Customer Reviews for Winnsboro Storage
(U-Haul Neighborhood Dealer)

55 reviews

3438 Front St   Winnsboro, LA 71295

(318) 435-9385

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(318) 435-9385

3438 Front St
Winnsboro, LA 71295

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Charles S 
Rating:
5.0

Excellent service! Thanks for your help.

Bryan C 
Rating:
5.0

Customer did not leave a comment.

MARTEZE S 
Rating:
5.0

Winnsboro U-Haul is the best.

kenyon m 
Rating:
5.0

Customer did not leave a comment.

roger h 
Rating:
5.0

Customer did not leave a comment.

Olivia K 
Rating:
5.0

Customer service was excellent, they were very informative...

STACY R 
Rating:
5.0

The return was in less than 5 Minutes. Excellent service from the lady that checked our truck in.

Teddy L 
Rating:
5.0

Super service. Manager Kim was outstanding in helping

Glenn S 
Rating:
5.0

There is nothing wrong with this location. I picked up my truck before they opened so I cannot comment on the employees but the truck was clean and all of my rentals were there. I got a call around 4 PM the day before my move and I was supposed to pick up a truck at 7 AM the next morning about 5 minutes from my house. The call said that they did not have a truck for me and I would have to drive 45 minutes away to pick one up (so 1.5 hours round-trip). I should have been told earlier than what I was told that a truck would not be available in a reasonable distance from me so I would have a chance to look elsewhere for a moving truck. This experience was the worst I have ever had and will likely look elsewhere for a moving truck in future moves.

Nicholas H 
Rating:
5.0

Everything was perfect and easy, thanks

RUTH A 
Rating:
5.0

Kim was so helpful with this move. She goes above and beyond for her customers. Thank you!

Sherry C 
Rating:
5.0

Customer did not leave a comment.

John B 
Rating:
5.0

Five stars

Robert B 
Rating:
5.0

Customer did not leave a comment.

Glenn S 
Rating:
5.0

Easy experience dropping off - great folks.

JONATHAN B 
Rating:
5.0

The best service ever. Quick and Profesional. Thank you

WILLIAM H 
Rating:
5.0

Customer did not leave a comment.

COURTNEY H 
Rating:
5.0

Customer did not leave a comment.

Keith L 
Rating:
4.0

Customer did not leave a comment.

Adrianne D 
Rating:
5.0

Everything was good and your customer service was good. I will rent from you again and will tell my friends about you services.

DOROTHY J 
Rating:
5.0

The trailer rental experience I had, in picking up and dropping off, was actually The BEST customer service I've ever recieved, "anywhere, for anything" in all my 54 yrs of living. Kim is not only professional, respectful and knowledgeable, but she's the rare breed of a customer service representative, who actually cares about her customers needs, and what they might be facing. Whether it's an uncertain move, or what kind of blocks your storage building is gona need. She actually takes the time to show she cares.. I not only give Winnsboro Storage a 5 star⭐️ thumbs up👍 and will be recommending from now on, to everyone, everywhere, but I also hope she gets promoted and raised to a standard where she belongs. And that's at the top o' the ladder! It may sound cliche, but life would be a much better place, with more Kim's in the world. Thank You, Uhaul and Winnsboro Storage, for having such an excellent representative ⭐️⭐️⭐️⭐️⭐️

Bernard S 
Rating:
3.0

We dropped off on the weekend, left the key in the drop off box.

Jeffrey W 
Rating:
5.0

Customer did not leave a comment.

carla p 
Rating:
4.0

Customer did not leave a comment.

Sherry O 
Rating:
2.0

Nobody was there or would come in to recieve our trailer. *However, your phone representative, Jay, helped tremendously. Without his help over the phone to drop and leave the trailer, it simply wouldn't have been possible for a non-tech savvy person like myself. Over-all, I'll still recommend yal, because of Jay, and especially the man who rented us the trailer in Muskogee, Ok. They both deserve a promotion if it was up to me.

Bernard S 
Rating:
5.0

Customer did not leave a comment.

AlDerrius M 
Rating:
5.0

Customer did not leave a comment.

JOEY S 
Rating:
5.0

Excellent service… Thank you

Desherman P 
Rating:
5.0

Customer did not leave a comment.

ADAM B 
Rating:
5.0

Get the service person to learn better English

yvonne l 
Rating:
5.0

Very courteous and professional

yvonne l 
Rating:
4.0

Customer did not leave a comment.

steve d 
Rating:
4.0

Customer did not leave a comment.

KAREN M 
Rating:
5.0

Customer did not leave a comment.

ULA L 
Rating:
5.0

Customer did not leave a comment.

Annie P 
Rating:
5.0

Great experience.

Phillips L 
Rating:
5.0

Customer did not leave a comment.

PATRICIA H 
Rating:
5.0

Very good service. Always very polite and courteous .

Darrell T 
Rating:
5.0

Our rep was very helpful and super easy to work with. Thank you !!

PAM G 
Rating:
5.0

Kim is a awesome worker,she’s a nice person and she does her job well.

KELVIN A 
Rating:
5.0

Customer did not leave a comment.

LORI B 
Rating:
5.0

Service was fast and friendly....

KELLY B 
Rating:
5.0

Did an awesome job!! Thanks for everything !

MICHELLE N 
Rating:
5.0

Not a thing

Christopher J 
Rating:
5.0

Staff very friendly and accommodating. Was in and out in a matter of minutes.

JESSE P 
Rating:
5.0

Customer did not leave a comment.

Bobby L 
Rating:
5.0

Customer did not leave a comment.

Edwinisha E 
Rating:
5.0

Customer did not leave a comment.

VERNON H 
Rating:
5.0

Nothing!!

mandy g 
Rating:
5.0

Customer did not leave a comment.

MICKEY G 
Rating:
5.0

Kimberly, the location manager, is an absolute angel. She went above and beyond to ensure all of my UHAUL needs were perfectly attended. Customer service of the year award is due.

Summer B 
Rating:
5.0

The service was perfect

SKYLER M 
Rating:
5.0

One of the tires had separated and had to be replaced on my way home.

Kevin R 
Rating:
5.0

The only thing I could see to improve on is some kind of jack or lift to make it easier for the Uhaul rep to hook the trailer to the vehicle. Ms. Kim lifted the tongue of the dual wheel enclosed trailer and held it up while I backed up to it. If I had known what she had to do I would’ve picked it up while she backed up my truck. Not saying she didn’t do a good job, but with some type of lifted equipment would be helpful. Kim did an excellent job with Everything. Definitely will be using them again.

BUBBA B 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top