Well, the first time I went to this location was closed. Nobody notified me. Today Monday, the guy in charge had an bad attitude. The 10 foot truck was dirty and had all mechanical issues. I have to call road assistance. Need to be service badly. Terrible business. I should get a refund!!!!ELIAS J.
Customer Reviews for Wilson StoreMore
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Ashley D.
Make sure the gas you state that is in the tank is accurate and more than just 1/4 of a tank. At least have 1/2 tank of gasJennifer P.
The whole rental process went smoothly. The clerk she was super nice and very helpful. Ended up having to keep a few days longer than expected but that was no problem.Tenesia T.
El cliente no dejó un comentario.Joe B.
El cliente no dejó un comentario.Lavoris B.
The two young men did an ok job and they are somewhat experienced. They left over the wardrobe closet on the hallway which they did not try hard to move it to the bedroom even I said we could get it in. And I have to move it in later by myself and it was about three to four inches extra tall. Other than that they did good and were very careful with stuff they moved. Overall I think they will be doing a lot better because they still young.Gary M.
Friendly customer service. Transaction was smooth and seamless. Likely the best uhaul experience I've ever had.MONIQUE D.
El cliente no dejó un comentario.blanca D.
El cliente no dejó un comentario.william P.
I always have excellent service when I rent from this location and they're still doing an excellent job!!Willie B.
Staff was very helpful.Stacey C.
the location is inside a laundry mat in the back not a typical Uhaul building. Just a small sign hanging under the washland laundry sign. The guy travis-trent? Was very nice when I called on Sunday to see if I had to come back to get truck bc it wasn't the right drop off. He said I was "good, he was able to check me out with no problems "Keisha H.
People were very respectful, and very helpful I would recommend them to everyone.Veronica P.
El cliente no dejó un comentario.Hector G.
Professional and KnowledgeablePetina G.
was over charged for 100 miles!! when i literally went only a few miles and back!!! the person who did this was unprofessional and not paying attenion and was very rude when i wanted a refund. then decides to come outside and say whats going on? not professional.Stephen W.
The Wilson branch was great .. just waiting on final payment confirmation.Brock C.
My reservation was not correct. When I went to this location the truck I needed was not available due to the incorrect reservation time. I was able to get another truck from a nearby location and the experience there was great.Patty W.
El cliente no dejó un comentario.Brenda W.
El cliente no dejó un comentario.Kalaia R.
Continue to do what you all doing.Valerie D.
El cliente no dejó un comentario.tobie B.
El cliente no dejó un comentario.Linda M.
El cliente no dejó un comentario.loretta J.
El cliente no dejó un comentario.Juan D.
Everything was perfect and done professionally!Barbara H.
El cliente no dejó un comentario.George M.
El cliente no dejó un comentario.donald A.
We had terrible service from uhaul company. Cancellations, no communication, switching locations, the wrong size truckâ€¦ the issues were endlessSamantha S.
El cliente no dejó un comentario.Jacob S.
El cliente no dejó un comentario.JACQUELINE S.
All I did was drop off the vehicle so I have no opinion on them.Kiara H.
Agent lied to me about procedure and charged me for 2 days and told me that if I turned it in before the second day I would be refunded for the extra day. They did not refund me and said this was how they do business basically and stole over 100$ from me and then had the balls to charge me another 23$ more for milage. I will never use uhaul again.Kevin K.
El cliente no dejó un comentario.Dwayne J.
El cliente no dejó un comentario.Lorrie G.
Agent was helpful and an outstanding person. ¡Gracias!Aaron H.
Change locations.....you are located inside of a public laundry facility.....the clerk wasn't friendly or helpful.... But I needed the truck to move.Melissa B.
El cliente no dejó un comentario.Peter S.
El cliente no dejó un comentario.James P.
The lady who checked me out was extremely nice and helpful. Very nice and she made it a good experience.MICHAEL M.
El cliente no dejó un comentario.Anita D.
El cliente no dejó un comentario.Rob U.
Nothing! Everything was great.Nikissia B.
El cliente no dejó un comentario.Michael D.
