Customer Reviews for White Way Tire & Lube
(U-Haul Neighborhood Dealer)

87 reviews

1358 Hwy 56   Calico Rock, AR 72519

(870) 297-2320

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(870) 297-2320

1358 Hwy 56
Calico Rock, AR 72519

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Buddy Smith 
Rating:
3.0

Customer did not leave a comment.

Michael Walsh 
Rating:
5.0

Customer did not leave a comment.

Charles Ward 
Rating:
5.0

Service was great @ all locations! Appreciate you! GIL CREDEUR

Gil Credeur 
Rating:
5.0

Customer did not leave a comment.

Ron Svoboda 
Rating:
4.0

Attentive, prompt and courteous. The $50 issue did not appear to be their fault.

JOHN COBB 
Rating:
4.0

Nothing

Sereta Sims 
Rating:
1.0

Customer did not leave a comment.

Tasha Mcdoald 
Rating:
5.0

Customer did not leave a comment.

Carolyn LONG SOLDIER 
Rating:
5.0

Customer did not leave a comment.

larry ashburn 
Rating:
5.0

Customer did not leave a comment.

Richard Fountain 
Rating:
5.0

Customer did not leave a comment.

RANDY SMITH 
Rating:
4.0

Customer did not leave a comment.

jeff berry 
Rating:
5.0

Customer did not leave a comment.

Sharon Strauss 
Rating:
5.0

Customer did not leave a comment.

Jay Knight 
Rating:
5.0

Customer did not leave a comment.

Jeremy Jones 
Rating:
5.0

Customer did not leave a comment.

Wendy McNamara 
Rating:
5.0

Free rental free loading and unloading smother roads and free beer !

clayton chilvers 
Rating:
5.0

Customer did not leave a comment.

Sarah Brock 
Rating:
5.0

Great customer service!

Matthew Holland 
Rating:
5.0

Angie was awesome can't get better than her.

Bobby Scott 
Rating:
5.0

Customer did not leave a comment.

Carmel Shanley 
Rating:
1.0

I made my reservation online and when I got to the u-haul store she tried to tell me I have to keep the u-haul overnight. I tried to explain I was leaving to Michigan in my car in 6 hours. This is the same thing she did over a year ago when I had rented a uhaul she told me I couldn't bring it back till tomorrow and I had Already had the u-haul for 2 days. I had to leave the u-haul store and call the 1 800 customer service to fix things. Not fixed yet got there and there's 2 different prices I was told one price on the phone and when I got to the u-haul store I received another price. i had 2 men at 20 an hour standing around for 45 minutes because uhaul cant deliver my contracted time or price. Last year I had 3 guys at 20 an hour standing around for 5 hours. Always should expect problems and delays. Dont rent uhajls from Calico Rock Arkansas Uhaul because she tries to force customers into keeping the trucks overnight regardless of the customers needs.

Gina Yingling 
Rating:
5.0

Customer did not leave a comment.

Tessa White 
Rating:
5.0

Customer did not leave a comment.

Angela Obrian 
Rating:
5.0

Customer did not leave a comment.

Judi Kester 
Rating:
3.0

Customer did not leave a comment.

MARGIE SMOTHERMAN 
Rating:
1.0

I returned after only using truck for 8 hrs on 24 hr rental and was over charged! For sapose turn in late after I contact and reported issue!!

Jennifer Rafel 
Rating:
5.0

Whiteway provided an excellent experience.

Connie Barksdale 
Rating:
1.0

Horrible company, Horrible equipment

RODNEY JOHNSON 
Rating:
5.0

Customer did not leave a comment.

LAYMON TUNSTALL 
Rating:
5.0

These people were so friendly and had us on the road within 15 minutes of arrival!!! Five star service out of 5 stars!!!

Krista Burke 
Rating:
5.0

Customer did not leave a comment.

Shea Hays 
Rating:
5.0

Customer did not leave a comment.

Shelly Boyd 
Rating:
5.0

Customer did not leave a comment.

Jeramy Sneathern 
Rating:
5.0

Customer did not leave a comment.

Geneva Taylor 
Rating:
4.0

Customer did not leave a comment.

Ray Spinks 
Rating:
5.0

Very nice people, excellent and speedy service

debbie barree 
Rating:
5.0

Customer did not leave a comment.

Daniel Lamphear 
Rating:
5.0

Customer did not leave a comment.

Daniel Lamphear 
Rating:
4.0

Customer did not leave a comment.

Daniel Lamphear 
Rating:
5.0

Customer did not leave a comment.

Daniel Lamphear 
Rating:
5.0

always very friendly service its a pleasure renting from this location

Robert Mitchell 
Rating:
5.0

i dont think that you need to improve anything the rental was fine and the service was excellent

Robert Mitchell 
Rating:
4.0

Customer did not leave a comment.

Carl Mcfarland 
Rating:
5.0

Customer did not leave a comment.

Rhonda Huges 
Rating:
4.0

Customer did not leave a comment.

Darron Preston 
Rating:
5.0

Customer did not leave a comment.

William Schmelder 
Rating:
4.0

Customer did not leave a comment.

joseph foley 
Rating:
5.0

Customer did not leave a comment.

