Customer Reviews for Willis Discount Furniture
(U-Haul Neighborhood Dealer)

167 reviews

507 S Danville St   Willis, TX 77378

(936) 228-4114

Location Hours

  • Mon-Fri: 9:30 am - 4:30 pm
  • Sat: 9:30 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(936) 228-4114

507 S Danville St
Willis, TX 77378

Services at this Location:

Location Hours

  • Mon-Fri: 9:30 am - 4:30 pm
  • Sat: 9:30 am - 4 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

garrel R. 
Rating:
5.0

Customer did not leave a comment.

MURIEL M. 
Rating:
3.0

Customer did not leave a comment.

Daniel S. 
Rating:
5.0

Customer did not leave a comment.

Cheryl A. 
Rating:
5.0

None

Anthony M. 
Rating:
4.0

They loaded my car for me and I was so pleased at how courteous they were!

RACHEL W. 
Rating:
5.0

Customer did not leave a comment.

Tyra M. 
Rating:
4.0

Other than sneaking in an $8.00 insurance policy that I refused on my online reservation, and having to waste 30 minutes of my life getting it refunded to, everything was fine.

CHAD C. 
Rating:
4.0

Customer did not leave a comment.

Darren F. 
Rating:
5.0

Ricky was great and I will definitely use them again

STACY H. 
Rating:
5.0

Customer did not leave a comment.

Dan G. 
Rating:
5.0

Customer did not leave a comment.

SANDRA B. 
Rating:
3.0

Customer did not leave a comment.

CHARLES G. 
Rating:
3.0

Even though the equipment arrived over an hour late, the location took care of us with excellent customer service.

KENNETH K. 
Rating:
2.0

I have pictures when i rented it where it was dirty. So maybe he needs to clean them before renting them. And make sure the guy don't try to sceem you for more money

Tiffany C. 
Rating:
5.0

Very pleasant to work with. We'll maintained equipment.

WAVERLY W. 
Rating:
4.0

Customer did not leave a comment.

JACOB N. 
Rating:
5.0

I dropped it off on Monday afternoon ( Labor Day). No one was there but I talked to them on Tuesday and they were friendly and helpful.

Stephen H. 
Rating:
5.0

Customer did not leave a comment.

terry V. 
Rating:
5.0

Quick easy process and friendly customer service You can't beat that

ERNEST W. 
Rating:
5.0

Super guys !

PAULA W. 
Rating:
5.0

Customer did not leave a comment.

Ramona P. 
Rating:
4.0

Customer did not leave a comment.

Corey B. 
Rating:
5.0

Customer did not leave a comment.

KENDRA M. 
Rating:
5.0

Customer did not leave a comment.

Jeffery L. 
Rating:
5.0

Great service. Easy pickup and go.

MELVIN F. 
Rating:
5.0

Customer did not leave a comment.

steve kramer K. 
Rating:
5.0

Customer did not leave a comment.

FRANCISCO A. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Easiest UHaul experience ever and a very cool store to look around in!

MISTY L. 
Rating:
5.0

Customer did not leave a comment.

Rachel M. 
Rating:
5.0

So helpful. Highly recommend.

Janet B. 
Rating:
5.0

The entire experience was smooth and without a hitch. The truck was parked in front, easily accessible, gassed and ready to go.

DONNA G. 
Rating:
4.0

they were helpful and nice. We would have no problem renting at that location.

richie S. 
Rating:
5.0

Business very pleasant to deal with and very nice.

JOHNNY B. 
Rating:
2.0

Did a return online and the app tried to charge me $70 after I already paid the rent. I rented it for 2 days pick up Saturday drop off Monday I dropped it off Sunday afternoon.

MICHAEL JAMES P. 
Rating:
4.0

Great store, nice owner, quick checkout. Blow out debris in back of truck from previous customer...wipe driver area clean of debris.

Alexander P. 
Rating:
5.0

Good quick, courteous service.

Daniel K. 
Rating:
5.0

Customer did not leave a comment.

NOLASCO B. 
Rating:
5.0

Customer did not leave a comment.

Jessica I. 
Rating:
3.0

Our truck cabin did not get cleaned. They informed us they had. It had time. So we wiped it down ourselves. Other than that doing it mostly online was easy.

KIRK B. 
Rating:
5.0

Customer did not leave a comment.

JIMMY C. 
Rating:
5.0

Customer did not leave a comment.

robert C. 
Rating:
4.0

Customer did not leave a comment.

Bryan B. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
4.0

Customer did not leave a comment.

tom S. 
Rating:
5.0

Customer did not leave a comment.

Melissa C. 
Rating:
5.0

Ricky, was so nice, And comfortable, To work with! God Bless... Mr. Ricky. Honest. And best, uhaul service around . Not, like, Conroe,TX. 84. Exit.They were hateful. And, I, have rented,. Uhaul. Several. times before. Carolyn. Yousaf. 1/27th/21.

Carolyn Y. 
Rating:
1.0

Customer did not leave a comment.

BARDOMIANO R. 
Rating:
5.0

Kind courteous and well organized

bob C. 
Rating:
4.0

Unable to check the trailer back in as the manager was having a medical issue. Diabetic and need his medication. Check in was later. Good experience.

