Comentarios de los clientes para Windy Flat

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Windy Flat

Clasificación general:

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SUZANNE C.
Clasificación:

Excellent service always going to come to this location when I need a U-Haul friendly staff knowledgeable and speedy service none better

DONALD P.
Clasificación:

The folks here came thru for me. We had a moving company scheduled to pick up our stuff and take it across country. They were awful, doubled the agreed contract price before they got out the truck. We went with uhaul instead. Got a truck and moved our stuff into a pod instead. Staff at uhaul helped us with a last minute truck and were friendly and helpful. Great job windy flats crew!!!!

Glenda G L.
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El cliente no dejó un comentario.

VIVA C.
Clasificación:

The staff was friendly, helpful and accommodating. My only complaint would be that I wish I had been charged when I brought the van back and told them I had crossed a bridge, they could've charged me for it then. Regardless, I had a very good experience.

CHARLES G.
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El cliente no dejó un comentario.

Naima A.
Clasificación:

I love the app non contact check out

LOREN M.
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El cliente no dejó un comentario.

TRAVIS L.
Clasificación:

Improve the parking arrangement for customers leaving their vehicles.

ARNEL T.
Clasificación:

El cliente no dejó un comentario.

Derrick R.
Clasificación:

El cliente no dejó un comentario.

rebekah A.
Clasificación:

El cliente no dejó un comentario.

BRITTANY T.
Clasificación:

The customer service was great. The truck was a little beaten up.

Fidel B.
Clasificación:

El cliente no dejó un comentario.

THOMAS W.
Clasificación:

Had a little difficulty with rear roll up door getting stuck in open position making me late for turn in the following day. Company was gracious not charging me a late fee.

LEA W.
Clasificación:

Quick and easy. Will use again.

kaitlin M.
Clasificación:

James set up my appointment and was very helpful and professional. When I arrived the next day I was promptly greeted and set up with the truck I had reserved. The employees were all very friendly and helpful. Highly recommended!

Alfredo M.
Clasificación:

Great service.

BRANDON H.
Clasificación:

This location may or may not typically accept after hours drop offs. There was not a clear location for me to do so, and there was no lock box where I could leave the keys. At the beginning of the next business day the owner of the facility called my phone 10x asking where they keys were. I explained they were in the vehicle since there was no other safe place to leave the keys. Being more clear about expectations would be good.

MICHAEL M.
Clasificación:

Best Uhaul I have ever been to hands down!! I'll never go to another Uhaul. Thanks guys!!

Jon G.
Clasificación:

Convenient to the El Sobrante, San Pablo area.

DESIREE C.
Clasificación:

My service was a little confusing. I reserved online for this location and I get there and I am told that I did not have reservations there and that uhaul should have contacted me. Well I did not like the fact when I got a hold of a representative that had contacted me after my scheduled time, I am told that my reservation is way out in East Oakland. That is way out my way and out of my time schedule for the vehicle. At windy location just so happen a van was returned before leaving. I asked could that be rented and they were able to rent it. Without that being able to happen. I would not have been able to do what I had to do with the rental. This made me unsatisfied with using online service for a rental. I would not recommend booking on line.

KHAMVONG O.
Clasificación:

El cliente no dejó un comentario.

VERA M.
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The truck i received was very clean and very well maintained. The customer service was excellent and the staff answered all my questions.

CHARLES T.
Clasificación:

Nothing everything was awesome

Hilbert E.
Clasificación:

The person who was helping me and everyone else in the “office/store” we're not wearing a mask or socially distancing when talking to me and showing me the truck. I did not feel safe however I needed the truck since that was the only one left in the area. Definitely will not be going back.

THEA K.
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El cliente no dejó un comentario.

Griff W.
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El cliente no dejó un comentario.

OLIVA A.
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This is the second time I rented a truck in this branch. The staff have great customer service. They're very helpful.

GARY P.
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Continue staying consistent with your high quality of service. Thanks

SHAILESH S.
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El cliente no dejó un comentario.

Cicero S.
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I requested dolly but don't was in truck. I paid for that and you don't refund me

JONATHAN G.
Clasificación:

El cliente no dejó un comentario.

christopher H.
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El cliente no dejó un comentario.

KAREN T.
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El cliente no dejó un comentario.

PERLA L.
Clasificación:

Nicely, I love this location, high quality ♥️♥️🥰

william Z.
Clasificación:

El cliente no dejó un comentario.

FRANTZ J.
Clasificación:

El cliente no dejó un comentario.

Sally M.
Clasificación:

El cliente no dejó un comentario.

ANIEBIETOBONG E.
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Your staff at Windy Flat are exhibited excellent customer service. From Amanda on the phone to gentleman at the desk. Seem like genuinely kind people. Take great care. -Ani

IVY W.
Clasificación:

Very friendly staff and convenient location

julie K.
Clasificación:

The mirrors were dirty but that was easy to clean at the gas station. When you're not accustom to driving a big truck it's just another obstacle if it's not easy to see out the side mirrors. There was a Tow light on that took us half way through the trip to see that there was directions on how to turn that off. A quick check by Uhaul hosts would have taken care of that. Otherwise, super nice front office and very helpful on the phone. Thank you all!

LOUIS M.
Clasificación:

Very good service. Rented from them years ago. They just get better n better.

Susana G.
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El cliente no dejó un comentario.

Kendra W.
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El cliente no dejó un comentario.

