Comentarios del cliente para Wilson Manufactured Homes

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Wilson Manufactured Homes

Grado total:

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Brittany M.
Grado:

Make a concert road like a pull through that’s easy to check in and check out without being beside that crazy road

James M.
Grado:

El cliente no dejó un comentario.

MEGAN W.
Grado:

Not happy with the amount of locations that I have around me for reserving a UHaul. There is at least 10 locations and I tried to reserve one starting Thursday to use for one day. NO WHERE around me had anything available. I had to drive an hour away just to get a small 10ft truck to use. If somewhere closer like belpre, Parkersburg, Vienna or Marietta would’ve something. My bill would’ve been half the price. You need to work on your availability with vehicles.

DAVID C.
Grado:

N/A

Sharon T.
Grado:

Very helpful and friendly

BECKY R.
Grado:

El cliente no dejó un comentario.

BECKY R.
Grado:

Eddie is always very helpful and willing to work with you to make your U-Haul experience a good one.

marilyn W.
Grado:

Was sent to a place 52 miles away, then sent to another in St Marys WV that was CLOSED. Then they didn’t have my 17’ I reserved so stuck me with a 27’ and double payment

Craig P.
Grado:

El cliente no dejó un comentario.

HAROLD C.
Grado:

El cliente no dejó un comentario.

BART J.
Grado:

El cliente no dejó un comentario.

James V.
Grado:

El cliente no dejó un comentario.

Jacqueline H.
Grado:

Very helpful in getting everything we needed to move my parents.

Tom E.
Grado:

I had to pick the trailer up a day early because the place was going to be closed. I had to leave work a few hours early to pick it up,

Allen T.
Grado:

U Haul needs to work on their computer system

Carl M.
Grado:

The gentleman was great and pleasent to talk to, area was a little small, an inexperienced driver may have difficulty parking there were more Uhaul trucks there.

ricky R.
Grado:

El cliente no dejó un comentario.

Jason D.
Grado:

your uhaul system has crashed everywhere ive rented something so i dont blame wilson. he put my information almost 6 times restarting hios computer cause my 3/4 ton cant tow a ford escort or it would just freeze up putting in the plate number wilson was the key to me not just taking the car dolly and leaving please fix your system it shouldnt be that hard or that that long to fill out the necessary paperwork this has been a problem at several locations you can find less time consuming ways to cover your companies ass with pre printed forms.. but then that would cost you money and not the shop that has to deal with pissed off customers that are in a hurry and the rental fee isnt worth the time it takes or owners staying late to restart the computer 4 more times this process seemed to me to be flawed to where you may get anything inputed just so they dont look at fault for this horrible process but its all about lawsuits not really about a service or safety and you can tell as a customer are your sales down? wilson was the only reason i didnt blash you guys on every social format possible

Brandi R.
Grado:

The vehicle smelled like cigarette smoke. The interior was not cleaned. The gas gadge was between 3/4 a tank and full, but I was expected to return on full. I took pictures before leaving to show the gas level and interior.

Joshua S.
Grado:

U-Haul had to change my original location but didn’t notify me. Luckily I called the day before. They got the location changed to St. Mary’s , and I called that location and Eddy stayed late so that I could pick the truck up the night before. He was so helpful and kind. He made the initial negative experience, a positive one for me. I would definitely recommend their location to rend any U-Haul. I will be using their location from now on instead of my location.

RACHEL P.
Grado:

El cliente no dejó un comentario.

Michael C.
Grado:

El cliente no dejó un comentario.

Richard P.
Grado:

Uhaul rep was friendly and helpful

David B.
Grado:

Get your computer system working. I don't think it was the fault of the location, both times I have rented from Uhaul recently the computer was very difficult to work with, new "upgrade" I was told, seldom works right. Had to try 5 times and finally call tech support to get it to go through. Sad that a company this big can't have a system that works.

michael F.
Grado:

El cliente no dejó un comentario.

Paula D.
Grado:

El cliente no dejó un comentario.

Susan D.
Grado:

Challenge came in with the booking of the pickup location. The phone agent confirmed a much closer location with an earlier open time, and told us to expect a call around 7 a.m. to confirm pickup time. Somehow it was changed to a location 40 miles away, requiring an $80 cab ride. The location didn't even open until 10 a.m., hours after we had expected to already be on the road. We missed a tour reservation we had that cost us $140. So in addition to the cost of the rental, we are out $220 only because of the booking agent's inability to get the pickup location correct. The phone booking agent should have been able to see where the equipment was so this mix-up doesn't happen. We only discovered the changes when I called at 8 a.m. to inquire about the confirmation call I was expecting at 7 a.m. Pickup location personnel was friendly and helpful, but physical location was very messy.

Lewis U.
Grado:

Rental agent was extremely helpful, pleasant, and friendly.

charles M.
Grado:

Find someone who cares

Jordan G.
Grado:

I noticed the truck had a leaking axle seal and was weeping gear oil all over the driveway - after it was loaded. Nothing substantial and the truck was able to make the trip, but I could see this being an issue for some customers.

Cynthia R.
Grado:

El cliente no dejó un comentario.

Sandra G.
Grado:

This was not the location or time where I had reserved a truck. It was a huge inconvenience through no fault of Wilson Manufactured Homes. Uhaul let me know the day before that the location where I had reserved a truck 2 weeks in advance) did not have a truck. Mr. Wilson was extremely helpful and very apologetic for the horrible service from the Uhaul company.

Beth R.
Grado:

The address listed for this location is Pike Rd. It is also known as Rt. 16. Listing both names of the road would make it much easier to find.

Richard D.
Grado:

El cliente no dejó un comentario.

RICHARD P.
Grado:

El cliente no dejó un comentario.

ROBERT B.
Grado:

El cliente no dejó un comentario.

JUDY A.
Grado:

El cliente no dejó un comentario.

Rhonda P.
Grado:

El cliente no dejó un comentario.

COURTNEY J.
Grado:

Owner is a really nice guy! Worked with us and made this move much easier than the last one! We will use this location for any future moving truck rentals!

JOSH H.
Grado:

Truck had a terrible vibration between 50mph-60mph.

TIM K.
Grado:

The truck had a lot of miles on it and was pretty beat up but it it seems to run fine with no mechanical issues.

Larry G.
Grado:

Everything was fine.

Kevin S.
Grado:

I wasn't supposed to be going to this site originally. I was supposed to go to Custom Trucks in Vienna, WV but they didn't keep my reservation there and when I talked to him he seemed to find humor in me being upset. All that being said Eddie Wilson was awesome. His site is very out of the way but it was very nice to meet him and he was very helpful.

DENISE M.
Grado:

El cliente no dejó un comentario.

RUTH J.
Grado:

The customer is awful they lie about every thing I will not use them again this second time and bot times the customer service was awful

ADAM M.
Grado:

El cliente no dejó un comentario.

ADAM T.
Grado:

The workers were very friendly, so no problem there. However, it wasn't a very well kept business. Would recommend because there were no issues.

EDWIN I.
Grado:

I spent 3 hours driving in circles trying to find this damn place. PUT THE RIGHT ADDRESS ONLINE!!! Thats fucked up.

CASSIE H.
Grado:

El cliente no dejó un comentario.

EDWARD Z.
Grado:

Have area clean and more room to park returns

No reviews have been submitted for this location.

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