Customer Reviews for Whynots Services Ltd
(U-Haul Neighborhood Dealer)

113 reviews

4896 White Point Rd   Liverpool, NS B0T1K0

(902) 354-4234

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed
Special Operating Hours
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Show All Hours

Services at this Location:

Contact Us

(902) 354-4234

4896 White Point Rd
Liverpool, NS B0T1K0

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
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Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

dont think there should be such an exaggerated charge for not returning the rental to the same place it was rented from as opposed to dropping it off 50 miles up the the road at another uhaul rental depot.would not recommend that to others.

Jeff Delaney 
Rating:
4.0

Customer did not leave a comment.

David Dauphinee 
Rating:
5.0

The gas mileage on the vehicle was horrible but the location was great.

Ben Cunningham 
Rating:
5.0

Nothing to suggest, service was very good, friendly, accommodating.

jane stevenson 
Rating:
5.0

Customer did not leave a comment.

Peter Lawrence 
Rating:
5.0

Customer did not leave a comment.

John Nickerson 
Rating:
5.0

Customer did not leave a comment.

Michael Laurie 
Rating:
4.0

The employee was extremely knowledgeable and knew exactly what he was doing. Very pleased

norbret perz 
Rating:
5.0

Customer did not leave a comment.

Tim Rudderham 
Rating:
5.0

Customer did not leave a comment.

JIM HANLEY 
Rating:
3.0

Open more often.

Arthur Gennis 
Rating:
5.0

Put the price back down there's no need for it to be that high This world runs on way too much greed And all your companies are the same greed

Neil Barkhouse 
Rating:
2.0

This was an alternate pick up location, it was supposed to be picked up in Moncton, where move was originating, Got called 2 days before booked pick up date telling me there we no trucks available in Moncton, and requesting that I pick up truck early in Shediac. As we were not ready to leave NS 2 days early, I requested to pick up closer to where we live. Location difficult to find, their phone number did not work and my cell service was poor, took a long time to get key and follow the instructions. Dolly and furniture blankets that I rented were not in truck We were there at least an hour. Poured rain the day of move and found out the truck leaked. Everything was wet!

Angela Saunders 
Rating:
5.0

Customer did not leave a comment.

DANIEL DWAYNE LONG 
Rating:
5.0

Customer did not leave a comment.

Justin Dagley 
Rating:
5.0

Not charge an arm and leg to go 52km. Almost 300.00 which is highway robbery.

James Whynot 
Rating:
5.0

Customer did not leave a comment.

Kevin Sampson 
Rating:
5.0

Customer did not leave a comment.

Melissa Quigley 
Rating:
4.0

Customer did not leave a comment.

Wayne Pike 
Rating:
5.0

Not much can be improved on my most recent experience. The trailer was clean and in good condition. It was easy to attach to my vehicle. The lady at this location was lovely. She was friendly, quick and efficient, both at check out and return. She checked the trailer condition with me and explained how everything worked.

Andrew Packer 
Rating:
1.0

Hopefully there aren’t anymore. I’d tell them to run far far away from Whynots for sure!!

Amy Price 
Rating:
2.0

Personnel are not responsive. The planning process there is terrible. I booked 15’ truck and vehicle auto transport two weeks in advance, but when I come to pick it up they gave 26’ truck. They didn’t notify me about change. I planned my relocation properly, and u-haul has prepared unpleasant surprise when I came for the truck. The personnel didn’t even try to solve the problem.

Roman Tsarynyak 
Rating:
5.0

The staff at Whynots Service Ltd was very friendly and helpful! Great experience.

James Blackburn 
Rating:
5.0

Customer did not leave a comment.

Kenneth Duck 
Rating:
3.0

Customer did not leave a comment.

Timothy Riding 
Rating:
5.0

Customer did not leave a comment.

Kim Harvey 
Rating:
5.0

Customer did not leave a comment.

WAYNE PIKE 
Rating:
5.0

Customer did not leave a comment.

