Very friendly and helpful staff; equipment was clean and ready to go.Julie H.
Customer Reviews for Wilhelm Self Storage LLC
(U-Haul Neighborhood Dealer)
Flint, MI 48507
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 1 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The location and personnel were great and very convenient! I would suggest an improvement for U-Haul in their after hours return process though...there should be a glaring Warning on the drop box to NOT drop your key in until AFTER you take your photos and complete the online check in.Stacy M.
El cliente no dejó un comentario.Roger K.
El cliente no dejó un comentario.Mary M.
No one was ever there or called us back and U-Haul though we still had the truck because it was not checked in.Mark B.
Ensure the vechicle being rented is fuctioning as it should. With no mechanical or physical defects. Ensure the vechile is clean.SCOTT ALAN M.
Better instructions on the ratchet strapsJohn P.
Poor cellular service to pick-up through the phone. No dolly, furniture blankets etc.Carly R.
El cliente no dejó un comentario.Quinton W.
El cliente no dejó un comentario.Gennie C.
Improve payment complicationranisha B.
El cliente no dejó un comentario.John A.
El cliente no dejó un comentario.Steve R.
El cliente no dejó un comentario.Kevin G.
El cliente no dejó un comentario.JAMES DONALD M.
El cliente no dejó un comentario.Jim S.
El cliente no dejó un comentario.Terry S.
I was about 2 hours late returning my rental - and charged for a full extra day, I could understand if I had made someone miss their reservation but this was not the case.Raevan G.
El cliente no dejó un comentario.Lamont B.
After reading a couple of reviews I was a bit worried about doing business at this location but everything went very smoothly. Very happy with the experience.Brandi B.
El cliente no dejó un comentario.Anastacia D.
Reserved a truck 2 weeks in advance then the day before it was reserved for it was delayed by 2.5 hours. Then the day of pick up I go to get the truck and it wasn't there and no one could tell me where it was. I ended up having to drive 40 mins one way to get a different truck and was still charged full price.David D.
El cliente no dejó un comentario.John P.
Have the correct truck ordered ready for the customer when it is pick up time. I had to call customer service, wait on hold for a half an hour, get upgraded into a bigger truck that I didn't need, which took a total of an hour off of my rental time causing me to have to rush what I needed to use the truck for. OR be in the office when you know a customer is coming so you can be of assistance when needed. 10/10 would not reccomend this facility.Alisha S.
Closed at 1 pm on Sat. Dropped off @ 4:20 pm and tried to use my phone for drop off procedure. Very difficult if you don't use the phone all the time. Called UHAUL and was able to drop the contract in the overnight box with permission of UHAUL agent. Make the closed drop off procedure, more user friendly. Otherwise great trailer at reasonable price.James B.
El cliente no dejó un comentario.Mark H.
El cliente no dejó un comentario.Steven B.