Customer Reviews for Winnisquam Storage LLC
(U-Haul Neighborhood Dealer)

133 reviews

307 Daniel Webster Hwy   Belmont, NH 03220

(603) 524-3608

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(603) 524-3608

307 Daniel Webster Hwy
Belmont, NH 03220

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

LISA BEAUREGARD 
Rating:
5.0

A good place to store stuff and the owner is very nice !

Sarah Cordova  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nick Conforti  |  Overall Experience 
Rating:
1.0

Lady wasn’t too friendly but she was okay. Not even a hello. She seemed completely out of it. I guess we all have bad days. When I asked how the tolls work she said “I don’t know.” How do you work at a Uhaul and not know this? Also didn’t know if I had it 1 or 2 days but I was sure it was two, which it ended up being. She had no idea what was going on. A simple let me check on that is all that’s needed. Uhaul tire pressure reader was low and she had nothing to say about that either when I pulled back in. I left it alone. Uhaul back door was also frozen shut. I eventually got it open almost hurting myself with extreme force. Poor customer service at this location!

James Correale 
Rating:
3.0

Customer did not leave a comment.

Robert Wolfersberger 
Rating:
4.0

Customer did not leave a comment.

Kayla Crowley 
Rating:
5.0

Great business. Love the down to earth atmosphere.

corey audet 
Rating:
4.0

Customer did not leave a comment.

VIRGINIA E. MARTIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DONALD ROY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DONNA CHICK  |  Overall Experience 
Rating:
5.0

The staff is absolutely wonderful here. It’s definitely a safe place to keep your things!!

Jessie stevens  |  Overall Experience 
Rating:
5.0

Great storage and never any problems.We will come back again if needed in the future.

CHARLENE KAMMLER  |  Overall Experience 
Rating:
5.0

Nothing she was awesome and went above and beyond for my services

Jessica Langevin 
Rating:
5.0

Customer did not leave a comment.

MARIANNE EVANS  |  Overall Experience 
Rating:
5.0

Very easy and nice to deal with. Thank you.

Linda Ridlon 
Rating:
5.0

Customer did not leave a comment.

Mabel Deangelis  |  Overall Experience 
Rating:
5.0

The person who handled the reservation and paperwork when I picked up the van was excellent

David Boule 
Rating:
5.0

Thanks

MONTY DANIELS  |  Overall Experience 
Rating:
5.0

Very nice staff, helpful, easy to communicate. Would recommend facility to anyone needing storage.

ALLISON DAIGLE  |  Overall Experience 
Rating:
5.0

Great place! Very happy with location/price/ and secure area. Thank you!

Martin Distelbrink  |  Overall Experience 
Rating:
5.0

I know this was short term but the staff and stay was amazing. Always got the answers I needed in a timely fashion. Thank You!

DAVID CARKIN  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Lynne Towle 
Rating:
5.0

Customer did not leave a comment.

sherri smith 
Rating:
5.0

Just a very nice storage vacility and very accommodating. Great people to work with. Patricia D.

patricia divaio  |  Overall Experience 
Rating:
5.0

The rental van ran great, no issues. Easy rental transaction. Overall an excellent experience

Frank Woods 
Rating:
5.0

Customer did not leave a comment.

KENNETH DISLEY 
Rating:
5.0

Customer did not leave a comment.

JACQUES BRISSON  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

KENNETH DISLEY 
Rating:
5.0

The manager sherri was super helpful !

VICTORIA CHARTER 
Rating:
1.0

This location sent me on my way with a 9' Cargo Van which had a Low Tire Pressure Warning for the right rear tire. The waring light was solid the entire tire, and then started blinking non stop while I was traveling on the highway! Upon my personal inspection the tire was visibly fine, no punctures, no smells, and no noises while driving. With illuminated warning lights of any kind within a public rental vehicle that's totally unacceptable! Also, the van was not fully prepared for delivery prior to my arrival. I had to personally remove the cardboard windshield advert just prior to my departure which was cumbersome, not to mention the 9' Cargo Van itself had massive dog odor & dog hair within the entire cabin which engulfed both seats! Also worth noting, when I picked up this 9' Cargo Van the gas tank was just under half a tank? In addition, the receipt that was emailed to me stated that I drove 5+ miles than I actually did, plus I was charged with a supposed extra "mileage charge" which was not advertised anywhere, unlike the standard mileage rate of $0.79 which is upfront.

