Customer Reviews for Wholesale Shirts & More
(Distribuidor de U-Haul del vecindario)

Clasificación:

1.0

If I could give no stars for this location I would. I showed up almost 2 hours early to drop off my rental. The store opened at 9 am and I was there at 9:30 am. The store was closed and I tried the online return which didn't work because it couldn't find my location. Left my contract and keys to the truck in the drop box and still got charged a $20 after hours fee. I know this has been a common occurrence with these people on several occasions. I will not recommend this location to anyone in the future.

Clasificación:

3.0

I had to drive 210 Miles out of the way to this location when my location had no truck or dolly, despite being invited to "pre-check in." Tow dolly had defective ratchet straps. My car came completely off the dolly before the first time I got gas, and the right side ratchet would not stay tight long enough for the next gas stop. I called UHaul, who sent a technician to install a second set of ratchets, and they had fallen off by the time I reached my destination. The receiving location said this was an old unit and that they were retiring it.

Clasificación:

1.0

Very rude and charged me a $20 fee twice for early after hour drop off and not returning the truck and trailer online. Mind you, I just moved to town and have no cell phone service nor internet to get online to check in a vehicle. The girl got smart with me when I went in to tell her I brought the equipment back the evening before. She huffed and seemed irritated she would now have to go “find” the trailer and return it in the System herself. Isn't that her job? I have never ever been treated this way. VERY unprofessional.

Clasificación:

1.0

Lady said truck would be ready for 6am & keys would be in a box. After a 4 hr drive no keys in a box called 800 # & was told about online thing but by this time it was 859 am & store was opening. Lady says i can return truck ANYWHERE in Emory Tx & its outback. Go outback & truck in a field with high grass, but need truck so get in and it is NASTY DIRTY AND STINKS WITH A TUB OF LYSOL WIPES ON DASH. Did return truck early to Emory but good thing I called 800 # back because LADY DIDNT PUT THAT LOCATION!! Just a not the 10' truck she SWORE would be PLENTY of room for a 1BR with appliances WASN'T & now i have to pray i can get move time to find a way to get the rest of the stuff I left behind due to having a 10 day notice to vacate & that was my last day. Bad enough to deal with 2 hurricanes and have to move then be treated as if you are nothing from the person your paying for services.

Clasificación:

3.0

When I dropped it off, the person thought the wiring that was installed in my car was part of the rental and said I should not have been charged because wiring comes with the rentals. This did not make sense and I explained that I had bought and paid for the wiring.

Clasificación:

5.0

We were trying to rent the 6x12 but the rep kn the phone said they have a 5x8 so we were going to accept that. When we got there, they had at minimum 4 of the 6x12. We called uhaul and the rep said those are for one ways. When the lady came to check us out, she said that the enclosed are not for one ways and rented us the 6x12.

Clasificación:

1.0

Charged me a $20 late fee because they were not opened at 9 like their website said. I tried checking in on my phone via the check-in link but it wouldn't allow me to take pictures and submit. When down the road to get fuel and when I came back there was someone at the store who said that we would be charged $20 because she had to check it in. I explained the situation and after a visibly irritated conversation (on her part) she said that she would remove the charge. The charge is still showing on my account. I have plans to dispute that charge. Ultimately, it was not quality service and I wonder if they should represent Uhaul.

Clasificación:

3.0

I guess it's a "backwoods" thing! Not to personable!

Clasificación:

2.0

Even tho we reserved way ahead of time For a cross country trip. This is what we ended up with. A filthy piece of junk!!

Clasificación:

3.0

I had to beg the lady to do a walk around the truck to make sure it was clean and undamaged.

Clasificación:

3.0

Check tire pressures. We did have to call and have a uhaul tech come to oir home to replace a tire. They came and fixed it before we got in the road.

Clasificación:

3.0

Truck was parked at the rear of the back pasture and not ready for pickup. Truck was not available at reserved location, had to drive 45 miles to pick it up, adding to fuel used @7mi/gal

Clasificación:

5.0

Great and fast service

Clasificación:

5.0

Overall staff friendly...

Clasificación:

5.0

Extremely friendly staff, very helpful and understanding

Clasificación:

5.0

Easy drop off.

Clasificación:

3.0

The trailer was not clean and the gas tank was near empty.

Clasificación:

5.0

A good location

Clasificación:

5.0

One if the most enjoyable Uhaul experiences I have had. Wonderful helpful ladies. Highly recommended. Please pass this to them.

Clasificación:

5.0

Excellent service, very friendly and knowledgeable of uhauls process. I will be back to this location when I need uhaul services. Gracias

Clasificación:

5.0

As a Pastor, I have used U-Haul many times over the past 17 years. I have never experienced the professional and caring service and attitude as i did this time. Great people and great experience.

Clasificación:

5.0

Possibly 10 trucks