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Zara L
Customer Reviews for Willis Storage 1308
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I ordered my truck from one location and had to drive all the way across town to pick up the supplies I had reserved at a separate location. Awful customer service on U-Haul’s part kept me waiting on hold for 30+ minutes all because I accidentally hit the refresh button on my phone while I was checking in, which ultimately CANCELED MY RESERVATION. Using U-Haul put me behind two full hours and I would recommend ANY rental place that doesn’t provide U-Haul services, since U-Haul is too incompetent to provide adequate service.
Casady F