RICHARD S DIPIETRO 
Rating:
5.0

The customer service at Winnisquam Storage is excellent. They are alway available to help out and are very friendly.

NANCE WEBSTER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAMELA HUGHES  |  Overall Experience 
Rating:
5.0

Thank you. Great experience

Cheryle Annese 
Rating:
5.0

Customer did not leave a comment.

CRAIG MARKERT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JERRY THEBERGE 
Rating:
5.0

Customer did not leave a comment.

DONALD MORIN 
Rating:
1.0

Got the key from the back, put it back in the back, getting charged fee anyway. Anne from a Manchester number is rude and shows very poor customer service skills

Ashley lahey 
Rating:
3.0

Customer did not leave a comment.

Richard Ayers 
Rating:
5.0

Customer did not leave a comment.

sherri smith 
Rating:
5.0

Customer did not leave a comment.

JOHN REGAN 
Rating:
3.0

Customer did not leave a comment.

Mehmet Aydinlik 
Rating:
5.0

None

Jeffrey Mansfield 
Rating:
5.0

This location is awesome thank you guys once again.

JOSEPH ARNOLD 
Rating:
5.0

This is a very well run facility. Secure, well lit and maintained, and staffed by some experienced and very competent folks.

MICHAEL LIQUINDOLI  |  Overall Experience 
Rating:
5.0

nothing

robert goddu 
Rating:
5.0

Great service from Kathy!!

Frieda Yueh 
Rating:
5.0

Customer did not leave a comment.

George Draper 
Rating:
5.0

Excellent service, no need to improve, Thank you Tom

Tom Underwood 
Rating:
5.0

Customer did not leave a comment.

jeff tuson 
Rating:
5.0

Very helpful salesperson

james chapman 
Rating:
5.0

The entire experience was EXCELLENT. The facility was clean and efficient. The equipment was new and clean. The process for pick up was easy and efficient. Please don't change a thing!

Lori Harding 
Rating:
5.0

The only issue I have as being in remission from cancer is that the vehicle had strong cigarette odor. I don't think smoking should be allowed in your vehicles for people who rent them that has health issues. I use U Haul quite often. Some trucks are fine, no odor others pretty heavy odor. This is the first time I rented a van.

Leann Blaney 
Rating:
5.0

Customer did not leave a comment.

Amy Robillard 
Rating:
5.0

Not much. It is a great system with little or no trouble using the computer program.

Thomas Rodrigue 
Rating:
5.0

Customer did not leave a comment.

John Magnuson 
Rating:
5.0

van was very clean as was their facility, The staff was friendly and helpful I will definitely rent from this location in the future.

sherri smith 
Rating:
3.0

Staff was great!

Fernando Sanchez 
Rating:
1.0

Attendant was not at site when I arrived to pickup the truck, had to wait 40 minutes, will never return.

Tylor Piecuch 
Rating:
5.0

Very helpful and equipment was ready when I arrived. I am very satisfied!

Kenneth Castonguay 
Rating:
5.0

Very pleasant experience both times I have rented here this calendar year.

GAIL DENIO 
Rating:
3.0

Returned truck a day early, with more gas than I took it out with and I was charged tax in New Hampshire which is a tax free state, very disappointed in the overall experience.

Robert Mickolsz 
Rating:
4.0

Customer did not leave a comment.

MEREDITH CARVER 
Rating:
5.0

Exceptional service and care of the customer. Keep up the very fine work at this wonderful location! -G. E. Malone

Garry Malone 
Rating:
5.0

Customer did not leave a comment.

KEVIN VENO 
Rating:
4.0

Customer did not leave a comment.

