprofessional. Not locations fault. U-haul fault. No compensation or discussions with anyone due to holiday. I will be waiting.

Calvin Cole 
Rating:
3.0

Customer did not leave a comment.

Dallas Carruthers 
Rating:
5.0

Customer did not leave a comment.

Valerie Trittschuh 
Rating:
5.0

Convenient and pleasant. All went smoothly and the staff were helpful.

STEPHEN O'NEAL 
Rating:
5.0

Great people to work with!

Charles Jones 
Rating:
5.0

Customer did not leave a comment.

Charles Jones 
Rating:
5.0

Customer did not leave a comment.

Angie Atchison 
Rating:
5.0

Customer did not leave a comment.

Lori Dickey 
Rating:
5.0

Customer did not leave a comment.

Candace Borris 
Rating:
4.0

Customer did not leave a comment.

Larry Reynolds 
Rating:
5.0

Customer did not leave a comment.

Lynne Norris 
Rating:
5.0

Good small town business will nice owners.

Dakota Rowland 
Rating:
5.0

Customer did not leave a comment.

Ginger Luse 
Rating:
5.0

Customer did not leave a comment.

Christina Jordan 
Rating:
5.0

Customer did not leave a comment.

Steve Jones 
Rating:
5.0

N/a

Charles Buffington 
Rating:
4.0

Fast, courteous & friendly!

Patricia Smith 
Rating:
5.0

Customer did not leave a comment.

Deborah Albrecht 
Rating:
4.0

Customer did not leave a comment.

Gina Miller 
Rating:
5.0

Customer did not leave a comment.

Brandon Turner 
Rating:
5.0

Drivers side window had air leak so bad when rolled up was quieter with window part way down. Cab has water leak about center of front.

Winona R III Schools 
Rating:
5.0

Customer did not leave a comment.

Joyce Jury 
Rating:
5.0

Customer did not leave a comment.

JOSEPH CRIDER 
Rating:
5.0

Customer did not leave a comment.

angela chamberlin 
Rating:
5.0

Customer did not leave a comment.

Herman Lorenz 
Rating:
5.0

The odometer is incorrect on this truck. I traveled in town on a very specific and direct rout to and from the pick up point. The odometer read 15 miles over the distance at the end. I consider this fraud and gouging. I am very unhappy with U HAUL. I expect a refund for the mileage and wonder about renting in the near future for my long distance move to California. IF a 38 mile trip turns into a 55 mile trip, what would it be for 1700 miles? Are all your truck manipulated for mileage?

Rhoda Brubaker 
Rating:
5.0

Customer did not leave a comment.

ed shepard 
Rating:
3.0

Lower your truck rental prices

Randy Myers 
Rating:
5.0

Customer did not leave a comment.

James Cunnington 
Rating:
5.0

Customer did not leave a comment.

Winona R III Schools 
Rating:
5.0

Lisa at Winona Hardware alwsys goes the extra mile for us! No pun intended..

Winona R III Schools 
Rating:
5.0

Everything was perfect!

bobby patrick 
Rating:
4.0

Customer did not leave a comment.

eula svehla 
Rating:
5.0

Customer did not leave a comment.

charles buffington 
Rating:
5.0

Customer did not leave a comment.

HERMAN LORENZ 
Rating:
5.0

Customer did not leave a comment.

Eula Svehla 
Rating:
2.0

My debit card was charged twice took 3 days to get the hold amount lifted

Benjamen Snell 
Rating:
5.0

Customer did not leave a comment.

WILLIAM PYATT 
Rating:
5.0

Fast and efficient.

Steve Jones 
Rating:
5.0

excellent experience

Benjamen Snell 
Rating:
5.0

Customer did not leave a comment.

Steve Jones 
Rating:
5.0

Customer did not leave a comment.

Steve Jones 
Rating:
5.0

Friendly courteous staff, and they were able to meet our last minute needs.

Alicia Woodworth 
Rating:
4.0

Customer did not leave a comment.

DONNA STEINSHOUER 
Rating:
5.0

Customer did not leave a comment.

Judy Petty 
Rating:
5.0

Customer did not leave a comment.

LAURIE KEEGAN 
Rating:
5.0

Great service. Opened early to meet our needs.

Jane Kowalski 
Rating:
4.0

Customer did not leave a comment.

BARBARA BAIR 
Rating:
5.0

Randy and Lisa are great people who are always ready to help.

Mike Svaleson 
Rating:
5.0

Very helpful, no complaints.

Donald Christian 
Rating:
5.0

I can think of nothing that would have improved my experience. I rented a 10' truck and pulled an auto hauler behind. I had not ever pulled a trailer before & recd pointers from the nice folks at this location. The hooked up the trailer, loaded my car, and pointed the truck in the right direction for me! lol

SHARON HOOVER 
Rating:
5.0

Personnel were friendly, courteous, and helpful.

SHARON HOOVER 
Rating:
5.0

Customer did not leave a comment.

SYLVIA HATHAWAY 
Rating:
5.0

Customer did not leave a comment.

LLOYD SWANSON 
Rating:
4.0

Customer did not leave a comment.

CRAIG CROSSWHITE 
Rating:
5.0

Customer did not leave a comment.

ORIN PHILLIPS 
Rating:
4.0

Customer did not leave a comment.

SYLVIA HATHAWAY 
Rating:
3.0

Customer did not leave a comment.

PATRICIA MURPHY 
Rating:
5.0

Customer did not leave a comment.

DOUG DALY 
Rating:
5.0

Customer did not leave a comment.

TOM FENDER 
Rating:
5.0

We have used this location before and we are always completely satisfied.

allen eads 
Rating:
4.0

They were closed when I returned but had clear instructions to follow.

DOROTHY FORD 
Rating:
4.0

Customer did not leave a comment.

DOUG DALY 
Rating:
5.0

Customer did not leave a comment.

RAY BENNETT 
Rating:
5.0

Customer did not leave a comment.

Sylvia Hathaway 
Rating:
5.0

Lisa & Randy Bland provide excellent U-Haul service in our area--much needed. They know how to meet my needs and get-the-job-done!!! I have used the Bland's U-Haul services numerous times and remain totally satisfied. Bring an ice cream cone for the big German Sheppard--ONLY LISA FEEDS THE DOG.

Bill Clark 
Rating:
5.0

Customer did not leave a comment.

BEN HOLLENSBE 
Rating:
3.0

Customer did not leave a comment.

kendall mcnail 
Rating:
5.0

Customer did not leave a comment.

CHARLES BUFFINGTON 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top