Customer Reviews for Whidbey Oil Sales
(Distribuidor de U-Haul del vecindario)

955 comentarios

9028 SR 525   Clinton, WA 98236

(360) 341-1611

Horarios de la ubicación

  • Lun.- vie.: 1 p. m. - 5 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 1/24/2022 - 6/30/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(360) 341-1611

9028 SR 525
Clinton, WA 98236

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 1 p. m. - 5 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 1/24/2022 - 6/30/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

DOREEN J. 
Clasificación:
5.0

The on line check out and check in is very very difficult with poor cell coverage. Thanks to your colleague Olivia for helping me through it. She made it possible. Outstanding employee!

FRED L. 
Clasificación:
3.0

Would have appreciated better communication about the vehicle. The location I order the van from told me they did not have it, but a different location did (which is fine). However, neither location had the van I ordered and I had to drive a box truck. That was never communicated. The dolly I ordered was not in the van, though I do appreciate the refund after I called. Again, clear communication would be appreciated. I had to call a dozen times to ask many questions, so I am grateful for their help.

Ian S. 
Clasificación:
3.0

Tried to access chat on line and it was unavailable. Needed assistance but could not reach anyone.

JACQUELINE R. 
Clasificación:
5.0

It's the only place I go !!!!

John A. 
Clasificación:
5.0

Great guy to work with and made the return process very easy. Highly recommend.

PAUL S. 
Clasificación:
5.0

It's the only place I go. Sundown is a great guy !

John A. 
Clasificación:
1.0

Office was not open at the appointed time. I drove one hour to pick up. Scheduler helped obtain truck.

Danial N. 
Clasificación:
4.0

El cliente no dejó un comentario.

John S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Justin S. 
Clasificación:
5.0

owner is a cool guy....thanks

Yevgeniy V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerome S. 
Clasificación:
5.0

El cliente no dejó un comentario.

lisa H. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRED L. 
Clasificación:
5.0

El cliente no dejó un comentario.

nicholas E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Judith S. 
Clasificación:
3.0

This location appears to frequently be closed during normal business hours. Also, the truck we rented, while it was clean and did what we needed, is really showing it's age. It wanders badly on the road. It was fine for local use, but shouldn't be used for longer moves.

Terrence N. 
Clasificación:
5.0

Nothing, it was great from start to finish.... They went the extra mile to help us with two rentals this week... Five Star Rating....

BILL D. 
Clasificación:
5.0

Easy to reserve the truck I needed, efficient check out process and great location for on/off ferry.

Elizabeth B. 
Clasificación:
4.0

It's an easy in and out location for picking up a rental. We have always been able to rent the trailer or truck we wanted.

Doreen J. 
Clasificación:
4.0

The truck was clean and did not have the scent of cigarettes! The truck engine was smooth running and the steering was tight; tires in good shape with no flat spots. One negative: I requested a furniture dolly and it was not provided. I had to send several messages to U Haul to get that charge taken off my bill.

Douglas W. 
Clasificación:
4.0

We really like the fellow that runs this uhaul store, he is always happy to accommodate our needs whenever possible. We do try to speak to him personally rather than leave a voice mail message because he is so busy, he is by himself so doesn't always call back. His hours are aren't always as stated on the website but otherwise he's great.

Doreen J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL F. 
Clasificación:
2.0

Was supposed to get a trailer then had to get a truck and the location that I was sent too nobody was there and we waited for over 30 minutes. So got sent to a different location and then everything got better friendly staff and was able to get on the road. But had to spend more money and it took way more time than it should.

Chris P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN B. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES K. 
Clasificación:
5.0

Quick and easy! Helpfu ourteous staff.

MARK A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diana S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Howard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOREEN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN B. 
Clasificación:
5.0

I was happy to have a place to return the truck on Whidbey Island. I was nervous about completing the return using the website, but it was actually pretty easy--so thanks for that.

Kristin P. 
Clasificación:
4.0

I have used Whidbey Oil several times and generally have been happy with service. This particular time I had to set up a reservation with only about an hour notice. The site said the trailer was available and I arrived at the prescribed time, but nobody was there. The UHaul rental at Whidbey Oil is a side business and with only one person. That person was on an oil delivery and did not arrive back at the Rental location until after I had waited 45 minutes. I understand that Whidbey Oil cannot afford to be on site 100% of the time, but I do believe there should be someway for a person renting equipment to know if someone is going to be there at the prescribed time ... perhaps some text notification. Thx, Mike

Michael G. 
Clasificación:
3.0

The cab could been cleaner. The truck rattled a lot at first start. The attendant didn't seem appropriately concerned.

JOE N. 
Clasificación:
2.0

I had a terrible experience doing business with UHaul! My vehicle was not available at the time I needed it and I had to drive nearly three hours each way to pick it up. I think it is at the very least, deceptive to have customers select dates and times and locations in advance and then call them the day before pickup to inform them that the vehicle would not be available as implied when making the reservation. This is tantamount to fraud and was extremely inconvenient and problematic and caused great difficulty for me and others!!! I would never use UHaul again! Deceptive business practices!!!

Jeffrey G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Bob W. 
Clasificación:
5.0

El cliente no dejó un comentario.

tom L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAMELA K. 
Clasificación:
5.0

This location was very helpful and had my truck ready. The problem was dispatch failed to notify me where I was supposed to pick up the truck and I needed a truck to be in Ferndale, 99 miles away, in order to load up and then drive to Clinton not pick up and drop off in the same city. Dispatch did not want to help me and I had to demand some assistance to fix a problem that wasn't the dealers fault or my own.

