Comentarios del cliente para Winchester Moving Supplies

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Winchester Moving Supplies

Grado total:

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Eleanor H. en

Grado:

They were very helpful and polite. They worked with us for the rental of the truck and also the appliance dollie. I would definitely recommend them to everyone.

John L. en

Grado:

El cliente no dejó un comentario.

Terralynn C. en

Grado:

Best price guarantee Actually figure out the best price, not just a daily rate, not always the best deal

Edward M. en

Grado:

Lisa was great to work with....

Charles A. en

Grado:

So easy and fast to check in! The attendant was efficient and friendly!!

Justin H. en

Grado:

Great service. Super friendly. Equipment worked well. All I could ask for. The

Kelly H. en

Grado:

El cliente no dejó un comentario.

Leonard S. en

Grado:

nothing everything is perfect

James P. en

Grado:

Nothing all was excellent

Garland M. en

Grado:

El cliente no dejó un comentario.

Jerome A. en

Grado:

The attendant at the drop off location was very helpful and extremely efficient making the entire process very easy and pleasant.

Gary G. en

Grado:

Leisa was a great help and made the need for a moving truck very smooth and easy to do. Thanks for the great customer service!

Bryan P. en

Grado:

Great customer service. Quick and easy transaction!! This is my 3rd time using this location.

Zhachery W. en

Grado:

I had to travel 20 plus miles to pick up a auto transport - It was dark when I picked it up When I loaded the vehicle the following day I noticed that one of the tires was bald but based on schedule I needed to leave and start the trip. That bald tire blew out 300 miles from my destination, that tire blew out and standed along the highway for a couple hours to waiting for assistance

Steve C. en

Grado:

Very professional service. Great people to deal with, and the man who processed my rental obviously knew what he was doing. Thanks.

Deborah B. en

Grado:

your 10' trucks are amazing

Jaime G. en

Grado:

El cliente no dejó un comentario.

lucio A. en

Grado:

El cliente no dejó un comentario.

Kirsten M. en

Grado:

Long wait time only to be told things would be taken care of.

Diane M. en

Grado:

This U-Haul store was very efficient and helpful for a local move. They have everything you need right there.

LINDA M. en

Grado:

Wash the inside of the windshield as well as the outside!!! Otherwise all was fine.????

Pamela F. en

Grado:

El cliente no dejó un comentario.

TODD J. en

Grado:

Nothing, it was great

Jeremy L. en

Grado:

Hire more assistants, especially for the weekend. Teach your representatives to continue helping the in person customers, as opposed to continually answering the phone and going into each phone customer's issue.

Allison J. en

Grado:

When I went in I was told it was .99 cents a mile. The office charged me for an extra 3 miles & charged me 1.29 a mile. When I called to tell them about it they said sorry it’s in the contract you sign nothing we can do about it.

Roger M. en

Grado:

Excellent, friendly customer service.

John L. en

Grado:

El cliente no dejó un comentario.

Michael T. en

Grado:

El cliente no dejó un comentario.

Melissa B. en

Grado:

The lady helping was amazing. In and out. She was helpful and sweet

Craig C. en

Grado:

El cliente no dejó un comentario.

William B. en

Grado:

El cliente no dejó un comentario.

Robert S. en

Grado:

El cliente no dejó un comentario.

Tyler R. en

Grado:

El cliente no dejó un comentario.

Andrew B. en

Grado:

Everything was great

Milton C. en

Grado:

El cliente no dejó un comentario.

Scott M. en

Grado:

A sign at the old location redirecting to the new storefront would be helpful. Other than that great staff and easy drop off

Thomas F. en

Grado:

El cliente no dejó un comentario.

David S. en

Grado:

El cliente no dejó un comentario.

Seth H. en

Grado:

The gentleman that checked me in did a fantastic job at getting there ball rolling and me on the road quickly.

Don H. en

Grado:

El cliente no dejó un comentario.

Michelle M. en

Grado:

El cliente no dejó un comentario.

simon G. en

Grado:

El cliente no dejó un comentario.

Les R. en

Grado:

El cliente no dejó un comentario.

Ferenc R. en

Grado:

El cliente no dejó un comentario.

Wilma M. en

Grado:

El cliente no dejó un comentario.

Adam H. en

Grado:

El cliente no dejó un comentario.

Victorial Y. en

Grado:

Although both times we received good service and equipment, the process of renting the same size truck and equipment was very different. Our rentals were about 4 days apart. There is obviously no consistency here. The first time a lady gave us the keys and told us to just drop it off when we were finished and explained how we would be charged accordingly. The second rental required us to upload 5 to 6 photos of the truck's condition and answer a lengthy survey when we dropped if off after hours. I'm sure our second rental was preformed with the company process, but it was very inconvenient.

bruce B. en

Grado:

El cliente no dejó un comentario.

Sylvester S. en

Grado:

El cliente no dejó un comentario.

gerena N. en

Grado:

El cliente no dejó un comentario.

Janet D. en

Grado:

I needed the ball attached to my hitch. They were unable to attach it for me and sent me offsite to have this done.

EMILY M. en

Grado:

El cliente no dejó un comentario.