John Curphey 
Rating:
5.0

Friendly, helpful staff. Good price.

PortJoliGeneralS Roberson 
Rating:
5.0

No suggestions

Bob Purdue 
Rating:
5.0

Customer did not leave a comment.

DEBRA ROSE RUDDERHAM-MITCHELL 
Rating:
1.0

The entire parking lot was plowed free of snow except this one vehicle. There was 15 feet of snow a foot deep that was blocking it in while other vans were completely clear. I had no alternative but to take this vehicle as it was an after hours pick up.

Georg Jean 
Rating:
2.0

Lock box was hard to find and there was not clear parking to leave a car.

Brandon Randall 
Rating:
4.0

Customer did not leave a comment.

MARTIN JOHN GLENN 
Rating:
5.0

Customer did not leave a comment.

Christopher Bissett 
Rating:
5.0

Customer did not leave a comment.

BRYAN CHRISTOPHE PAGE 
Rating:
5.0

Customer did not leave a comment.

Christopher Bissett 
Rating:
3.0

let the location do the paper work not on the 888 number who have no idea how far someone has to travel to pick up rental .Then soak you for mileage just to get your rental ! the lady at this location was very helpful nice to deal with a local

tommie vickery 
Rating:
5.0

Customer did not leave a comment.

DAVID R TINGLEY 
Rating:
5.0

Sheila was exceptional, friendly and helpful.

Christopher Bissett 
Rating:
4.0

Overall experience was good but ... we rented a u haul trailer ... And without a jack on the trailer or one provided , was very difficult to lift the trailer to put on and off the hitch . Recommend for a jack to be provided and also that the hitch be elivated off the ground on a stand or block . .. This is certainly a safety issue , back injuries are not fun ! Thanks, hope this is helpful !

Diana King 
Rating:
4.0

Customer did not leave a comment.

Jason Whynot 
Rating:
5.0

Excellent location. Easy and quick. Always great service by Sheila. 10 out of 10!

Glenn Keeler 
Rating:
5.0

Customer did not leave a comment.

Alain R Couture 
Rating:
5.0

Great people to deal with.!

Arthur Macleod 
Rating:
5.0

Customer did not leave a comment.

Peter Gough 
Rating:
5.0

Great service. No problems at all .

Holly Gohier 
Rating:
4.0

Customer did not leave a comment.

BOB Conrad 
Rating:
5.0

Customer did not leave a comment.

justin plummer 
Rating:
5.0

Everything was fine from my perspective.

Kirk Gatez 
Rating:
5.0

Service was excellent and very accommodating!

Jack Fancy 
Rating:
3.0

It would have been appreciated if the additional equipment was allready inside the truck and ready to go. When asked to select a time to pick up the truck (the day prior to the move) I was unaware that this affected the return time for the next day, end result was an additional $55 charge.

alan crosby 
Rating:
5.0

Customer did not leave a comment.

Michael Hupman 
Rating:
5.0

Customer did not leave a comment.

Robert Lutley 
Rating:
5.0

Customer did not leave a comment.

Ryan Burrill 
Rating:
5.0

Customer did not leave a comment.

Jack Fancy 
Rating:
5.0

No issues with my rental. Everything went well.

Terry Soper 
Rating:
5.0

Customer did not leave a comment.

Diane Croxen 
Rating:
5.0

Customer did not leave a comment.

Lee Whynot 
Rating:
5.0

Friendly and professional.

Glen Boone 
Rating:
5.0

Quick and easy!

William Lingally 
Rating:
5.0

Customer did not leave a comment.

Jack Fancy 
Rating:
5.0

Customer did not leave a comment.

JOHN HARRIS 
Rating:
5.0

Friendly knowledgeable helpful service

Peter Rawding 
Rating:
5.0

Customer did not leave a comment.

FONCIE SINCLAIR 
Rating:
5.0

They were very helpful and accomodating.

