Low internet and I'm not sure the process even completed. Let key and truckThomas L F.
Customer Reviews for Williams Rentals
(U-Haul Neighborhood Dealer)
Batesville, AR 72501
Services at this Location:
- Monday8 am–3 pm
- Tuesday8 am–5 pm
- Wednesday8 am–2 pm
- Thur–Fri8 am–5 pm
- Saturday8 am–2 pm
- Sunday11 am–2 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Kendall F.
I really appreciate William rental. The whole family helps and gets whatever you need. They are amazing to work with and family oriented. Thank you guys for everything.Bobbie T.
Customer did not leave a comment.John G.
Customer did not leave a comment.debbie E.
Customer did not leave a comment.Necia B.
I did not see inside the facility I was met at the uhaul in the parking lot which is a perk but I can't comment on the locations cleanliness because of this.David W.
Customer did not leave a comment.Preston R.
Customer did not leave a comment.andrew W.
You're doing great and keep up the good work!Nola S.
Customer did not leave a comment.Lyndol J.
Customer did not leave a comment.Kay T.
Everything was good and I cannot think of anything else that would make it better.Nola S.
The people here are always awesome. Very good customer service and very polite and accommodating.Charles S.
Little Rock office needs to have reserved truck availableMaple B.
The Williams family is always helpful! Actually saved me money by helping me figure out what I really needed and what I could pull!Nikki B.
When they tell a customer to have the uhaul back by 11am the next day and call them at 8am the next morning saying it needs to be back by 9am is bullshitJames B.
I don't download apps. Please quit overcharging people that don't download an app or make a profile. It's your job to close out a rental.Leslie R.
Customer did not leave a comment.Sharon F.
Improve the AP. Notify customer if change in hours from postedJustin L.
Customer did not leave a comment.Chris W.
Customer did not leave a comment.Donna M.
Customer did not leave a comment.LeAnn H.
Customer did not leave a comment.Kenneth T.
Wonderful to deal with ! Friendly, Helpful and Fast. I have been there there when they were busy and have been there when they are slow- THEY HUSTLE either way ! They went the extra mile for me a couple of times.Great people ! I can't thank them enough !matthew M.
This was an after hours drop off. Facility was well lit and felt secure in dropping off key and equipment.GEORGE L.
The staff at this location are awesome. We had several problems getting hooked up and they were super patient and helpfulTony O.
The employee who helped me was very friendly!holger M.
Customer did not leave a comment.laymon T.
Customer did not leave a comment.Vicky E.
Great customer service. They are thorough, friendly, and made it seem simple and quick.Nicki W.
The girls at Williams are outstanding! They really try to take care of their customers!Bruce P.
I would recommend this location to everyone who rents a U-Haul in Batesville Arkansas ! They go the extra mile to get you in and out fast - they know what they are doing ! Very hard working , good people ! Wonderful experience - very polite and friendly ! Matt Mc.MATT M.
Customer did not leave a comment.Clayton B.
Ensure that the people working there keep working there. Rented twice in three weeks and both times the experience was excellentAlexander B.
Drop off was super easy & fast! The staff was very quick and courteous!Julie P.
Location had stated Saturday hours posted until 2pm. Arrived 1:55pm and location was already closed. Recommend staying open for posted hours.Robert W.
Very helpful with everythingStanley S.
Very easy to drop off. The people were helpful and friendly.Charles S.
The Batesville location was disorganized, slow, and dirty. The office was blocked off and there was a small dog that barked non stop during the entire transaction. Not a professional organization. Thumbs down.Jeff B.
Customer did not leave a comment.Shannon H.
very polite and helpful ! knew what they were doing ! good people !Matt M.
Lee was amazing! Super friendly!! Went above and beyond!!! Will definitely be back!!Madison M.
Customer did not leave a comment.Zane S.
Everything was fine, I would rent from U-Haul again. Thank UThomas M.
The Williams Rentals staff is first rate and top notch. I have done rental business here before. They did an EXCELLENT job!brian M.
Customer did not leave a comment.Joelyn F.
Customer did not leave a comment.Michael D.
Customer did not leave a comment.Danny K.
They are the best. Everything went smoothly and went above and beyond to help me in a crisis.Sheila P.
Customer did not leave a comment.william B.
Customer did not leave a comment.Nicole W.
Customer did not leave a comment.Floren K.
Customer did not leave a comment.jay P.
Customer did not leave a comment.Joseph W.
Customer did not leave a comment.Jane B.
I rented a 20 foot U-Haul truck, any time the wind would hit me from the left side it would create a whistle that was so loud. I had a headache for 36 hours because of it. This is my second bad experience with U-Haul in a row I will probably not use this company again.Derrick H.
Customer did not leave a comment.Donnie T.
Very friendly and knew what I needed to use.Todd B.
Customer did not leave a comment.Lee B.
Good customer service. They were very friendly and helpful.Richie A.
Lee, at this location went above and beyond outstanding customer service I cannot stress that enough I own my own business and Lee's professionalism concern to detail making sure we knew what we were doing and taking care of us was outstanding you need more people likely in your organizationTeresa M.
Customer did not leave a comment.Tyesa D.
Customer did not leave a comment.Christina S.
Customer did not leave a comment.Jeremy G.
Customer did not leave a comment.Jared H.
Put a winch on the trailers to pull a vehicle up on that would be a great help!Tom P.
Make sure that you refund the deposit when the truck is returned as they said I would.william B.
Customer did not leave a comment.Cody L.
That yal are very kind and very polite too. Yes God Bless...Christopher O.
Customer did not leave a comment.Wesley B.
Customer did not leave a comment.GREGORY G.
Find a better way to pick up truck, complicated way to get keys, took us well over a hour, when I could of taken care of things before I left LawtonRick L.
Customer did not leave a comment.Antanette Lorrai H.
The drop of app should not require you to use apps that do not always work and then charge a fee when I returned it the same day I rented itJohnny C.
Customer did not leave a comment.BRAD W.
Customer did not leave a comment.Tonya S.
The tow dolly was great with the exception of the ratchets which were both rusted and very difficult to operate. They would not release and I had to get a large screwdriver to unwind them. A $2 can of spray lube from Walmart would have prevented the problem in the first place.John P.
Customer did not leave a comment.Monty C.
I couldn't think of a thing. Very courteous and helpful.micheal A.
Customer did not leave a comment.Billy T.
Customer did not leave a comment.Ted H.
Very helpful and courteous hEUGENE K.
Customer did not leave a comment.Brandy J.
Customer did not leave a comment.Courtney M.
I have used this location for several rentals and they are always a pleasure to deal with. Thank you!Scotty F.
Customer did not leave a comment.Sabrina S.
Customer did not leave a comment.Lateresa W.
Customer did not leave a comment.Linda B.
Customer did not leave a comment.David L.
Very professional and quickTony O.
Customer did not leave a comment.Grady M.
The 2 ladies working were very professional and courteousKim S.
The windshield was covered with bugs and road crud. I had to go to a filling station to wash the windshield so I could drive safely. The windshield wipers were ineffective as they were hard as a rock. I could not get the gas cap off without exerting extraordinary effort. I had difficulty removing the key from the ignition switch each time I took it out. The cab was clean as well as the interior of the box.Alan B.
Customer did not leave a comment.Maureen Yvette B.
Staff were friendly and helpful and got our trailer connected up and on our way quickly. We'll do business at this location regularly for our uhaul needs. Thank you.Tim S.
top notch crew, resolved truck issue quicklyJames R.
Trouble free trailer and staff exetremely friendly...great experience!BARRY H.
Customer did not leave a comment.Stacy M.