Erica B. en

Grado:

El cliente no dejó un comentario.

JULIAN L. en

Grado:

Exceptional service, attentive to needs, calls me by name, polite and courteous. Plus the vehicles are always in great condition.

denise V. en

Grado:

I did all the stuff online so I wouldn’t have to do it when we got to the pick up place and it seems like we still had to do more paperwork and stuff there even though we did it already. Would love to see that be easier process.

Matthew W. en

Grado:

Great job. And customer service reps were very helpful as well.

JAMES B. en

Grado:

Keep up the same good work.

Kimberly P. en

Grado:

El cliente no dejó un comentario.

Susan L. en

Grado:

El cliente no dejó un comentario.

Susan W. en

Grado:

El cliente no dejó un comentario.

John C. en

Grado:

Lisa was great. She took my reservation and got it in the system and was also there for pickup and drop off of the trailer.

Steven M. en

Grado:

Add a 6x12 open utility trailer in Berkley Springs WV. Please commend Vernon at Dawson home center for his great customer service in finding and booking the trailer. He stayed very late to help me out!

Julianna S. en

Grado:

El cliente no dejó un comentario.

John S. en

Grado:

I ordered online 12 moving pads/blankets but upon my arrival to pick up my rental was informed they didn’t have any because none were turned back in. I wish I could have been notified as I was out in a bind moving valuable glass furniture.

Thomas T. en

Grado:

Need to update/add to GPS settings, as the office has moved to another location in the same shopping complex. Had to look hard to find.

Edgar A. en

Grado:

the man in charge went out his way to help us we did not have correct ball for hook up he waited until we got one from local auto pts store & once before we rented a trailer he did same thing even in pouring down rain hooked it up he is also good Christian person

Robert M. en

Grado:

El cliente no dejó un comentario.

Pat L. en

Grado:

The gentlemen checking me out was very thorough and helpf

Robert M. en

Grado:

El cliente no dejó un comentario.

EDUARDO E. en

Grado:

El cliente no dejó un comentario.

Jamie O. en

Grado:

It was easy to get in and out

Vada H. en

Grado:

El cliente no dejó un comentario.

Ronald H. en

Grado:

El cliente no dejó un comentario.

jeremy M. en

Grado:

Greatly drive no problem with break down

Kerry W. en

Grado:

The dropoff location people were great! My frustration with the entire experience was trying to change my dropoff location because I ended up renting a uhaul storage unit closer to me. I tried at 5 different times over the course of a week with 5 different people (starting with Uhaul itself whose rep told me to change it when I picked it up but that didn't work) and wasn't given correct info until it was too late to change. As a result, my Uber to return the truck ended up costing me almost $50. The reservation website is a bit of a pain, too. Otherwise a good experience!

John C. en

Grado:

El cliente no dejó un comentario.

WALTER J. en

Grado:

El cliente no dejó un comentario.

Jacob B. en

Grado:

The truck smelled like cigarettes. The cargo area smelled like dog pee. It was horrendous

George M. en

Grado:

The people were very courteous and polite gave me the best deal I'm very satisfied with everything there if I leave the truck again I will come there

Edith J. en

Grado:

This location can be a bit busy, but they were very accommodating in not making me wait to be checked in

alicia B. en

Grado:

El cliente no dejó un comentario.

Joelynn S. en

Grado:

El cliente no dejó un comentario.

Frederick H. en

Grado:

El cliente no dejó un comentario.

JOE D. en

Grado:

Very helpful and friendly staff.

BILL P. en

Grado:

El cliente no dejó un comentario.

Aubrey H. en

Grado:

Very nice, friendly staff

JOE D. en

Grado:

El cliente no dejó un comentario.

Rick L. en

Grado:

El cliente no dejó un comentario.

Marina B. en

Grado:

Personnel was outstanding, friendly and very accommodating! The 15 foot truck I rented concerned me as far as its brakes. Obviously they worked but I felt like they were becoming treacherous.

Martha V. en

Grado:

El cliente no dejó un comentario.

DeAnna V. en

Grado:

I have rented from Uhaul numerous times and have never been double billed for usage. This was not our original requested pickup location however the day before our move the pickup and return location was changed. We were one hour late returning because of an accident on the highway which was the main reason we’d selected the original site because of traffic on the highway and were build for an additional day. We will not be using this location in the future.

Steve V. en

Grado:

El cliente no dejó un comentario.

Frits G. en

Grado:

El cliente no dejó un comentario.

Philip B. en

Grado:

El cliente no dejó un comentario.

Philip B. en

Grado:

El cliente no dejó un comentario.

Stephen M. en

Grado:

El cliente no dejó un comentario.

Christopher A. en

Grado:

Still waiting for Corporate to contact me to discuss this issue. I filed the main complaint about two weeks ago.

Dreama M. en

Grado:

This location and the person who assisted me was fabulous. However, what I ordered online ("guaranteed") was not what was available to me. Not this location's fault - main online service was not accurate.

Merrill N. en

Grado:

Can’t think of anything

Stanford P. en

Grado:

El cliente no dejó un comentario.