Yes, I would recommend, but only if they can pick up during the time the business is open! The pick up for ordering online was definitely not user friendly! It took my son and I longer to try to get the truck & return it, than it actually took us to load & off load my moving items from my old place to my new place. This is my second time to rent a uhaul truck (my first experience was to move across country in 1996). Both times were experiences I would not care to repeat!Linda W.
Customer Reviews for Wilson Collision Ltd
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.MELVIN G.
Went on line to get the truck , was after Wilsons were closed , took almost an hour , on hold for quite awhile before getting someone to talk me through the process , don't like the long wait but the person was very helpful when finally getting through the long holdKevin M.
Friendly easy to deal with representatives.Keith B.
I spent hours on the phone with customer service and no one suggested I change the site permissions for locations which would have helped. It took 4 hours for me to get my rental keys and was the most difficult time I have ever had renting equiptment.HOLLY ROSE CURLE P.
El cliente no dejó un comentario.BRUCE N.
Nothing....The staff was very helpful plus they showed us where everything was and how to use the step up. They also walked us through about dropping the u-haul off which was a great help....Thank You...I'll be backBarbara T.
El cliente no dejó un comentario.MALCOLM O.
We're happy to have such a great location close to home, Gary and his team were great to deal with. Thank you for the great service!Anthony C.
I don't have the invoice number but if you checked my history you will see I recently rented a 6 x 12 cargo trailer from Wilson's in Glace Bay .I was not offered insurance ,so I could not decline it but I saw I was charged for it . Should have been asked so I could have declined it . I rented a couple more times last week from Cape Breton Flooring in Sydney and was asked about insurance . Your records will show it was declined. Thank you F Gillis .Francis Jerome G.
Great Service ! ThanksSamuel R.
Please take care of parking spots , truck was stuck there , could not move fromFateh S.
El cliente no dejó un comentario.jack C.
El cliente no dejó un comentario.LEO PHILLIP M.
El cliente no dejó un comentario.Paul T.
The staff were excellent and very courteous. Had no problems at all. Everything went well. Recommended.Dennis M.
El cliente no dejó un comentario.April E.
El cliente no dejó un comentario.Jeremy D.
El cliente no dejó un comentario.KIMBERLY F.
El cliente no dejó un comentario.Joe B.
El cliente no dejó un comentario.Stephen D.
El cliente no dejó un comentario.Debbie P.
El cliente no dejó un comentario.ALEX B.
El cliente no dejó un comentario.BLAIR S.
El cliente no dejó un comentario.HERBERT C.
The floor in the cab was dirty with sand and dry mud and the storage space in the back was also a little dirty and kinda sandy.Pedro Henrique J.
Gary at Wilsons was great, as he was last time I using Uhaul. Thanks Gary!!!Derek M.
El cliente no dejó un comentario.James H.
El cliente no dejó un comentario.CHRIS B.
El cliente no dejó un comentario.Vanessa G.
I would not recommend uhaul people I spoke with over the phone at uhaul weren't very helpful and charged me over $ 300 for a truck which I had for 16 mi and from 9am to 23pm dec 28 the owner of Wilson's collision is trying to fix the issue however I think next time I'll use someone else enterprise maybe customer service will be much better I believeErnest P.
El cliente no dejó un comentario.frank M.
Gary, at Wilson's Collision was helpful and curtious. I had an issue with the auto transport trailer lights halfway through my one way trip causing several fuses to blow during my drive at night. Causing several delays and dangers on the side of the highway. Gary gave me a number to callDerek M.
Was the WORST service I have ever had if it wasn't for someone just showing up at the right time we would of never got our truck and then it was almost double price NEVER EVER will we use Uhaul againCIERENA C.
I would definitely recommend and use this location again!DEREK K.
make sure you can give refunds undesr any curcumstancesJames D.
Call center support sucks. I could not get the selfcheck out to work when I was at the location and bye the time i got through to uhaul I was at home and had droped off the trailer. They charged me an extra 30$ because I did not want to drive back to the location, call them back wait to get through and it was the fault of the website not workingJustin D.
El cliente no dejó un comentario.BLAIR S.
El cliente no dejó un comentario.JOSHUA M.
El cliente no dejó un comentario.ross B.
El cliente no dejó un comentario.JOHN R.
Rental location is a body shop and the employee had very little interest in dealing with trailers and Uhaul equipment. Didn't even go outside to help me hook it up. Also the trailer didn't have a tongue jack and was quite heavy to deal with. Apart from that the trailer worked very well and did what I needed it for.sandra J.
El cliente no dejó un comentario.Kara C.
I had ordered a moving dolly and moving pad which i had payed for and never received. I'm very distatified with how my truck was prepared. and that i paid for services i never received.John H.
El cliente no dejó un comentario.Edward T.
El cliente no dejó un comentario.Kevin J.
Great location. Wish they were open on the weekends to do a counter pick up and drop off. Had to use online pick up drop off. Was a nightmareJames M.
The return truck app is not straightforward. Its lacking proper instructions.matt B.
El cliente no dejó un comentario.lawrence H.
Fast drop off, no problemsrandy J.
El cliente no dejó un comentario.bernard E.
El cliente no dejó un comentario.Wanda N.