Those folks at the Whites auction service location are friendly and will go out of their way to help!! Would highly recommend this location 100%!!Cathy T.
Customer Reviews for Whites Auction Service
(U-Haul Neighborhood Dealer)
Lebanon Junction, KY 40150
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 10 a. m. - 5 p. m.
- Sáb.: 10 a. m. - 3 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The wife and husband at this location are very nice. Unfortunately I was forced to use them, 30 miles from my scheduled location, not their fault. The man said he drove to Lexington to pick this truck up so I could drive it back to Lexington, that is terrible service by UHaul, not this individual.Joe W.
El cliente no dejó un comentario.Lenn H.
Whites Auction service was great. The rental system process sucked. My reservation changed location and trailer type without notification to me. It took 45 minutes of calling uhaul to get it corrected.Phillip S.
I dropped my truck off the same day as rental and got charged a extra dayJacob A.
El cliente no dejó un comentario.Darrell A.
El cliente no dejó un comentario.PAUL C.
The location I was given in Braden Florida for my ten foot truck rental did not have this size vehicle. The only way I knew this was because I called them the day before my trip from KY to Florida on the telephone. I was then told by your customer service department that equipment was there, it was not. I was then given a pick up location in Ruskin (over 20 miles away. I had to pay an UBER driver 60$ to get me there. Then I was told they did have that 10 ft truck at another location, they did not. thank god I called to verify with them, before another 60$ trip was made. Then after I picked up an actual truck at Ruskin I was called by a service representative of yours to ask me why I had not picked up a 20 ft truck I had reserved in Braden Florida. I tried to explain I had never wanted that size truck as I was driving a thousand miles to get home. This was very concerning to me the lack of professionalism and knowledge your service customer, or booking department your company apparently has of your equipment and location. and that they can continue to call someone with the wrong information and act like the customer is in the wrong after all the misinformation, time and expense I was put through.DAVID L.
I was moved to a 28 miles out of the way. I was given credit for 25 miles. My contract was not itemized to show how I was billed. I over filled the gas and hope that I'd get a credit but probably won't.KAREN B.
El cliente no dejó un comentario.Rose D.
El cliente no dejó un comentario.HOMER E.