Comentarios de los clientes para Whites Car Care

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Whites Car Care

Clasificación general:

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David P.
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El cliente no dejó un comentario.

MICHAEL H.
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Check-in process was very quick and easy.

Rachel T.
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El cliente no dejó un comentario.

Lyzette B.
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Great jobs and I will rent again soon thank you 😊

Edward M.
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The app for 24/7 pick up was awful! not user friendly at all! i was not able to make the photos bigger to see them clearly. I was not told we had to give out other peoples information! why did it need another persons phone number for us to rent a truck? we we supposed to pick up at a closer locaton (that was oopen!). Why could the truck not be where the website said it would be? not at all pleased with our renting experience! while i know this feedback isnt about the location, I think that U haul should know that their app sucks! my husband has said that we will not be renting form uhaul again.

Aaron H.
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El cliente no dejó un comentario.

Kayla S.
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Sweep out the cargo area of the trucks. I was charged for fuel when I shouldn't have been and they wont refund the charge.

Gregory M.
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Knowledgeable and friendly staff. Very helpful loading and securing car on trailer.

Benjamin B.
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El cliente no dejó un comentario.

Don M.
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El cliente no dejó un comentario.

John F.
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Great service, was in/out & on my way in less than 10 mins.

Jeff D.
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It took me 45 minutes to access the vehicle. Directions not clear and concise. Had to call help desk several times.

Edward C.
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There was a sign on the door due to the coronavirus no one was in the office, so I just dropped of the key in the key box

daniel W.
Clasificación:

I called 5 times in order to get in contact with somebody that could actually help. Then I believe it was Michael the manager that finally helped me after one of his employees got me in touch with him so I appreciate that. But two Spanish women I got in contact with at the 800 number when I called at 3:06pm the day I rented once they put me on hold for 15 minutes the call somehow came off hold and I heard them complaining very aggressively about a customer that said they better fucking fix the problem or they were going to sue the company” and they started swearing and a bunch of other inappropriate work behavior and way to talk about customers I overheard. I don't care much about that... BUT they fucking hung up on me once they noticed I was still on the line. That's what pissed me off and is giving the bad rating. That is ridiculous that I got put on hold for 15 minutes for their ridiculous fucking gossip. Completely unacceptable after spending money at a business. I don't appreciate it whatsoever. Took me from 1:30pm till 4pm to actually get the trailer I needed because you guys were no help till I reached the one lady and Michael who helped me. So thank you to Michael and the lady he works with. But a big fuck you to the lady who hung up on me

Eileen S.
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El cliente no dejó un comentario.

oran T.
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El cliente no dejó un comentario.

Deborah M.
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The person who “handles the UHauls” was not in the office. The person behind the counter was very nice, and tried to be helpful, but was unsure of what to do. I had to wait for a phone call from the other person in order to complete the transaction

Robert R.
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Only problem was there was no light plug cord extension to plug light into my suv. I had to go to tractor supply to buy one as the U-Haul dealer I rented the trailer from dis not have one of the trailer plug light extension

rebecca M.
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24/7 service very disorganized on the phone with U-Haul for an hour trying to get code for key. Location changed day before from Fulton to Oswego which was further away. Overall truck in good condition mattress and box spring wet after drive home. Overall not a good experience Used to a different type of service from U-Haul

eunhak L.
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El cliente no dejó un comentario.

Rachel B.
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The seats in the front of truck were dirty and the cupholders were sticky

tracy M.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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