Customer Reviews for Whitlock Goodyear
(U-Haul Neighborhood Dealer)

285 comentarios

665 Whitlock Ave SW   Marietta, GA 30064

(770) 446-8950

Horario

  • Mon–Fri
    9 a. m. - 5 p. m.
  • Sat–Sun
    Cerrado

Servicios en esta ubicación:

Contáctanos

(770) 446-8950

665 Whitlock Ave SW
Marietta, GA 30064

Servicios en esta ubicación:

Horario

  • Mon–Fri
    9 a. m. - 5 p. m.
  • Sat–Sun
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Am good

ALEETIA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lindsey H. 
Clasificación:
5.0

Nada

JODEE F. 
Clasificación:
4.0

It would be nice if there was a pre-walkthrough of the truck. Couldn't find the button to disable the Tow Haul option.

ERIC W. 
Clasificación:
5.0

Easy check in/out process using my phone!

Michael S. 
Clasificación:
1.0

I filled up the gas thank and didn't get a refund

MAUSI G. 
Clasificación:
5.0

Very professional staff and a great price

MILTON B. 
Clasificación:
3.0

The online pickup and return was a horrible experience. One problem after another, poor user interface that didn't even provide a means to upload the document I was being required to provide. Van needed an oil change too. Overall unhappy with the whole thing.

Michael R. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD H. 
Clasificación:
2.0

I rented a Dolly because we were moving a deep freezer and when I got to the location they didn't have one. Communication is key. Also, the truck was ABSOLUTELY disgusting. There was dried food on the seats and floor, I smelled like something spoiled in the truck, the condition was very poor. I took Lysol wipes to wipe it down and used 10 wipes because they all came back black from the filth. This experience was awful.

Whitney W. 
Clasificación:
5.0

It's perfect the way it is

JEFFERY R. 
Clasificación:
3.0

I would recommend a friend . I also recommend!! Need to upgrade the internet service was running slow attendant used his phone to complete contract Also used his phone when returning the truck give them more speed to do their job better…

Vanessa H. 
Clasificación:
5.0

Nick was very nice about the rental and explaining the mileage and everything very good person to work with

JEFFERY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFERY R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Patricia T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFERY R. 
Clasificación:
5.0

Service was excellent. We will be back to see Nick in the near future. Gracias

VICTOR H. 
Clasificación:
5.0

El cliente no dejó un comentario.

vlamir A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shirley B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Billy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSIE R. 
Clasificación:
5.0

No improvement needed. It was great

Dori F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daphne V. 
Clasificación:
5.0

Awesome.

NICHOLAS N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Barbara V. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey J. 
Clasificación:
5.0

Timely and great customer service

Rhonda P. 
Clasificación:
5.0

The truck leaked during the drive fro Florida to Georgia in the rain which got several items wet.

Edward G. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAYLA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dexter H. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICOLAS K. 
Clasificación:
2.0

They did not do anything to maintain my contract. I called & spoke to Nick earlier in the day to inform him that I would not arrive prior to the sites 6pm closing. He did leave the keys in the truck but when I tried to pickup using the App I couldn't, plus the truck was only 1/4 full. I had to call cut service & set up my pick since my previous reservation cancelled at 6pm. Upon getting the truck I had to fill it to have gas to go anywhere. I returned the truck over half full but was not offered a credit. I know if it was the other way around you would be charging some inflated price. I am not happy with the Co mmpany MN m m mm JD

Jerald D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven T. 
Clasificación:
4.0

The truck is pretty old so it was a little unstable but I was able to do the job needed. I did not use roadside assistance so I am not sure why you have those questions below.

rosario G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADORA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

james L. 
Clasificación:
5.0

Servicio al cliente de excelencia. Very easy. Minimal contact during this covid situation. Very well handled. Thank you!

ANJUM A. 
Clasificación:
5.0

Extraordinario servicio al cliente

Jonas P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA A. 
Clasificación:
2.0

I was told i could return my uhaul past 8pm and not be charged for an extra day- yet they overcharged me anyways. I would like to be refunded for the extra day, as i only used the uhaul for around 11-12 hours. Not for 2 days worth...

candice H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ruth G. 
Clasificación:
3.0

The drop box picture does not match reality. They use an exhaust hole for the drop off, not a Pole with an Orange Box like the instructions showed.

Gilbert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jarvett C. 
Clasificación:
5.0

Easy and friendly and did the job. That's the way every transaction should be.