Layla T. 
Clasificación:
2.0

Uhaul changed the pick up location after confirming the requested location. it was a major inconvenience and cost me lots of time and money. Thanks UHAUL. eat a bag of dicks!

Brian S. 
Clasificación:
5.0

sundown is great.

james C. 
Clasificación:
5.0

No improvement suggested.

robert A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Larry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOREEN J. 
Clasificación:
5.0

Super easy

Alicia C E. 
Clasificación:
5.0

Exellent customer service.

Colin O. 
Clasificación:
5.0

Went very smoothly, thank you.

TIMOTHY ANDREW R. 
Clasificación:
4.0

Super convenient!

Robert L. 
Clasificación:
5.0

Very customer oriented and accommodating!

Christopher A. 
Clasificación:
5.0

El cliente no dejó un comentario.

J L V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Corinne C. 
Clasificación:
4.0

The fella at this location totally came through big time and deserves a lot of credit as a problem solver. Even though I made my reservation in advance, Uhaul didn't have my truck which cost me dearly in both time and expense. The upside is that Uhaul provided a very good rate and mileage to compensate. What cannot be compensated (and it's considerable) is my time and the cost of my helper.

Daniel H. 
Clasificación:
3.0

The online app to upon returning truck did not work. The Uhaul rep admitted such and said that it rarely works. Bad, bad, bad that a company with the national reputation of uhaul deploys tech that doesn't work AND a uhaul rep admits such. Good local CS terrible national support

Michael S. 
Clasificación:
5.0

The onsite UHaul representative was very helpful and courteous, and was exactly what I needed as the website crashed when I was trying to check the truck back in (the online chat said noone was available). I like the idea/convenience of the website/phone app but to help the next customer I'd suggest testing the app more and fixing the issues with it.

TIMOTHY ANDREW R. 
Clasificación:
1.0

Stop having people in your corporate "traffic" department making commitments that the "locally owned and operated" facility owner's refuse to accept. This was one of the worst interactions I've had with any entity. I will be looking for alternatives in the future.

Paul F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEON F. 
Clasificación:
3.0

Could be more consistent response to voice messages.

john G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom S. 
Clasificación:
5.0

El cliente no dejó un comentario.

A Shawn H. 
Clasificación:
5.0

We had a great experience with this rental!

Barabra G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Howard S. 
Clasificación:
5.0

Quick, easy, and flexible service. Thanks, will be a return customer!

Cedric T. 
Clasificación:
5.0

Prompt, friendly, professional service.

Julianne S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Howard S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Freddie D. 
Clasificación:
5.0

Sundown is always accommodating - excellent customer service. ¡Gracias!

Shelly L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack D. 
Clasificación:
5.0

Very good experience. But the staff should be wearing a mask to protect customers.

Julianne S. 
Clasificación:
5.0

Owner/Manager always great to work with

GREG R. 
Clasificación:
5.0

El cliente no dejó un comentario.

John A. 
Clasificación:
5.0

A great local connection on Whidbey with professional service that was over and above what I expected.

Richard M. 
Clasificación:
4.0

El cliente no dejó un comentario.

PATRICK J. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN T. 
Clasificación:
5.0

Great experience!

stayne H. 
Clasificación:
5.0

Easiest, quickest trailer rental I've used so far! Quick easy pick up and drop off, and the nicest customer service! Highly recommended.

Sharie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bob S. 
Clasificación:
5.0

El cliente no dejó un comentario.

steve M. 
Clasificación:
5.0

Cannot think of a better and more convenient location on South Whidbey.

Jeremiah D. 
Clasificación:
5.0

Great experience

jeff H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen S. 
Clasificación:
5.0

I appreciate the owner coming in on Easter Sunday for only an hour to accommodate my rental!

Mark B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda F. 
Clasificación:
5.0

This Uhaul location is by far the best location to rent a Uhaul on Whidbey Island. The equipment is always clean, properly maintained, and the service is excellent. My daughter loves the friendly dog in the lobby.

Eugene E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kaci C. 
Clasificación:
5.0

Great place top rent from.

William D. 
Clasificación:
5.0

An after-hours service fee was mistakenly added to my bill (apparently due to a tricky new online format dictated by corporate). The local representative was apologetic, understanding, helpful and immediately refunded me the overcharge.

Lois H. 
Clasificación:
5.0

On Time! Nice! Everything was great... Thank You...

BILL D. 
Clasificación:
3.0

cost is way too high. price per mile-too much. what happened to the good old days when you used to not charge per mile?

Kris S. 
Clasificación:
5.0

GOOD JOB !!

Rene A. 
Clasificación:
5.0

Wonderful staff. ALWAYS so helpful and cheerful. NOT MENTION EXTREMELY HANDSONE.

Jennifer D. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENTON H. 
Clasificación:
5.0

Great service as always.

STEPHEN V. 
Clasificación:
5.0

Owner was there for my pick up! It is such a convenient location and pleasant owner.

Carol S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

john G. 
Clasificación:
5.0

Great customer service - will come when I have another U-Haul need!

Douglas M. 
No se han enviado comentarios para esta ubicación.

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