Employee a bit friendlier, but it was satisfactory!Karl K.
Customer Reviews for Wickliffe Shell
(Distribuidor de U-Haul del vecindario)
Wickliffe, OH 44092
(Located at the corner of E 305th St and Euclid Ave)
Services at this Location:
- Lun. - sáb.: 8 a. m. - 9 p. m.
- Dom.: 9 a. m. - 8 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The folks there were great and eager to help. Great experience.Rob Z.
Extraordinario servicio al clientemike M.
El cliente no dejó un comentario.Andy H.
El cliente no dejó un comentario.david K.
El cliente no dejó un comentario.Fred B.
El cliente no dejó un comentario.Celeste H.
El cliente no dejó un comentario.Florence T.
El cliente no dejó un comentario.Sandra P.
When will I get my refundShakema S.
Nothing it was easyart H.
El cliente no dejó un comentario.Gary M.
The Representatives were very friendly and helpful. I really appreciate the help he gave me filling the truck with gas. Email confirmation and paperless transactions were easy and notifications were speedy. Thanks! GloriaGloria C.
El cliente no dejó un comentario.DARLENE K.
the back of truck was not swept out and the dolly was just thrown in not strapped down. i went to get in the truck and an old mask was on the middle seat ( used ). was not happy about that at all...so tells me truck was not sanitized after last use..ðŸ‘ŽCarl M.
El cliente no dejó un comentario.Paul F.
Better maintenance of trucks. Had a muffler issue while using truck.Denise D.
El cliente no dejó un comentario.Monica O.
The van smelled and was very dirty definitely had not been vacuumed or wiped down.Tom K.
We rent a truck every Tuesday to pick up food for our food pantry. It would be great if I could reserve the truck a months at a time rather than going on every week to do a rental. Also, trucks seem to need some work. Steering is loose & breaks very touchy.Denise D.
El cliente no dejó un comentario.Denise D.
El cliente no dejó un comentario.Robert D.
El cliente no dejó un comentario.Keith M.
The exchange was polite, quick, and easy. Only issue was a slight problem with the closing mechanism of the door that kept it ever slightly off-track.aaron R.
Be more receptive to you customer. I felt rushed and disregarded when picking up and dropping of my vehicle. The vehicle wasn't the worst condition but it wasn't the cleanest. I reserved with the application and planned to do the same when I dropped it off but, I was literally pushed out of the way upon returning.DAVID B.
It'll be nice if the attendance followed guidelines and customers to wear a mask.Latoya G.
El cliente no dejó un comentario.Stephani H.
El cliente no dejó un comentario.Peter C.
El cliente no dejó un comentario.Megan M.
El cliente no dejó un comentario.Garth W.
Servicio amablePeter C.
El cliente no dejó un comentario.Keith S.
El cliente no dejó un comentario.Raymond P.
El cliente no dejó un comentario.Wayne L.
Truck was in terrible condition- so loud i was embarrassed.. The guy that rented it to me was rude and didn't even tell me how much he was charging me. Then the lady trying to check it in took more than 30 mins to figure it out. UghAmber N.
The clerks very courteous and helpfulAlicia B.
Fast and friendly people and service!Lou H.
El cliente no dejó un comentario.Michelle D.
El cliente no dejó un comentario.Julionne B.
El cliente no dejó un comentario.Jeremy H.
El cliente no dejó un comentario.David T.
El cliente no dejó un comentario.Paul M.
El cliente no dejó un comentario.james H.
Everything went smooth I was happy with the process.Jamillah W.
El cliente no dejó un comentario.Megan Z.
El cliente no dejó un comentario.Matthew D.
El cliente no dejó un comentario.Zane L.
I was not told that if I used the truck and returned it my costs would have been significantly lower.Kelly C.
El cliente no dejó un comentario.Nicholas L.
The staff is racist. The team does an excellent job of hiding it. I say they are racist because they treat people of color like myself with hesitation and treat all white customers with the utmost respect.Evan B.
El cliente no dejó un comentario.Jeffrey L.
El cliente no dejó un comentario.vanessa P.
Perfect everything was Great!Derek H.
Our truck door didn't close with out forcefully slamming. Steering wheel was lose when hitting the bumps on the highway. The inside of the cab smelled and steering wheel felt dirty I had to clean the seats and steering wheel. The people at shell were very Polite and quick at getting me checked in and out. They thanked me for renting from them on my way out.Tom S.
