Customer Reviews for Wilkes Print & Ship Business Depot
(U-Haul Neighborhood Dealer)

563 reviews

1504 Mall Sq   Wilkesboro, NC 28697

(336) 838-1423

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(336) 838-1423

1504 Mall Sq
Wilkesboro, NC 28697

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Always a great experience!

Larisa Leapley 
Rating:
5.0

Customer did not leave a comment.

Steven Baker 
Rating:
5.0

The experience at Wilkes Print Shop was great and I’ll definitely be back and will recommend them to my friends. The process was easy and I was out of there in minutes!

Tim Bullington 
Rating:
5.0

Customer did not leave a comment.

Richard Shumate 
Rating:
5.0

Customer did not leave a comment.

DALE FORBES 
Rating:
2.0

I had to send my wife to pick the trailer up and I called ahead and asked if they would hook it up for her. The gentleman that answered said that he would. When my wife got there he told her to go back and get the trailer herself and after she hooked it up to bring it to him so he could check it 😡. I read U-Haul policy and it says that the U-Haul representative is supposed to hook the trailer up!! This was a very upsetting to my wife.

Alan Gorton 
Rating:
3.0

Customer did not leave a comment.

Bonnie Freeman 
Rating:
5.0

Customer did not leave a comment.

mark maltba 
Rating:
5.0

Having had a few less than satisfying experiences over the years, I can say without hesitation was THE smoothest, easiest AND friendliest rental we've ever had! Very nice job, very nice place, very nice people. Thank you.

Eric Scott 
Rating:
5.0

Customer did not leave a comment.

Jorge Burbara Handal 
Rating:
5.0

Customer did not leave a comment.

Matthew Brockington 
Rating:
5.0

Customer did not leave a comment.

KRISTY BANNER 
Rating:
4.0

Trailer had some garbage left in it. Nothing major, just a beverage can, discarded candy, & small amount of dirt & smokeless tobacco.

Jeffrey Teague 
Rating:
3.0

Customer did not leave a comment.

Mariah Brazil 
Rating:
5.0

Customer did not leave a comment.

KENNEDY SHERRY 
Rating:
5.0

Customer did not leave a comment.

Hyun Kim 
Rating:
5.0

Customer did not leave a comment.

Robert Jones 
Rating:
5.0

Customer did not leave a comment.

Larisa Leapley 
Rating:
1.0

Was charged a full day extra for 2 hours. Will not use U-Haul again.

Mark Strickland 
Rating:
4.0

Customer did not leave a comment.

Clyde Hiers 
Rating:
3.0

Everything worked as needed.

Doug Dorn 
Rating:
4.0

Customer did not leave a comment.

KRISTINA BATTLE 
Rating:
5.0

Very professional

Jackie Wilson 
Rating:
5.0

Customer did not leave a comment.

JACKIE STONE 
Rating:
5.0

Customer did not leave a comment.

HEATHER WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

chad burcham 
Rating:
5.0

Customer did not leave a comment.

HOPE BROWN 
Rating:
5.0

No improvement needed!!!

THERESA SIRMAN 
Rating:
5.0

Clean location great staff helpful and courteous

RICK ROGERS 
Rating:
5.0

Customer did not leave a comment.

Novadene Owsley 
Rating:
5.0

Always the best service here at this location

Merry Kammerer 
Rating:
5.0

Engine had an exhaust leak. Sounded like it was at the exhaust manifold. I was only going a total of 130 miles. It would have been annoying if I was on a long trip.

JAMES GABEL 
Rating:
5.0

Inside window was very dirty. I think a running light may have been out. But over all I recommend where we rented the truck. She was very helpful!

BRENDA OAKS 
Rating:
5.0

Customer did not leave a comment.

Jessica Craig 
Rating:
5.0

Get newer vehicles for customers. The truck had manual windows and smelled like cigarettes. I couldn't find how to get it out of tow mode.

Jean Hawkins 
Rating:
4.0

Customer did not leave a comment.

DENNIS SOUTHER 
Rating:
5.0

Customer did not leave a comment.

William Elledge 
Rating:
5.0

Customer did not leave a comment.

Jessica Michael 
Rating:
5.0

Great staff. Very accomodating. Because we rented on a weekend, they helped with a remote check in after our return so we didn't have to rush our move.

John Schultz 
Rating:
5.0

Customer did not leave a comment.

Jason Spencer 
Rating:
5.0

Customer did not leave a comment.

Michael Bumgarner 
Rating:
4.0

Truck is pretty much on its last leg ran rough, radio didn’t really work otherwise everything was OK. Location was fine staff very nice .

JERRY PINKERTON 
Rating:
5.0

Customer did not leave a comment.

Lori Alford 
Rating:
5.0

No need for improvement, all is good.

Linda Weaver 
Rating:
5.0

Customer did not leave a comment.

Matthew Walters 
Rating:
5.0

Great experience! I have rented from Wilkes print and ship multiple times and will keep coming back!

Jordan Walker 
Rating:
5.0

Customer did not leave a comment.

pat goforth 
Rating:
5.0

Customer did not leave a comment.

Craig Langston 
Rating:
5.0

Customer did not leave a comment.

Kim Richardson 
Rating:
5.0

Customer did not leave a comment.

CHARLES CLARK 
Rating:
5.0

Wilkes Print and Ship staff went above and beyond to correct an error on the U Haul reservation side. The U Haul associate had given me a 10% discount, but the system did not recognize it. Therefore Wilkes Print staff made phones calls and verified the notes stating the 10% should be applied. Appreciate their effort !!!