John Nalley 
Rating:
5.0

I'm very satisfied with White Way Tire & Lube!

BARRY WILLIAMS 
Rating:
3.0

Customer did not leave a comment.

Nicholas Jensen 
Rating:
5.0

Customer did not leave a comment.

Anthony Gleghorn 
Rating:
5.0

Everything was great!

Lisa Davis 
Rating:
5.0

The lady here is always very nice to deal with. Makes us feel glad we are moving to that area.

Wilda Nichols 
Rating:
5.0

Customer did not leave a comment.

John Trumble 
Rating:
5.0

Because of a computer issue on your side my order was messed up.

Eva Tancredi 
Rating:
5.0

Customer did not leave a comment.

RUSS BOARMAN 
Rating:
1.0

Customer did not leave a comment.

CORY MCGOWAN 
Rating:
5.0

Customer did not leave a comment.

Paul Tidwell 
Rating:
3.0

Customer did not leave a comment.

Rex Evans 
Rating:
5.0

Customer did not leave a comment.

Daniel Reagan 
Rating:
5.0

Customer did not leave a comment.

Tabitha Pettit 
Rating:
5.0

Customer did not leave a comment.

Roxanne Harmon 
Rating:
3.0

Customer did not leave a comment.

Paul Sugg 
Rating:
5.0

Customer did not leave a comment.

Tommy Bradford 
Rating:
3.0

Great job

james carver 
Rating:
5.0

Customer did not leave a comment.

LISA WEBB 
Rating:
3.0

Customer did not leave a comment.

DALE WOODS 
Rating:
5.0

Customer did not leave a comment.

RODERICK BRODHEAD 
Rating:
4.0

This equipment had a seal that allowed water to get into the trailer causing some items to get wet and making the floor trecherous for unloading. I don't think the provider could have known it. I notified the drop off provider and hopefully it was fixed for the next person. Otherwise, all went well with the rental. It was easy to haul.

Connie Barksdale 
Rating:
5.0

Customer did not leave a comment.

MARK TEW 
Rating:
4.0

I want to comment on U-Haul in general. I would say it is not right for U-Haul to automatically charge me for 2 days based on a 308 mile trip. I picked up the auto transport trailer Saturday morning and was at my destination by Saturday evening. I should only have been charged for 1 day. Hats off to U-Haul for gouging the working man.

Matt Franklin 
Rating:
3.0

Customer did not leave a comment.

JOHN SEARCY 
Rating:
3.0

no problems everyone was very helpful

DOUG MCCURLEY 
Rating:
4.0

I reserved the trailer in advance. When I arrived the agent was checking out another customer. When it was my turn she had all my paperwork ready and only needed a few questions answered by me and my credit card. The transaction was smooth and professional

SUSAN DUPLANTIS 
Rating:
5.0

Customer did not leave a comment.

Brandi Hiler 
Rating:
5.0

Customer did not leave a comment.

JUDY SCHINGLER 
Rating:
5.0

Customer did not leave a comment.

Mark Tew 
Rating:
2.0

On March 26, 2015 received a call to confirm my reservation from Uhaul. My destination of pick up was unavailable and i was booked at another Uhaul location in Calico Rock that is an extra 30 minute drive for my pick up. The next day on March 27, 2015 Uhaul left a message for me that i would have to pick up the Uhaul in yet another city MT. View that was an extra hour drive from the previous city. Uhaul said that i would be compensated by a 15% discount for travailing to this location. I called back that day to speak with Misty/Missy about this change and she told me i was still picking up in the previously booked destination Calico Rock and would still receive a 15% discount for the inconvenience. A few minutes later i got a call back from the same lady saying that i had to go to Mt. View to pick up the Uhaul. I told her that i was on a time constraint and that this would not be possible as i was going to loose 3 plus hours out of my day. She told me that because i would not switch to this other city MT. View that i would not get the 15% discount event though she had promised it to me and that she was sending me to another city to try and put business into this new location. Having no other choice i said OK and that i will pick up at Calico Rock as i couldn't afford to loose 3 plus hours out of my day. when i arrived to Calico rock on March 28 2015 to pick up the Uhaul the lady there was very slow and in no hurry to get things going so i could get my Uhaul ready to leave. it took 45 minuets to get the Uhaul and trailer ready to go and i was the only one there to pick up a Uhaul. before i left I reminded the lady i reserved a appliance dolly also on line. When i got to my house with the Uhaul and got ready to load up i noticed i had not received the dolly on the truck. I had to drive back to the store to pick up the dolly. When i got to the store they had no appliance dolly's only furniture dolly's. I was given a furniture dolly to move all my things with and wasn't compensated for the difference in price. I don't think i will EVER use Uhaul again after my horrific experience.

SCOTT BUCHANAN 
Rating:
5.0

Customer did not leave a comment.

Robert Russell 
Rating:
3.0

Customer did not leave a comment.

ANGELA ROSE 
Rating:
5.0

They went out of their way to get us in the truck we rented. They were closed for the holidays but opened just so we could get our truck and get us on the road. Fantastic new U-Haul dealers!!!

TRUDY SMITH 
Rating:
4.0

Customer did not leave a comment.

gary barnes 
No reviews have been submitted for this location.

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