Customer Reviews for Williams Rentals
(U-Haul Neighborhood Dealer)

199 reviews

838 Harrison St   Batesville, AR 72501

(870) 793-8211

Location Hours

  • Mon-Tue: 8 am - 5 pm
  • Wed: 8 am - 3 pm
  • Thur-Sat: 8 am - 5 pm
  • Sun: 12 pm - 3 pm

Services at this Location:

Contact Us

(870) 793-8211

838 Harrison St
Batesville, AR 72501

Services at this Location:

Location Hours

  • Mon-Tue: 8 am - 5 pm
  • Wed: 8 am - 3 pm
  • Thur-Sat: 8 am - 5 pm
  • Sun: 12 pm - 3 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Larry L. 
Rating:
5.0

Customer did not leave a comment.

Thomas F. 
Rating:
5.0

Customer did not leave a comment.

Mary D. 
Rating:
3.0

Customer did not leave a comment.

SUSAN C. 
Rating:
5.0

I feel this is the place to go and I will tell anyone needing your service to come to you guys!!!

SHERRY L. 
Rating:
5.0

Customer did not leave a comment.

MARGARETCROSBY W. 
Rating:
5.0

Great service! Thanks!

Ashley G. 
Rating:
4.0

Customer did not leave a comment.

BRENDA R. 
Rating:
2.0

The vehicle I rented was not road safe. The steering was off and the transmission was going out. I easily could have wrecked more than once because of the issues I experienced.

Jeremy C. 
Rating:
5.0

Customer did not leave a comment.

NATHANIEL B. 
Rating:
5.0

great customer service!

Mark W. 
Rating:
5.0

They were Johnny on the spot

DAVID F. 
Rating:
5.0

Had an excellent experience. Hope was great and explained everything well

Douglas D. 
Rating:
3.0

Customer did not leave a comment.

DEBRA M. 
Rating:
5.0

Customer did not leave a comment.

Kevin P. 
Rating:
4.0

There was a quart of oil I had to buy for the uhaul before our trip was supposed to have everything checked tires were low an the back of the truck was dirty. And found some bottles of water in the cab

Jay G. 
Rating:
5.0

Customer did not leave a comment.

STEVEN P. 
Rating:
5.0

The people here are great and easy to work with. They keep their equipment in order and ready to use. I will always rent here when in Batesville.

RICHARD K. 
Rating:
5.0

Customer did not leave a comment.

TERRY R. 
Rating:
5.0

Customer did not leave a comment.

Jennifer P. 
Rating:
5.0

Nice people. Good location. Lots of trucks and trailers. Let me drop off Sunday evening and come back to check in Monday morning.

Rick K. 
Rating:
5.0

Good sized lot to pull onto and maneuver around. Able to drop the equipment and come back Monday morning to check in. Nice folks to work with.

RICK K. 
Rating:
5.0

Customer did not leave a comment.

GREGORY B. 
Rating:
3.0

Your prices are false advertisement! I used your u haul for 4-5 hours and it cost $95 plus i put $13 in gas when your sign says $19.95, $29.95 and $39.95! I will definitely not recommend y'all or use y'all ever again! I will use Penske next time because I wasn't planning on paying almost $120 for a few hours! Dissatisfied customer

TRACEY M. 
Rating:
5.0

Customer did not leave a comment.

CANDY R. 
Rating:
5.0

Customer did not leave a comment.

johnny W. 
Rating:
5.0

Quick and easy and ready to go! Thank you!

Jason O. 
Rating:
4.0

Rep. Was very helpful.

ANTHONY S. 
Rating:
4.0

Very easy to work with, courteous

KOLBY H. 
Rating:
5.0

Customer did not leave a comment.

Don C. 
Rating:
4.0

They were very nice, although more than one person could be working so customers don't have to wait to be helped.

William P. 
Rating:
5.0

Yes, I rented it on Saturday and returned it to FORREST city on Saturday at 5:00 pm

Essie G. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH K. 
Rating:
5.0

Same

Jason V. 
Rating:
4.0

Customer did not leave a comment.

JAMES P. 
Rating:
5.0

They were great

LAYMON T. 
Rating:
5.0

Customer did not leave a comment.

Roy B. 
Rating:
3.0

My pick up location was changed last minute. Had to travel further in bad neighborhood. Drop off location very small. But truck was great. Was told I had a free month storage but when I went to get it I was told no uhaul storage available in the area I moved to. Ended up having to pay out of pocket.

KYLE S. 
Rating:
3.0

See above comment on rental. Overall company in general sucked. Poor customer service and communication within company.

Sandi C. 
Rating:
4.0

Customer did not leave a comment.

Mark P. 
Rating:
4.0

Customer did not leave a comment.

Mark P. 
Rating:
3.0

We had to put gas in it because it was lower than 1/4 of a tank. I was charged the extra mileage and still had to pay the extra gas. Plus uhaul screwed up my reservation and I had to drive 1.5 hours to get my truck that I was supposed to pick up in Jonesboro,Ar.

JERRY B. 
Rating:
5.0

No improvement needed, very friendly staff.

