Comentarios de los clientes para Whitneys Garage LLC

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Whitneys Garage LLC

Clasificación general:

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ISAAC F.
Clasificación:

First off, the customer service was fantastic at Whitney's garage. The thing that was sub par was the vehicle. The interior was filthy, garbage, dirt piles on the floor, gas tank was 3/4 full. And the topper was all 4 tires were bald. And I was headed over a mountain pass. Which resulted in me spending $125 for a set of tire chains just to make it over the pass going 10mph for an hour and a half. Absolutely brutal. Other than that, the vehicle ran good, and had no problems thankfully.

Tom K.
Clasificación:

Perfect

Larry T.
Clasificación:

The windshield wiper on driver side didn't work. The fuel tank was rusted. The truck was on empty when we went to pick it up. The radio didn't work.

Chelsea F.
Clasificación:

Under no circumstances attempt to use the online 24/7 access to equipment option. Only rent from this location when you are able to pick up and drop off during business hours. The whole thing with the smart phone and the website and the barcodes and . . . HOURS out of our day. HOURS on customer service. Just to finally get a 4 letter word on a combination lock at the back of the truck. Ugh!

PAT M.
Clasificación:

Your on line pick up system is horrible, horrible! If it wasn't for a gentleman named Austin in your phone service department, I would not have been able to get the rental. I also cannot open the document attached here that says its my bill. What good does that do? However much it is, Austin said there would be $50 taken off for all the trouble we went through. Additionally, I was told the 10' vehicle would hold a refrigerator and it didn't, we had to lay it down. The rest of the appliances barely fit. It was an absolutely horrid way to spend Christmas Eve. I doubt if I will ever use U-haul again.

Mark T.
Clasificación:

Easy access! Weekend drop off

Stephen D.
Clasificación:

El cliente no dejó un comentario.

Steven B.
Clasificación:

This location owner wanted to charge me an additional $20 to have her monkey help me load and secure my vehicle on the trailer. When I asked the guy who hooked up the trailer if he would help he said yes and went into the office and never came back out. Very poor customer service.

Don C.
Clasificación:

nothing

Charles O.
Clasificación:

lady behind counter said I could drop off vehicle there. Get there to drop off vehicle I ask her how much it was going to be she said i would get an email with the information. She did not inform me at all about an 850.00 wrong location fee or I would have left with the uhaul to the other location. I asked her if I could drop it off there and she asked what says and after I said 20ft she said yes they can take it.

GARY L.
Clasificación:

Don't charge me for insurance when Itold you I didn't want it. That was an extra $42 and when I told you about it you said oh you can take it off when you dump off the truck, which I couldn't do. Also don't give me 50 blankets when I only requested 24 and I have to deal with them. You had no supplies on hand that I needed to protect my furniture and so I had to deal without. The final thing I would mention is that you never notified me where to pick up the truck like you promised and if I hadn't called the day of my move I would have went to the wrong place as this one was 25 miles away. Overall zI am extremely disapointed with your service and felt like you didn't care about me at all.

KIMBERLEY H.
Clasificación:

Cassie was awesome & I greatly appreciated her making me feel welcome to Tonasket!

BRIAN S.
Clasificación:

El cliente no dejó un comentario.

Sue R.
Clasificación:

El cliente no dejó un comentario.

TODD CHRISTOPHER H.
Clasificación:

The business was not open on the weekend as advertised. I xaught an employee there on the weekend. I got my truck, but was treated as if I were an inconvenience. I apologized numerous times even though I shouldnt have. I will not recommend this business and ensure anyone I know go somewhere else.

EDWARD F.
Clasificación:

Frayed strap on the front of trailer for wheel hold. Added chain to car frame to augment it.

Kenneth H.
Clasificación:

Was closed at 4:30 PM on Monday.

Marc D.
Clasificación:

Great to deal with. Good business to deal with. Will be renting a truck from them hopefully soon for one more very short move.

Robert J.
Clasificación:

El cliente no dejó un comentario.

Rita F.
Clasificación:

Call to see if system at u haul is working. I waited 1 1/2 hours in morning to get U haul after making online reservation night before. Company's fault NOT the employees.

jacqueline C.
Clasificación:

An employee back the tow himself as it is a little tricky to reverse a tow...for me. I felt happy and relieved that they were able to assist.

Tomas M.
Clasificación:

great resource to have in the community.

theresa C.
Clasificación:

I'll be using uhaul again hopefully by Friday ??????

Kenneth O.
Clasificación:

El cliente no dejó un comentario.

Corrine O.
Clasificación:

El cliente no dejó un comentario.

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