Wendy Coolen 
Rating:
5.0

The ppl i dealt with were the best ppl and went beyond for me

JOHN OSTAFICHUK 
Rating:
5.0

Customer did not leave a comment.

Benker Klause 
Rating:
5.0

Customer did not leave a comment.

jeff macdonald 
Rating:
4.0

I appreciated that this pick up location was a Gas/Service station, making refueling a snap. Mine was a weekend, on-line pickup so I didn't actually interact with anyone I could comment on from a service perspective, but the on-line process, although lengthy, was simple.

Sarah Chandler 
Rating:
5.0

Every thing was perfect. Great represesative for U- Haul

Derhyk Wolfe 
Rating:
4.0

Customer did not leave a comment.

TERRY Whynot 
Rating:
5.0

I attended the location and made the reservation with a real person that was very helpful. They did not have the size of veh I needed but I got a larger one at the same price. They were not open on the Week-end but I was allowed to get the truck earlier which was a help for me so all went well.

Grant Webber 
Rating:
5.0

Customer did not leave a comment.

DAVID BOND 
Rating:
5.0

The only bright spot in the entire experence

Brenda Haarhoff 
Rating:
4.0

The price advertised was $29, I used the truck for a few hours - and ended up paying $138 plus $25 in gas.. I only used quarter of a tank of gas, so I didn't put many kilometers on at all! I did not receive a deposit back. I was very surprised that the bill was over $100 what I expected.

Robert MacDonald 
Rating:
5.0

Customer did not leave a comment.

Holly OICKLE 
Rating:
5.0

Customer did not leave a comment.

Diane Croxen 
Rating:
4.0

Customer did not leave a comment.

Shelley Best 
Rating:
5.0

Customer did not leave a comment.

Diane Croxen 
Rating:
3.0

They had no one on site that could do the “paperwork “ for the haul. Had to wait for the person to be called back to the service counter. They were not on site. Unnecessary wait , other then that friendly service.

Randall Harnish 
Rating:
5.0

Great service, thanks!

Alicia Gidney 
Rating:
3.0

Customer did not leave a comment.

Willo Treschow 
Rating:
4.0

Customer did not leave a comment.

susan leger 
Rating:
3.0

Customer did not leave a comment.

Grant Webber 
Rating:
5.0

Shelia was fantastic to work with. Very accommodating.

J. Leo Campbell 
Rating:
3.0

Customer did not leave a comment.

Jody Walker 
Rating:
4.0

The truck box still had debris in it especially the attic area.

Joe Huntley 
Rating:
4.0

Customer did not leave a comment.

tanya milosevich 
Rating:
4.0

Every person I spoke to gave me a different cost. The phone sales person quoted me one price which was not what was in the system when I went to pay for the rental. In addition to the price per day being different than I saw online she inputted 3 days into the system instead of the one day. When I met with the staff during pick up we identified that I actually only needed to rent for one day but the system wouldn't allow her to go down to one day, she was able to reduce the rental to two days as I originally requested. Very confusing and frustrating. The staff at the pick up location were excellent to deal with, the service rep did her best to rectify the errors made but the phone sales rep.

SANDRA GRAHAM - MUISE 
Rating:
4.0

Customer did not leave a comment.

Karen Umphrey 
Rating:
5.0

Customer did not leave a comment.

Andrea Rhodenizer 
Rating:
5.0

Customer did not leave a comment.

MARK BAILLIE 
Rating:
5.0

Customer did not leave a comment.

Thomas Boudreau 
Rating:
5.0

Customer did not leave a comment.

Ian Clark 
Rating:
5.0

They are Very Helpful and I would highly recommend this location!!

CINDY DYER 
Rating:
5.0

Customer did not leave a comment.

Borden Williams 
Rating:
5.0

Customer did not leave a comment.

Gary Keans 
Rating:
5.0

Customer did not leave a comment.

robert lougheed 
Rating:
4.0

Customer did not leave a comment.

Kim Masland 
No reviews have been submitted for this location.

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