Gary F. 
Rating:
5.0

Customer did not leave a comment.

kenneth S. 
Rating:
2.0

Key was not in Dropbox for mobile pickup. Train employees to complete tasks.

James A. 
Rating:
4.0

Customer did not leave a comment.

ed T. 
Rating:
4.0

Customer did not leave a comment.

DOLEN T. 
Rating:
5.0

N/A

Timothy B. 
Rating:
5.0

More gas in the truck.

Kevin P. 
Rating:
5.0

The only place in Batesville I will rent from. Williams Rentals is super easy to work with and always helpful.

Nathan D. 
Rating:
5.0

Nothing, customer service was great,equipment was in excellent condition, the rep explained everything and showed us the proper way of using it for safety.,🙏👍

Jeannette T. 
Rating:
5.0

Easy fast pick up , vehicle was in great condition, thanks uhaul

Russell F. 
Rating:
5.0

The person there is always extremly helpful and nice. Pleasure doing business with.

Mark P. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY K. 
Rating:
5.0

The owner of this location is extremely helpful and a pleasure to deal with...

RICHARD F. 
Rating:
5.0

Customer did not leave a comment.

MERRILL C. 
Rating:
5.0

Friendly staff, easy to work with, an easy process to rent and pickup the Uhaul. This isn't the first time I've rented a Uhaul but by far the best experience.

Norah W. 
Rating:
5.0

Customer did not leave a comment.

Matthew L. 
Rating:
5.0

Great customer service here

John H. 
Rating:
5.0

The right blinker light was out.

DUANE M. 
Rating:
3.0

Same issue with gas

TIMMY D. 
Rating:
4.0

Customer did not leave a comment.

Peter G. 
Rating:
4.0

Customer did not leave a comment.

DWAYNE J. 
Rating:
5.0

Best customer service ever provided. Will always recommend this place.

MARY H. 
Rating:
5.0

Customer did not leave a comment.

TRISTEN J. 
Rating:
5.0

Williams Rental made it extremely hassle-free to move my fiancé from Pocahontas, AR to Bald Knob, AR. Straight-forward answers, and extremely friendly customer service. I definitely will not use any other U-Haul location in the future other than Williams Rental!

BLAYED S. 
Rating:
5.0

Customer did not leave a comment.

DAVID F. 
Rating:
4.0

Customer did not leave a comment.

anna L. 
Rating:
5.0

Customer did not leave a comment.

JOHN G. 
Rating:
5.0

One of the operators of the business was great to us. She was so helpful and got us on the road quick. It was our first time to haul a trailer.

Lacy M. 
Rating:
5.0

Not a thing! Everything and everyone was wonderful! Could not have asked for better service!!

LISA V. 
Rating:
5.0

Customer did not leave a comment.

Rachel L. 
Rating:
5.0

Don't make there a huge price difference for bringing back to place rented from . Huge difference if you rent from one place and drop to where you are going besides that great experience thank you

CHARLES J. 
Rating:
3.0

Customer did not leave a comment.

ALLEN L. 
Rating:
5.0

They were so helpful and informative! Very nice people!

LaJohna A. 
Rating:
5.0

Very easy drop off. Helpful and friendly staff.

James C. 
Rating:
5.0

Customer did not leave a comment.

Randy W. 
Rating:
5.0

Lee, Hope and the whole gang do a phenomenal job and their friendly customer service cannot be beat. We will be renting from them again soon.

JOHN H. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M. 
Rating:
5.0

Customer service was outstanding they are truly very professional..

ROBERT L. 
Rating:
3.0

It's a drop off !

BRANDON H. 
Rating:
5.0

Lee and company were great! One of the best U-haul locations there is. They know the app and check-in / check-out process well!

Kelly K. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY R. 
Rating:
5.0

Customer did not leave a comment.

ASHLEY B. 
Rating:
5.0

Customer did not leave a comment.

TERRY R. 
Rating:
5.0

Customer did not leave a comment.

Heather C. 
Rating:
5.0

Customer did not leave a comment.

Mark P. 
Rating:
5.0

Customer did not leave a comment.

Dorothy H. 
Rating:
5.0

When I reserved I was told to drop off at one location. When I got there to return the truck I was informed that they are no longer doing u haul rentals. Then I spent over an hour on the phone trying to figure out where to return this truck and hoping I would not get any late fees attached.

Jill D. 
Rating:
4.0

Trailer had a hole in the roof and my stuff got wet

WILLIAM C. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER C. 
Rating:
5.0

Customer did not leave a comment.

Jill A. 
Rating:
5.0

Best experience I've ever had with U-Haul

JOHN M. 
Rating:
5.0

The staff was welcoming and drop off was fast and easy.

SCOTT S. 
Rating:
5.0

Customer did not leave a comment.

DENNIS W. 
Rating:
5.0

Customer did not leave a comment.

Daniel D. 
Rating:
5.0

Customer did not leave a comment.

Marilyn S. 
Rating:
5.0

They were so nice and went above and beyond for us.

Victor H. 
Rating:
5.0

Customer did not leave a comment.

Andrew D. 
Rating:
5.0

Customer did not leave a comment.

MICHEAL S. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top