John B. 
Rating:
5.0

Nothing. Friendly staff and I was pleased with everything

james P. 
Rating:
5.0

Customer did not leave a comment.

Angel F. 
Rating:
5.0

Exelent customer service and very friendly.

KENNETH H. 
Rating:
5.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

Shelby L. 
Rating:
5.0

Customer did not leave a comment.

SHELBY NICHOLE W. 
Rating:
5.0

Friendly staff great experience the truck was perfect thank you

Robert H. 
Rating:
5.0

Went out of their way to assist.

Christopher W. 
Rating:
2.0

The door would NOT close, when I picked up the door was open. I was not told the door would not close but after the trailer was filled we tried to close with all our might it left 1 foot open at the bottom. I am 6 foot 230 bench 300 I could not close the door. When I pushed down the door would jam so tight. HOWEVER; with the driving the door opened up and items fell all over the highway. I lost several items!! Willie Discount Furniture, was very nice and helpful but very hard to find NO signage letting us know there was Uhaul and the Uhauls were in back could not see!

KENNETH K. 
Rating:
5.0

Easy drop off location with friendly staff.

Stephen C. 
Rating:
5.0

Customer did not leave a comment.

Denise M. 
Rating:
3.0

I was originally overcharged due to them checking me for the equipment before I arrived, but they did correct the cost. Drop off and pick up was more convenient and closer than others that I've used, but the guy running the furniture store didn't seem to know how to use the U-Haul system very well. That's probably why his dad ‘checked me out' before he left for the day.

ANGELA R. 
Rating:
5.0

Customer did not leave a comment.

David L. 
Rating:
5.0

Customer did not leave a comment.

Andrew S. 
Rating:
5.0

Customer did not leave a comment.

Alex D. 
Rating:
4.0

Customer did not leave a comment.

Milam D. 
Rating:
5.0

N/a

ARTURO A. 
Rating:
5.0

Customer did not leave a comment.

Christina V. 
Rating:
3.0

Customer did not leave a comment.

Crystal C. 
Rating:
5.0

Customer did not leave a comment.

Clifton R. 
Rating:
5.0

Rick is an easy guy to do business with and I recommend him. I'm grateful the former place we chose was a horrible experience. I simply wanted to pay in advance to avoid and hour to hour and half doing paper work. Because i ask to pay two hours in advance they wanted to charge me for an extra day. UNBELIEVEABLE.

Margaret C. 
Rating:
5.0

Customer did not leave a comment.

charlotte J. 
Rating:
3.0

Answer the phone! If equipment is ordered and set for a pick up time assure that it is there. Make sure truck has the gas in it that it is supposed to. Don't decline the drive insurance without customers knowledge.

Amanda W. 
Rating:
5.0

Customer did not leave a comment.

steven S. 
Rating:
3.0

I was charged for dolly i never received. I only rented the bigger dolly he forgot to put it in i had to rush all way back to get it... So why was i charged for 2??

Cassandra N. 
Rating:
5.0

We had great service and reliable equipment.

mike H. 
Rating:
5.0

easy peasy

Micheal D. 
Rating:
5.0

Ricky makes it very easy to do business with while moving our belongings at a fast pace, non-stop. I can't think of anything that needs improving!

Donna T. 
Rating:
5.0

Customer did not leave a comment.

WESLEY H. 
Rating:
5.0

Customer did not leave a comment.

Lizbeth G. 
Rating:
2.0

The truck was pretty banged up and the 48 blankets were dirty, had rodent droppings and smelled bad. We called the issuing location to try to exchange the blankets and were told there were none available.

HOMER L. 
Rating:
3.0

Customer did not leave a comment.

Cassandra N. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

tinaq C. 
Rating:
5.0

Customer did not leave a comment.

Dan N. 
Rating:
5.0

Customer did not leave a comment.

robert O. 
Rating:
5.0

Ricky gave us excellent service

joni D. 
Rating:
5.0

Customer did not leave a comment.

Braylan S. 
Rating:
5.0

Customer did not leave a comment.

alice M. 
Rating:
5.0

Very thoughtful and courteous, he even called me with some information on where to park the truck in case I get there aft

Albert K. 
Rating:
5.0

Customer did not leave a comment.

Grant M. 
Rating:
5.0

Customer did not leave a comment.

david F. 
Rating:
3.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Customer did not leave a comment.

Christopher D. 
Rating:
5.0

I plan to rent again in May and will definitely check this location first. Very quick service.

John L. 
Rating:
5.0

Customer did not leave a comment.

Nolan K. 
Rating:
3.0

Make sure the rental agreement is explained throughly. I was not told that I would be charged for 2 days and I only needed 1 day. Ths truck was returned the the same day. It's not fair that I'm being charged for 2 days. This will make me think twice about renting with U haul. As I have did busy with y'all many of times

Felicia A. 
Rating:
5.0

Awesome. Speedy check-out to prevent germs. Uses online check-in. Easy.

Jabe F. 
Rating:
5.0

Customer did not leave a comment.

Vernal B. 
No reviews have been submitted for this location.

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