Almaree D.
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El cliente no dejó un comentario.

McKinley W.
Clasificación:

The van was not cleaned from the last trip. No one in the office bother to at least clean the cab knowing this is required, especially during the pandemic. No note was made of this in the contract. When I returned it they said I left dirty and when I explained what happened they still didn't believe me. They don't wear masks in the office and a woman was kissing her dog on the mouth that was the office. Worst U-Haul I have ever been to in the US.

Matthew G.
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El cliente no dejó un comentario.

JOSE N.
Clasificación:

As always, very friendly, courteous and profecional. I love WINDYFLAT

Clinton W.
Clasificación:

El cliente no dejó un comentario.

gary M.
Clasificación:

El cliente no dejó un comentario.

Ethan S.
Clasificación:

This was our first experience using Uhaul. No space for our car while we used the uhaul, was provided no instruction about after office hour drop off, and were overall not helpful at all.

JOSE M.
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El cliente no dejó un comentario.

suliman K.
Clasificación:

The stuff was so Freindly. And I had good experience.

Luecreasia D.
Clasificación:

I needed a moving truck with a mother's attic at least, the van was too small and we had to make extra trips that costs more money and more time. The staff was very friendly, personable but professional.

LESLIE P.
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El cliente no dejó un comentario.

Ernesto U.
Clasificación:

I took off a star for not wearing a mask during a pandemic.

Christopher M.
Clasificación:

El cliente no dejó un comentario.

OLIVA A.
Clasificación:

Staff are very attentive and accommodating.

CHARLES S.
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The service was very good and professional.

DEBORA P.
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Very friendly staff :)

JOSEPH S.
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Generally a great experience, I would recommend Mike to assist you. He is very friendly and humorous. 5 stars

BARRY N.
Clasificación:

El cliente no dejó un comentario.

DONALD H.
Clasificación:

Easy pick up and drop off. Friendly staff, no wait time.

ANTONIO B.
Clasificación:

very prompt and friendly, please continue to excellent customer service

HAYDEN P.
Clasificación:

My 10' box truck had 82PSI in all tires except the right rear tire, which was underinflated at 62PSI. The employee who helped me was surprised, and did not offer to fix the problem. There was also an oil warning light on the dashboard. It seemed like the vehicle was not closely maintained. However, 5 stars for friendliness, and I didn't have to wait very long.

David D.
Clasificación:

El cliente no dejó un comentario.

CHARLES J.
Clasificación:

El cliente no dejó un comentario.

PRINCESRAVEN R.
Clasificación:

keep it up McCarty fam!..

NEGASSI H.
Clasificación:

El cliente no dejó un comentario.

JANNEL G.
Clasificación:

Thank you! Great customer service. Quick and easy service.

Dijon S.
Clasificación:

El cliente no dejó un comentario.

Dillan G.
Clasificación:

The dude was so friendly! Really appreciated how kind he was.

MICHAEL H.
Clasificación:

Employees should be wearing masks.

Richard Q.
Clasificación:

El cliente no dejó un comentario.

Jaleh T.
Clasificación:

Easy, fast, and everyone was nice. I'd come again if I need them.

Kimberly B.
Clasificación:

I was in and out quickly.

Luis C.
Clasificación:

Be more responsible and professional.. Don't give to the customer 2 o 3 different prices...

Belinda B.
Clasificación:

El cliente no dejó un comentario.

Edmund S.
Clasificación:

El cliente no dejó un comentario.

Alfredo V.
Clasificación:

Very friendly and courteous

Chris W.
Clasificación:

It would be good if they had a key drop box that was accessible from the gate.

LISA W.
Clasificación:

El cliente no dejó un comentario.

rene G.
Clasificación:

El cliente no dejó un comentario.

reuy H.
Clasificación:

Everything worked out well. The staff in Windy Flat were very friendly and helpful.

Rene G.
Clasificación:

El cliente no dejó un comentario.

Janell B.
Clasificación:

Customer service was excellent very friendly and considerate

Kieth D.
Clasificación:

Nothing. You all are great.

dorris H.
Clasificación:

El cliente no dejó un comentario.

bruno O.
Clasificación:

charged twice even checking out

Mary F.
Clasificación:

The service was great, very helpful, cheerful, freindly.we look forward to using your services again.

Donna T.
Clasificación:

El cliente no dejó un comentario.

david W.
Clasificación:

Mike and Amanda are great people. They helped us out and worked with us in our darkest hour. This is a great company with old traditional customer oriented values. I am glad to experience the professionalism and customer care they provide. Thank you Bzzbeeremoval.com

Lawrence H.
Clasificación:

El cliente no dejó un comentario.

Robert M.
Clasificación:

I always receive impeccable service from this rental location. On this rental there was an issue with the truck overheating. Mike was quick to handle the problem. The truck was cleaned and well maintained but it was unforeseen the cooling system had a problem.

Alicia B.
Clasificación:

They saved my day! I went to another U-Haul down the road that had horrible customer service then decided to come to Windy Flat. The guy at the front desk was so nice and friendly and really helped me out. I was in desperate need of a truck and they came through. I'd definitely rent a truck from here again.

mirna P.
Clasificación:

El cliente no dejó un comentario.

Melvin P.
Clasificación:

Great customer service, easy in and out transactions.

francisco M.
Clasificación:

El cliente no dejó un comentario.

MARY D.
Clasificación:

Nothing. Great customer service.

John T.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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