GAIL DENIO 
Rating:
5.0

Customer did not leave a comment.

richard bilodeau 
Rating:
5.0

The vehicle was exceptionally clean and the service very friendly and efficient. The office and facilities were equally well maintained.

richard bordwell 
Rating:
3.0

Customer did not leave a comment.

tim kirwan 
Rating:
5.0

Very personable staff.

FRANK HYNES 
Rating:
5.0

Just make more equipment available to the dealer!

charles Dow 
Rating:
4.0

Customer did not leave a comment.

Wendy Keane 
Rating:
4.0

Customer did not leave a comment.

don valles 
Rating:
4.0

Nothing

NAMI VAN 
Rating:
4.0

Point of sale clerk was unskilled and confused. Things improved greatly when Owner took control. Training and motivation needed for first clerk. Once someone who knew what was going on took over, it was a "slam-dunk". Everything from that point seemed average and perhaps a little above.

Dennis swett 
Rating:
5.0

Great experience the lady Bethe, in the office was great..

tina jerrier 
Rating:
5.0

Customer did not leave a comment.

Ernest Fox 
Rating:
5.0

Customer did not leave a comment.

Thomas Quigley 
Rating:
3.0

once i finally found the place . the lady at the desk was very accommodating and made everything so easy. brought it back and again the next women that waited on me was wonderful. i would definitely rent from them again. thankyou for being so nice and understanding.

Doreen McKee 
Rating:
5.0

Customer did not leave a comment.

TOM BOUCHARD 
Rating:
5.0

Very nice facility and great customer service.

Privacy Request  |  First Impressions 
Rating:
5.0

I would use U-haul again in a heartbeat. The trailer (6x12) towed like dream.

KRISTIE OWENS 
Rating:
2.0

Despite having created an online account, to confirm the reservation, the personnel at this location had no information other than my name, and that I wanted to rent a 15' truck. I had to provide all the other info (mileage, rental period, one-way destination, etc...) to them. They should be able to access that info via the online system that creates your user reservations.

TOM QUACKENBUSH 
Rating:
5.0

Customer did not leave a comment.

Peter Eastman 
Rating:
3.0

Customer did not leave a comment.

ELIZABETH PREYSNER 
Rating:
4.0

Customer did not leave a comment.

SARAH GROSS 
Rating:
1.0

The van I rented had a broken mirror that was unusable, no air conditioning, or it worked when you first turned it on and then died 20 minutes into driving. Had to drive with the windows open and got a massive sunburn (on one half of my body) despite being a new vehicle it had a huge amount of issues. When I picked up the van it took 45 minutes to checkout which screwed up my entire schedule and the schedule of the friend who drove me in. When I returned the van at 4:30 today instead of 9:00 tomorrow the staff were put out that I was "early" And on top of all of this bs, the price was more than $200 more than the price I was quoted when I booked online. And on top of this, I made the identical trip last year, in a box truck towing a trailer, and this cost me more. I was conned on the mileage, and the van used more gas than a box truck towing a trailor? Exactly the same trip. Would not recommend or do business with this uhaul dealer ever again. They are inefficient and dishonest. And they rented me a van with serious safety issues. Disgusted

Ellen Perkins 
Rating:
5.0

The only problem I had was there was no jack to lift the tongue off the ground to put it on the truck. I am 76 years old!

DONALD MINOR 
Rating:
3.0

Got charged an extra day because I was not aware it had to be dropped off at the time I picked it up. Annoying for an hour!

CLIFFORD KING 
Rating:
5.0

Easy drop off. Clean - and room to back 26 truck into. Renting another truck in two weeks and dropping to same location.

SHARON WASHWICK 
Rating:
1.0

Did not get up from desk to help me get trailer off my car. Hard to back trailer into tight parking spot. Location was poor.

JENNIFER BELLI 
Rating:
5.0

Customer did not leave a comment.

robert andrews 
Rating:
5.0

Customer did not leave a comment.

Ann Reidinger 
Rating:
4.0

Over the course of two days dealing with Winnisquam Storage they were very professional and nice. Everything was in order, and it was easy pick up and drop off. Jeff

Jeffrey Pesci 
Rating:
5.0

Convenient easy location, Great overall experience

karen ganzel 
Rating:
5.0

Customer did not leave a comment.