Brian S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyron S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hannah M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dana L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chuck B. 
Clasificación:
5.0

Everything perfect

John C. 
Clasificación:
4.0

Dropped off and left key in the overnight drop box. Received a final receipt from them in a timely manner.

Jackie L. 
Clasificación:
5.0

El cliente no dejó un comentario.

stephanie W. 
Clasificación:
3.0

This location was a bit confusing as drop-off location; I went there after hours and wasn't really sure what to do. Maybe post a sign or something as to drop-off instructions. Also, there were no trucks there so it was a little confusing if I was even in the right place, although there was a U-Haul sign posted on the building.

Douglas R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randall S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kizito A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gustavo G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tania G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark C. 
Clasificación:
1.0

The key was supposed to be under the ashtray/flower pot to left of enterence but wasn't there. After searching for key for almost 30 minuets around building finely found inside truck.

Aelian K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Susan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFF J. 
Clasificación:
2.0

Supposed to pick up UHaul at 8 no one showed up until 8:20

Tracy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leda L. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael M. 
Clasificación:
2.0

have the full reimbursement for what you do not use needs to be properly disclosed to the customer. because I could have saved my money on the extra day when I did not even use the extra day

DOMINIC P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shari G. 
Clasificación:
3.0

The only issue on cleanliness of the unit was that the cup holders had some type of clear liquid in them. So I didn't feel comfortable using them. The online service when I was trying to return the unit late at night was very difficult to get online, then it keep saying there was an error when submitted.

Gwen M P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cheryl C. 
Clasificación:
2.0

The dolly/hand truck I reserved was not on the truck. We were told one was not available at this location and that we would have to drive to another store to get one. I believe the contract said we were to receive a partial refund if all equipment was not on site. No compensation was offered, nor was the proprietor apologetic.

Brenda S. 
Clasificación:
5.0

The location was perfect for out needs and the service rep was courteous and quick...exactly what we were looking for.

Mark L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel P. 
Clasificación:
5.0

Dropped off after hours.

margaret R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Larry W. 
Clasificación:
3.0

First, when I called to confirm my rental pickup time I was told that the truck I reserved was not there and it was delivered to another location. The employee didn't know what location and gave me a number to call. He was not sympathetic at all and hung up when I inquired about why the truck had been delivered to another location. I understand that it was not his doing but he could have done a better job at how he handled the situation.

Alfreda F. 
Clasificación:
3.0

No drop box for after hours.

Bartolo A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rich L. 
Clasificación:
3.0

was just given the keys, no one ever looked over the truck with me.

todd B. 
Clasificación:
4.0

Please have a key drop off for after hours returns.

William F. 
Clasificación:
1.0

When renting a truck locally you need to return it to the same location you picked it up from or it will cost you $100. While the store where I picked it up from tried to warn me about my drop off location over charging for mileage, to be careful, he fail to disclose that important information. Called the field manager,left a message received no call back. Something that would have cost me $55.00 cost me $150.00 for 5 miles. Not happy, very disappointed, will definitely will use another moving service in future.

Tiffany M. 
Clasificación:
3.0

The trucks sun visor was broken and would fall down in the drivers face, not safe. Also the passenger side rear view mirror was loose and could not hold it's adjustment.

Michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeanie L. 
Clasificación:
4.0

This particular truck had two problems. The first and most concerning is the ignition switch. It took many tries to unlock the column. Success seemed to rest upon some combination of pressing the brake, moving the steering wheel around and around, taking the key out, putting it back in and finally the lock would allow me to start the vehicle. The second problem less important but annoying is the drivers visor is unanchored so it swings with movement of the truck and it will not stay up thus hitting me in the head and blocking my vision. Other than these two items, the truck was local, not a lot of driving and did its job well.

Levis W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beatriz G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMMY P. 
Clasificación:
5.0

This location was great and helped make my experience stress-free!

LA VELVET L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken T. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID U. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL T. 
Clasificación:
5.0

Truck was present and ready. Quick check in and check out process. Friendly service.

Cecelia M. 
Clasificación:
3.0

This location was super convenient for me. Dusty was professional and very helpful. Got the truck ready for me ahead of schedule which was very helpful. I definitely recommend.

Barbara B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oliver S. 
Clasificación:
5.0

Dusty is always pleasant and full of knowledge. He always gives excellent customer service. I am a return customer simply because of him and his staff! Whenever friends or co-workers need services - I immediately send them his way.

Alonzo F. 
No se han enviado comentarios para esta ubicación.

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