Actually have someone who can answer the phone to help you out! Especially when you call and no one will answer!!Daniel L.
Customer Reviews for Wholesale Homes
(U-Haul Neighborhood Dealer)
Searcy, AR 72143
Servicios en esta ubicación:
- Mon–Fri8 a. m. - 4:30 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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There was a lot of confusion picking up the uhaul from this location.Kim H.
Before booking I make sure the location is open. Upon arrival it was closed both Saturday and Sunday after calling customer service to figure things out. I didn't receive an email stating where the actual pick up location was. Even then the inside was still dirty and had trash insideJustin L.
Way better experience dropping off than picking up. Was greeted at door with a smile and in and out super fast.michelle L.
Drop off location had no clear signage that this was actually drop off location. No drop box for key. Then was told by customer service drop box for key was in another location that I could not find at night. Not convenient and no clear instructions on drop off location or key drop box.John W.
Nothing everything was exceptionalMelinda F.
Uhaul says it has 24/7 drop off at this location and that is not true. There was no code to scan and end up wasting another 2 hours on 800 number with uhaul trying to get a new location because uhaul couldn't locate another place accepting trucks. I want a partial refund. Uhaul cost between pickup location and drop off location, an entire day extra in moving. Some location should be removed from being a uhaul location.Kevin B.
El cliente no dejó un comentario.Daniel M.
Customer service at this location in Searcy is Excellent!charles S.
El cliente no dejó un comentario.Marla K.
No one was there at my rental time. He did offer help, but didn't leave the office. When I loaded my car onto the car dolly, the swivel plate for the car's tires was frozen in place at a sideways angle, due to never being greased at the pivot point. The taillights also did not work. I messaged roadside assistance, & she was too ignorant to see what was wrong from the pictures - she wanted to see the DOLLY'S tires. She FINALLY showed the pics to the mechanic who recognized the problem. Instead of sending help, I had to go swap the dolly at a different location. 22 hours later, I received a text that roadside assistance was 160 minutes away. It was a terrible experience in a terrible storm. I was partially compensated for my trouble, & was satisfied with the amount - however, a manager was SUPPOSED to *call* me, but didn't.Jeff E.
El cliente no dejó un comentario.Jonathan S.
El cliente no dejó un comentario.Douglas W.
PEOPLE WAS FRIENDLY. CLEAN DROP OFF.CLIFTON C.
El cliente no dejó un comentario.HEINZ S.
Very friendly and went above and beyond to help and before leaving also asked if needed a dolly that they let us use.Ashley C.
Quick service enjoyed talking to your employee thanks he did a great jobDAVID C.
El cliente no dejó un comentario.HALEY D.
El cliente no dejó un comentario.CAROLYN L.
I ordered and paid for an appliance dolly but when I picked up the truck after hours the dolly was not there. I had to call uhaul to request a refund.JOSEPH V.
Friendly customer service. Cute girlJIM G.
Had no issues, very well taken care of,would recommend to everyone. Very satisfied, thank you and God Bless!!!Larry H.
The equipment was fine and worked perfectly. But when I first requested the equipment I was told it was a $75 dollar deposit and my actual total was around $45-$48 and that when I returned the equipment I was to receive $25 back and I haven't. I have emailed and they said they know nothing of what I'm talking about. Please be careful renting Uhaul in searcyKYLA W.
El cliente no dejó un comentario.Lauren O.
El cliente no dejó un comentario.CARL C.
El cliente no dejó un comentario.BRUCE M.
Everything was just what I needed. Very helpful and understanding staff.TAMMY H.
It is a little expensive but it helped me a lot of stuff moved, the rental place was great but u haul is a little pricey.george L.
Not a thing every thing was greatPhillip T.
Servicios adicionales en esta ubicación
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