JOE KAPP 
Rating:
5.0

Very nice facility!! Clean and friendly. Dropped off the trailer and also rented a storage unit.

Peter Eastman 
Rating:
5.0

Customer did not leave a comment.

PIERRE ANGIER 
Rating:
5.0

Customer did not leave a comment.

STEPHEN BENNETT 
Rating:
3.0

We were not notified of the change of pick up location till we were almost to the first pick up location. Also no one came outside to help us with the trailer.

BRUCE ORLOSKY 
Rating:
5.0

Facility is very clean and has convenient hours

Privacy Request  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

marilynn hill 
Rating:
5.0

Associate was polite, courteous and explained the entire transaction in simple terms that could be easily understood. I couldn't possibly make a recommendation to improve the fantastic service offered at this location

Whitey Morris 
Rating:
5.0

Manager, Jesse, very professional. Nice guy.

donald webber 
Rating:
5.0

Very friendly and helpful. Initial estimates for mileage were 20 miles too low, however.

Patrick DeBenedictis 
Rating:
4.0

Customer did not leave a comment.

TODD CLEMENTS 
Rating:
5.0

Customer did not leave a comment.

John Oshea 
Rating:
4.0

Customer did not leave a comment.

DANA BEAN 
Rating:
5.0

nothing

Wendy Murphy 
Rating:
3.0

I have been overcharged for an additional day's rental as well as an additional $14 insurance fee. I am in the process of contesting these charges but I will never use this location again, or recommend them.

Steve Savina 
Rating:
5.0

Got me checked out quickly. Great job at both the pick-up and delivery points.

Alan Graustein 
Rating:
4.0

Service and product were at and above expectations. Thank you and I would not hesitate to use again if needed.

peter tarter 
Rating:
5.0

nothing they were great!

JUDITH TYLER 
Rating:
3.0

This has nothing to do with this location but uhaul in general sucks. I booked a 6x12 trailer on june 4 to pick up on june 28, I was called at 530 on june 27 and told they had none available. An hour later I was called and told that the ckosest one was over 2 hours away and then I had to go pick it up. I had to drive 5 hours round trip and 236 miles just to pick up the trailer and was not offered any discount. Again this has nothing to do with this location but with uhaul in general I would not recommend this company to anyone. Horrible service

BRIAN HENAULT 
Rating:
5.0

The driver's side door was missing a bolt and was falling off, the A/C did not work and it was 96 out when I moved which made me furious, the truck was at 1/4 a tank of gas, even though I signed a statement I would refuel it or be charged. Overall a great place to rent from, but damn Uhaul.....really. Also in had to Agee to accept water damage because there was aluminum tape on the truck, and of course it rained and my Tempurpedic got wet.

kate THURSTON 
Rating:
3.0

There was no one there. I dropped key into a box, so I had no contact with anyone.

DAVID MUSKOPF 
Rating:
4.0

If I had come alone to pick up the trailer, I'm not sure the person working the desk and I could have hooked it up by ourselves.

martha kane 
Rating:
4.0

I was told I'd be getting a Plymouth, NH pick up location, but the location was changed to 30 miles away--and I had to pay for 60 extra miles!

thomas dawley 
Rating:
5.0

We rented a 14' moving truck on a recent Saturday. Front desk attendant was very cheerful and easy to work with. Truck was clean and in good repair. Had a great experience and would definitely use this location again.

sue dwyer 
Rating:
4.0

Excellent customer service at this location. I was very pleased. This young lady was pleasant, smiling face and flexible about the pick up time when we called earlier. Our truck was clean and easy to drive. I would recommend this to anyone who wants to have this part of the moving experience not be difficult.

MERRY RYAN 
Rating:
5.0

The person here was outstanding! Knows exactly what she is doing!

Michael Goodwin 
Rating:
4.0

this is a very convenient place. will definitely use again if we need to.

JEANNE CARAMELLO 
No reviews have been submitted for this location.

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