Stopped by location 1 week prior to pickup and was told to do order on line. No problem. I Made Reservation online. Went to pick up thr next week and was told sorry we no longer do uhaul even as the unit we requested was at the location. They finally did rent the unit as they found reservation on their computer. They were not prepared or seemed to know what to do. The nearest alternative uhaul would have been a 60 mile trip to pick up, ruining my timeframe allocated.
Keith C.
Customer Reviews for Willsborough Hardware
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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I haul dispatch could not provide me with the small trailer I had reserved. Had to take a larger one.
Lawrence M.This location was a little further than I expected but the gentleman on the phone was very helpful. I dropped off the trailer after hours and it was very easy to use the app.
Salvatore A.They have been trying to get me a refund and their rep has not contacted me like he said he would.
JAMES F.Some of their systems were not quite up and running well, but everyone there was very friendly and helpful.
ALBERT O.