Delita Staley 
Rating:
5.0

Completed pre-check in online. Upon entry of the facility the rental process was quick, easy, and the associate was courteous.

MATTHEW C WOODIE 
Rating:
5.0

Customer did not leave a comment.

THOMAS HAUSER 
Rating:
5.0

Customer did not leave a comment.

KODY BROCK 
Rating:
3.0

Dropped off after hours.

David Garnish 
Rating:
5.0

This drop off place got my situation straightened out took a few days but it got done.

john greenwood 
Rating:
4.0

Drove from NC to STL. The 1st half it snowed lightly. The rest of the ride rained. We could hardly see. The windshield wipers so old I guess.. never cleared the windshield. So stressful. But the employees & all nice. Thank u

Cynthia Harvey 
Rating:
5.0

Not sure keep up good work

JIMMY WYATT 
Rating:
3.0

Customer did not leave a comment.

Randall Neuhaus 
Rating:
5.0

Customer did not leave a comment.

Lisa Raub 
Rating:
5.0

Customer did not leave a comment.

Donna Moore 
Rating:
5.0

We did not have any problems. The staff members that helped me at this location are knowledgeable and friendly.

CHERRY ROUSE 
Rating:
4.0

Customer did not leave a comment.

CASEY NICHOLS 
Rating:
5.0

Customer did not leave a comment.

gail hall 
Rating:
4.0

Customer did not leave a comment.

Robert Boone 
Rating:
5.0

Everyone at the store is phenomenal !

Larry Hughes 
Rating:
1.0

Did not receive link to do 24/7 pick up. Took over an hour to get through process with associate I spoke with, Jeremiah. I do want it known he did an excellent job, but I should have never had to call him. Also did not have the shipping blankets I had asked for.

Charles Mullis 
Rating:
4.0

Customer did not leave a comment.

Judith Riera 
Rating:
5.0

Customer did not leave a comment.

Matthew Adams 
Rating:
5.0

Everything was ready as promised. Tires were good and in good condition. Equipment was clean. Will definitely use again.

Travis Veach 
Rating:
5.0

Customer did not leave a comment.

Jason Woolbright 
Rating:
5.0

Nothing

LONNY BUMGARNER 
Rating:
5.0

Make the total price on the email confirmation equal to what the customer actually pays.

Corey Sheets 
Rating:
5.0

Customer did not leave a comment.

Jack Clark 
Rating:
5.0

Best Uhaul location in Wilkes area. People who work there are great.

Michael Griffin 
Rating:
1.0

Trailer was parked on a slight hill so when I lifted it to put on my suv it shot forward and hit me and my suv. My suv now has deep scratches and a slight dent. Someone could have been hurt. I’m glad my son was not standing near me as he has previously. You should take some responsibility for how your distributors store the equipment. I’m guessing I have $1500 in damage.

Eric Hawthorne 
Rating:
5.0

Nothing. Happy to have this location so close to my home. Great customer service anytime I have been at this location.

Chad Treadaway 
Rating:
5.0

Y’all are awesome! Thank you!

Kimberly Key 
Rating:
5.0

Customer did not leave a comment.

Chad Treadaway 
Rating:
5.0

Customer did not leave a comment.

Ron Stipe 
Rating:
5.0

They were awesome to work with during our very difficult time of moving.

Kevin Combs 
Rating:
5.0

The inside of the windshield could be a little cleaner, but you could only tell when it was fogged over in the morning. I was also charged for the dolly and blankets I did not receive.

Patricia Miller 
Rating:
5.0

Love this place. Have been here a few times, always very nice and professional. Highly recommend this location.

LMichael Griffin 
Rating:
5.0

Great service

wiliam balsley 
Rating:
5.0

Please remove location at Shed Central U-Haul Neighborhood Dealer 3648 W US Hwy 421 Wilkesboro, NC 28697 (336) 667-6082 I reserved a trailer through the website here and they no longer support UHaul. I wasn’t aware of this until I drove there to pickup a trailer. Thankfully the next closest location had what I needed.

Jessie Marr 
Rating:
5.0

Customer did not leave a comment.

ABIGAIL EDWARDS 
Rating:
5.0

Customer did not leave a comment.

John Scheuer 
Rating:
5.0

Customer did not leave a comment.

DUSTIN LOPEZ 
Rating:
5.0

Customer did not leave a comment.

Harvey Key 
Rating:
5.0

The staff was beyond excellent but the truck itself was quite beat up. I took many videos & photos just to protect myself from damage charges. Also, the check engine light was on, I did notify the staff prior to driving off and was told it should be fine (which it was) but I was a bit concerned that something might happen to delay me and I was in a bit of a time constraint.

HEIDI GIBSON 
Rating:
5.0

Customer did not leave a comment.

THERESA SIRMAN 
Rating:
5.0

Absolutely quick and easy process. This location is fantastic.

Randy Colbert 
Rating:
5.0

Customer did not leave a comment.

THERESA SIRMAN 
Rating:
5.0

Nothing I can think of

kim johnson 
Rating:
5.0

Staff was fast friendly and efficient

REED ELL 
Rating:
4.0

Customer did not leave a comment.

Raymond Romer 
Rating:
3.0

According to my reservation (25683426) I was to drop off the truck in Boone. This was very inconvenient. Not to mention I left the truck with an extra half a tank of gas and then got charged $40 because I was over on my allotted mileage!!!

Heather Thomas 
Rating:
4.0

Customer did not leave a comment.

Daniel Harvey 
Rating:
5.0

Customer did not leave a comment.

MIKE HELMS 
Rating:
5.0

Customer did not leave a comment.

Todd Driscoll 
No reviews have been submitted for this location.

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