Business very pleasant to deal with and very nice.
JOHNNY B.
Customer Reviews for Willis Discount Furniture
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Did a return online and the app tried to charge me $70 after I already paid the rent. I rented it for 2 days pick up Saturday drop off Monday I dropped it off Sunday afternoon.
MICHAEL JAMES P.Great store, nice owner, quick checkout. Blow out debris in back of truck from previous customer...wipe driver area clean of debris.
Alexander P.Good quick, courteous service.
Daniel K.Our truck cabin did not get cleaned. They informed us they had. It had time. So we wiped it down ourselves. Other than that doing it mostly online was easy.
KIRK B.Ricky, was so nice, And comfortable, To work with! God Bless... Mr. Ricky. Honest. And best, uhaul service around . Not, like, Conroe,TX. 84. Exit.They were hateful. And, I, have rented,. Uhaul. Several. times before. Carolyn. Yousaf. 1/27th/21.
Carolyn Y.Kind courteous and well organized
bob C.Unable to check the trailer back in as the manager was having a medical issue. Diabetic and need his medication. Check in was later. Good experience.
John B.Nothing. Friendly staff and I was pleased with everything
james P.Exelent customer service and very friendly.
KENNETH H.Friendly staff great experience the truck was perfect thank you
Robert H.Went out of their way to assist.
Christopher W.The door would NOT close, when I picked up the door was open. I was not told the door would not close but after the trailer was filled we tried to close with all our might it left 1 foot open at the bottom. I am 6 foot 230 bench 300 I could not close the door. When I pushed down the door would jam so tight. HOWEVER; with the driving the door opened up and items fell all over the highway. I lost several items!! Willie Discount Furniture, was very nice and helpful but very hard to find NO signage letting us know there was Uhaul and the Uhauls were in back could not see!
KENNETH K.Easy drop off location with friendly staff.
Stephen C.I was originally overcharged due to them checking me for the equipment before I arrived, but they did correct the cost. Drop off and pick up was more convenient and closer than others that I've used, but the guy running the furniture store didn't seem to know how to use the U-Haul system very well. That's probably why his dad ‘checked me out' before he left for the day.
ANGELA R.N/a
ARTURO A.Rick is an easy guy to do business with and I recommend him. I'm grateful the former place we chose was a horrible experience. I simply wanted to pay in advance to avoid and hour to hour and half doing paper work. Because i ask to pay two hours in advance they wanted to charge me for an extra day. UNBELIEVEABLE.
Margaret C.Answer the phone! If equipment is ordered and set for a pick up time assure that it is there. Make sure truck has the gas in it that it is supposed to. Don't decline the drive insurance without customers knowledge.
Amanda W.I was charged for dolly i never received. I only rented the bigger dolly he forgot to put it in i had to rush all way back to get it... So why was i charged for 2??
Cassandra N.We had great service and reliable equipment.
mike H.easy peasy
Micheal D.Ricky makes it very easy to do business with while moving our belongings at a fast pace, non-stop. I can't think of anything that needs improving!
Donna T.The truck was pretty banged up and the 48 blankets were dirty, had rodent droppings and smelled bad. We called the issuing location to try to exchange the blankets and were told there were none available.
HOMER L.Ricky gave us excellent service
joni D.Very thoughtful and courteous, he even called me with some information on where to park the truck in case I get there aft
Albert K.I plan to rent again in May and will definitely check this location first. Very quick service.
John L.Make sure the rental agreement is explained throughly. I was not told that I would be charged for 2 days and I only needed 1 day. Ths truck was returned the the same day. It's not fair that I'm being charged for 2 days. This will make me think twice about renting with U haul. As I have did busy with y'all many of times
Felicia A.Awesome. Speedy check-out to prevent germs. Uses online check-in. Easy.
Jabe F.So both windshield whippers weren't put on properly and they flew off while I was driving. IT started raining and I turned on the whipper, next thing ya know, both whispers flew off and I had to pull over and find them on the side of the road in the pouring rain. I was terrible and very scary
Eric C.We just dropped the trailer off after hours so no interaction. Convenient easy location.
Jabe F.I am awaiting a call from the area manager currently. We had issues from the start. I have never had such an awful experience with any moving company.
Leslie S.The manager at this location was ABSOLUTELY Amazing!!!!! I have never had a uhaul place with actual comfy couches to sit in and the manager was more like a friend..... I will be back next week to rent again! Thank you!!!!!
dewayne C.Very helpful and accommodating
Chad B.Awesome service. Nice people and quick service. Will be returning to this location first. Gracias
Matthew P.Very pleasant and answered all my questions
Janice M.Nothin it is the best
JC H.nothing
ricky C.Great location and helpful.
rfrancisca M.Excellent costumer service
felipe V.Excellent customer service at the Willis furniture location
Robert S.Other places offered some base miles, about 20 that were free of charge but we went with you for convenience.
George T.Not much more you can do to improve. Excellent service, excellent staff
Shane G.