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Mark B
Customer Reviews for Osprey Storage Premier LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
All was great. Truck in good shape. Stickers in cab explaining things like the "tow/haul" setting were helpful.
Mark BTerrible experience. Will not be recommending to the people I sell homes too. Absolutely poor communication and understanding of the issues. Unaware, and inconsistent.
Joseph BJust a drop location, no interaction with anyone.
Tracy HSend me my remote to 3425 misty evening st. Las Vegas NV 89129
Constance SI don’t like picking up U-Haul’s from storage facilities because they don’t care about the U-Haul rental. They care more about their own sales with storage units. I picked up a U-Haul from there and returned it when I was done. I wanted the lady to do a walk around with me on the truck so that we are both on the same page but she refused to come outside. So what if she claims there to be damage on the truck and I didn’t cause it? Now it’s my fault right? From now on, I’ll just rent from actual U-Haul locations only.
Bilal JWhen signing up I thought my 10’ moving van was $0.79 per mile but told since weekend $1.29 per mile. At 14 miles not a lot of difference. Uhaul should be clear on this when booking. Everything went smoothly.
Christopher H