I received excellent service at this location.
Lucky J
Customer Reviews for White Oaks Variety & Gifts
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
At least there was ample parking.
William LGood doing business with you
Bwendo II booked the truck for 10am. The store was supposed to open at 10am. The clerk did not arrive until 5 past and didn't open the store until 10:10am. The clerk did allow us to hold the truck past the original return time to compensate. I was concerned with the fact that the clerk was unable to enter my driver's licence information manually, but instead I had to scan it. If this information was ever leaked, identity theft would be a major problem. Furthermore, what if I didn't have a working cell phone? I would like to see the automated system give the option to accept manually entered drivers licence information, to be more accessible and reduce the risk of identity theft for customers.
Kaleigh GSame as the pick up location check in person just said did you pay is there any damage and took the keys didn’t verify anything
Gerald M