El cliente no dejó un comentario.eric H.
The owner of this establishment did not clearly state the uhaul rental service & actually mislead myself & my fiancÃ© about the services provided.Jeffrey S.
El cliente no dejó un comentario.Ori K.
Airbag light kept going off and scratches and dings all over vehicle. Do not use my name!patricia L.
The parking situation leaves something to be desired.Yegor D.
He was just very rude to me and my mother. He put a few customers before us even tho we came first. And when I tried to ask him a question about the receipt he blew me off... meaning he didn't answer me.amara G.
El cliente no dejó un comentario.Stephanie D.
I chose to do mobile pickup/drop off. When returning, the man came out while my husband was still getting gas(he didnt even ask if we were done, could have been just getting gas). He had NO mask on. My husband and I are both diabetic asthmatics and chose to do mobile for a reason. Because we weren't expecting to be in contact with anyone we hadn't put on our masks yet. Also, he didn't even introduce himself or anything. Just walked up to the door and opened it to get readings(within 2 feet of my husband). We were at a pump, so he could have been anybody to us. It was not professional. I am so angry for how he behaved. I also reported him to the local health district.NICKOLAS G.
Excellent kind service. Easy efficient process. Inexpensive and convenient.Tiffany J.
Back wasnt cleaned out. Bottle of water sitting in glass holder and i left my can with my.forever straw in it right there in glass.holder.Judy J.
El cliente no dejó un comentario.Joe L.
I was called a racial slur by a very obese clerk when returning my u haul cargo van because I expressed that I was tired of waiting. He wouldn't wait on me stating "u haul people wait" Now I know he had me waiting due to racial prejudice NOT ACCEPTABLE! I filed a complaint reference number 2657353.Theresa S.
Very easy & simple to rent.Ashley S.
Nothing at all , great location to rent from .wesley R.
El cliente no dejó un comentario.tony B.
El cliente no dejó un comentario.Kevin T.
El cliente no dejó un comentario.laura C.
Tiffany was excellent in assisting me with my rental and explaining the process because I've never rented a truck before. Upon my return the gentleman ( didn't get his name) was extremely prompt and closed the rental out in a fast and efficient manner. Highly recommend this location and it's team. .Joann K.
El cliente no dejó un comentario.Bryan P.
Extraordinario servicio al clienteLynette S.
El cliente no dejó un comentario.Brett B.
El cliente no dejó un comentario.Louis H.
El cliente no dejó un comentario.Daniel E.
Prices are ridiculous for a short amount of time regardless the miles will use Home Depot next time cheapest rate for an hour use!Rebecca B.
Don't change a thing ... Superbly managed location knowledgeable & competent staff .Thomas L.
The ppl that work there was very rude bad customer service never will rent from them againAnisha B.
El cliente no dejó un comentario.Ashley W.
Over all was a very good experience, just did not care for the price of the mileage was a bit to much.Jacalyn N.
El cliente no dejó un comentario.John C.
Woman who was working at the register renting the rucks and waiting on customers was courteous and very nice. She knew most customers by name.Dale D.
El cliente no dejó un comentario.Alex B.
El cliente no dejó un comentario.Dennis S.
El cliente no dejó un comentario.Richard B.
They were super friendly and efficient. Highly recommendSteven P.
El cliente no dejó un comentario.Alesica S.
El cliente no dejó un comentario.james H.
The customer service from both Shirley and the adult male staff was extremely rude and short. They attempted to charge me for failure to fill an already full tank. I will not refer any services to this location in the future and will not utilize this location again.Alexandria H.
El cliente no dejó un comentario.James J.
El cliente no dejó un comentario.Jason H.
El cliente no dejó un comentario.CHRISTA C.
El cliente no dejó un comentario.Michael L.
El cliente no dejó un comentario.Tina S.
The online pickup process was dreadful and I would never do that again unless there was a substantial discount for doing so. The guy inside was super friendly and I have no doubt could have had me on my way in a fraction of the time. Next time I'll just go directly to him. He was so helpful.Kirk R.
El cliente no dejó un comentario.Ricardo E.
Nothing at this timeCHARISE P.