Nice gentleman working there...helpfulJohn B.
El cliente no dejó un comentario.Kenny T.
I don't know what was wrong with the Caucasian man that refused to help me return my rental. He was rude an antagonistic. 1st he told me to just give him the keys and go without an explanation as to why he couldn't process my return at that moment and hand me a receipt. When I asked for a receipt I was just starred at as if my request was unreasonable and unwarranted. I simply did not want to return the vehicle without confirmation of a date and time. This man was very nasty towards my daughter and I. I am still in disbelief.Danea W.
Everything was perfect, would rent here again!Scott S.
El cliente no dejó un comentario.ANITA B.
Great serviceLinda L.
El cliente no dejó un comentario.Charles A.
The directions should be more specific on how to open the lock to obtain the key as well as the location of the â€œblack boxâ€, which is actually the lock itself. Overall the experience using the mobile service was great.Christie L.
Great serviceJason C.
El cliente no dejó un comentario.ELIOMAR T.
El cliente no dejó un comentario.CAMERON A.
Barbra was awesome, she was very knowledgeable and helpfulJULIAN E.
El cliente no dejó un comentario.JENNIFER W.
El cliente no dejó un comentario.JENNIFER W.
El cliente no dejó un comentario.SETH S.
Doesn't Need Any Improvements.KIMBERLY A.
Staff were very helpful and efficient at getting me into my rental. I wish the truck wasn't so old but it did get me from point A to point B.GEORGE M.
El cliente no dejó un comentario.CYNTHIA C.
When picking up the Uhaul it took about 30 extra minutes. The Clerk was not trained in Uhaul pick up and told me I would have to come back tomorrow. I called uhaul and attempted pick up on my phone, however I had to deal with the Clerk. When I returned inside I explained I could not come back another day, she reluctantly called another employee in and he saved the day. If it was not for Trey coming in, off the clock to let us pick up our rental, our whole weekend and move would have been ruined. I am thankful he arrived, but I was frustrated with the beginning of my expirence.Daniel B.
El cliente no dejó un comentario.DEAN D.
El cliente no dejó un comentario.PATRICE J.
No mattress pads available, even though I had reserved them.michael C.
El cliente no dejó un comentario.Christen W.
El cliente no dejó un comentario.MACHELE S.
El cliente no dejó un comentario.EDWARD R.
The process was easy and the attendant was very accommodating. Nothing to improve it.Sandra B.
El cliente no dejó un comentario.SANDRA N.
El cliente no dejó un comentario.EDWARD P.
El cliente no dejó un comentario.ELAINE J.
Don't allow smoking in vehicles. Smelled terrible.Stacey K.
El cliente no dejó un comentario.Frances W.
El cliente no dejó un comentario.Scott S.
Great Friendly customer service.JANICE K.
we waited inside for someone to help us for over 30 min. The person working there finally came back from wherever she was and was rude. did not apologize.Justin P.
Always rent from Uhaul, never had a bad experience!GAIL D.
Pick up and drop off locations were great! I was able to pick up and drop off with no problems. Very professional.Allison S.
Let next customer put the U-Haul rental truck on full tankKIMBERLY M.
Custo.er service was excellent and equipment was very clean. I would recommend them, and no complaints.MARQUIETA T.
El cliente no dejó un comentario.WALTER C.
El cliente no dejó un comentario.Jeffrey W.
both pick up and drop off locations had very friendly and helpful employees.JO T.
El cliente no dejó un comentario.Ramsey S.
She worked hard to find me a truck , she kept in touch, then she deliveredLOU C.
El cliente no dejó un comentario.Michele J.
El cliente no dejó un comentario.ANDREA C.
El cliente no dejó un comentario.DANIEL B.
El cliente no dejó un comentario.KENNETH W.
El cliente no dejó un comentario.TASHIKA B.
Very good customer service.HOWARD H.
Get more trucks for this locationMICHELLE P.
Nothing give same service!!PATRICIA F.
El cliente no dejó un comentario.SUGTRISHA F.
El cliente no dejó un comentario.SHERYL T.
El cliente no dejó un comentario.DEMETRUS M.